Patient Reviews
All 236 reviews have been submitted by patients after seeing the provider. Actual comments are displayed while preserving patient confidentiality.
SORT BY
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Patient Review 1
5 out of 5 stars
Professional care On time
Reviewed on Jul 29, 2023 | Verified Review
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Patient Review 2
5 out of 5 stars
They made me feel comfortable from the beginning to the end. I wish I could keep Dr. Hand as my regular GYN.
Reviewed on Jul 29, 2023 | Verified Review
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Patient Review 3
5 out of 5 stars
Love everyone in that Department. They all feel like family.
Reviewed on Jul 29, 2023 | Verified Review
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Patient Review 4
5 out of 5 stars
Everyone is so caring and makes sure you???re completely satisfied with your appointment before leaving.
Reviewed on Jul 29, 2023 | Verified Review
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Patient Review 5
5 out of 5 stars
everything..staff, building all polite, nice helpful, dr very nice, good young and up on everythibg
Reviewed on Jul 23, 2023 | Verified Review
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Patient Review 6
5 out of 5 stars
Very compassionate and never feel rushed. Takes the time to answer all my questions. Great group.
Reviewed on Jul 22, 2023 | Verified Review
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Patient Review 7
5 out of 5 stars
Dr. Hand deals with you directly. Does not enter info in the computer while you are there.
Reviewed on Jul 22, 2023 | Verified Review
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Patient Review 8
5 out of 5 stars
There were a lot of hiccups that were discouraging but overall the support is great.
Reviewed on Jul 20, 2023 | Verified Review
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Patient Review 9
5 out of 5 stars
Appreciate the overall courtesy from each individual, the doctor. The doctor was outstanding. Doctor Hand showed great concern. She did everything in order to get things done to find out what's going on. Doctor han done my exam in the room Remove tissue from From my uterus
Reviewed on Jul 19, 2023 | Verified Review
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Patient Review 10
5 out of 5 stars
Everyone ???? care
Reviewed on Jul 18, 2023 | Verified Review
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Patient Review 11
3 out of 5 stars
Was there for hours
Reviewed on Jul 18, 2023 | Verified Review
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Patient Review 12
5 out of 5 stars
The friendly welcome and attention given to us were appreciated. We were promptly seen before or at our appointment time. The facility was immaculate. Everyone we had contact with made us feel at ease. Thank you!
Reviewed on Jul 16, 2023 | Verified Review
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Patient Review 13
5 out of 5 stars
My oncologist, Dr. Hand took her time to make sure I throughly understood the results of my CT scan. Not only this but assisted her nurse in recreating that report in a paragraph that my love ones would understand! THANK YOU, MD Anderson..
Reviewed on Jul 15, 2023 | Verified Review
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Patient Review 14
5 out of 5 stars
Doctor and entire care team were knowledgeable and encouraging
Reviewed on Jul 15, 2023 | Verified Review
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Patient Review 15
5 out of 5 stars
They are very attentive and took time with me. I never felt rushed and Dr. Hand's bedside manner puts me at ease.
Reviewed on Jul 09, 2023 | Verified Review
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Patient Review 16
5 out of 5 stars
Everyone was caring and nice. Ofiice was clean.
Reviewed on Jul 08, 2023 | Verified Review
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Patient Review 17
5 out of 5 stars
Everything
Reviewed on Jun 28, 2023 | Verified Review
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Patient Review 18
5 out of 5 stars
Very informative and professional.
Reviewed on Jun 28, 2023 | Verified Review
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Patient Review 19
5 out of 5 stars
I was called back on time. Spent a brief but efficient time with the MA, she was so kind. We spent a good deal of time reviewing my history and what lead up to my appointment. Dr. Hand was thorough and answered all of my questions. I feel at ease going into my upcoming procedure.
Reviewed on Jun 27, 2023 | Verified Review
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Patient Review 20
5 out of 5 stars
My visit went well.Everyone was so kind and helpful. Dr Hand and her nurse made me feel at ease and so friendly I was very impressed.
Reviewed on Jun 25, 2023 | Verified Review
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Patient Review 21
5 out of 5 stars
Everyone is very ???personable???. I don???t feel like I???m being rushed in and out.
Reviewed on Jun 22, 2023 | Verified Review
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Patient Review 22
5 out of 5 stars
My experience with Dr Hand has been what I needed.
Reviewed on Jun 21, 2023 | Verified Review
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Patient Review 23
5 out of 5 stars
Excellent Dr input and care! Very efficient staff from check in to check out.
Reviewed on Jun 20, 2023 | Verified Review
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Patient Review 24
5 out of 5 stars
Everyone was so very kind. And they took the time to make sure that you understood was was happening and the next steps in your treatment.
Reviewed on Jun 15, 2023 | Verified Review
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Patient Review 25
5 out of 5 stars
Doctor Hand and her staff were very compassionate. I was seen in a timely manner.
Reviewed on Jun 14, 2023 | Verified Review
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Patient Review 26
5 out of 5 stars
Everyone was kind, friendly and I had very quick responses whenever I needed assistance or had a question.
Reviewed on Jun 14, 2023 | Verified Review
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Patient Review 27
5 out of 5 stars
Dr. Hand and her team was very attentive to my needs.
Reviewed on Jun 13, 2023 | Verified Review
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Patient Review 28
5 out of 5 stars
The staff is very friendly and Dr. Hand took her time and listened to my concerns. She explained her findings and what we could do to resolve the issues I am having. I wish she saw patients for routine care.
Reviewed on Jun 13, 2023 | Verified Review
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Patient Review 29
5 out of 5 stars
Attentive and spent time with you
Reviewed on Jun 13, 2023 | Verified Review
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Patient Review 30
5 out of 5 stars
Always a pleasure to go. It seems crazy to say but people are always so knowledgeable and very personable. Great care as well !
Reviewed on Jun 13, 2023 | Verified Review
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Patient Review 31
5 out of 5 stars
Friendly welcome; special assistance as I was using a walker; escorted me everywhere I needed to go Professional; displaying a sense they really cared (Dr. Hand and nurse) She really listened to me and paid attention to what I said and understood. I feel much more confident than with other medical professionals I have recently seen. Her expertise and knowledge are surpassed only by how she interacted with me personally and the confidence I felt when I left. With others, I left with unanswered questions and the impression whatever I think is a problem is of no concern to them. Some were almost dismissive. It was just the opposite at MDAnderson. I am greatly impressed and much more hopeful for ???answers???.
Reviewed on Jun 10, 2023 | Verified Review
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Patient Review 32
5 out of 5 stars
Dr. hand and her whole office is amazing they make you feel less scared and so cared about. They are all just so friendly and kind that they put you at ease.
Reviewed on Jun 08, 2023 | Verified Review
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Patient Review 33
5 out of 5 stars
How attentive everyone was to me as a patient. They really show that they care. It is overwhelmingly walking into a building but I loved for my first visit they walked me to where I was going.
Reviewed on Jun 06, 2023 | Verified Review
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Patient Review 34
5 out of 5 stars
The facility is very nice! The view of the river is gorgeous! Everyone was so nice and helpful! I left my appointment very well informed.
Reviewed on Jun 06, 2023 | Verified Review
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Patient Review 35
5 out of 5 stars
I love Dr. hand and her team. They are very knowledgeable and considerate. As well as all the other areas to.
Reviewed on Jun 04, 2023 | Verified Review
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Patient Review 36
5 out of 5 stars
Very thorough and takes the time to answer all my questions. Staff is very friendly and helpful.
Reviewed on Jun 04, 2023 | Verified Review
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Patient Review 37
5 out of 5 stars
Dr hand and her team is very warm and personal to her patient.
Reviewed on Jun 03, 2023 | Verified Review
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Patient Review 38
5 out of 5 stars
Dr. Hand - she is the best!
Reviewed on Jun 03, 2023 | Verified Review
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Patient Review 39
5 out of 5 stars
On time, efficient, friendly, comforting and thorough.
Reviewed on May 31, 2023 | Verified Review
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Patient Review 40
5 out of 5 stars
Dr. Hand is very nice and smart.
Reviewed on May 30, 2023 | Verified Review
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Patient Review 41
5 out of 5 stars
Most caring team I've been around.
Reviewed on May 29, 2023 | Verified Review
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Patient Review 42
4.2 out of 5 stars
It was kind of scary the first time talking about getting a hysterectomy. I don???t think it was intentionally meant to be scary just the idea of what goes on during that procedure. It was kind of frightening to hear and then hearing the news of the CT scan showing cancerous cells in my lymph nodes is even more frightening.
Reviewed on May 26, 2023 | Verified Review
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Patient Review 43
5 out of 5 stars
The facility was attractive, very clean and welcoming. Dr. Hand was exceptional in all aspects of care. The support team was very competent, helpful and welcoming. An excellent experience despite the circumstances.
Reviewed on May 25, 2023 | Verified Review
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Patient Review 44
5 out of 5 stars
The overall experience was well received. I did feel the compassion and time spent with me was genuine and caring.
Reviewed on May 24, 2023 | Verified Review
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Patient Review 45
5 out of 5 stars
The staff was helpful, understanding and knowledgeable.
Reviewed on May 24, 2023 | Verified Review
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Patient Review 46
5 out of 5 stars
Under the circumstances for my care being obtained here, I could not have any better experience or care. They are very personable, caring and sincere. Their staff is nothing less than top notch quality.
Reviewed on May 23, 2023 | Verified Review
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Patient Review 47
5 out of 5 stars
I very much like Dr. Lauren Hand and her nurse Megan. They are very caring and compassionate.
Reviewed on May 22, 2023 | Verified Review
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Patient Review 48
5 out of 5 stars
Everyone... I mean EVERYONE were extremely helpful... resourceful... Hospitable... knowledgeable and very empathetic.
Reviewed on May 20, 2023 | Verified Review
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Patient Review 49
5 out of 5 stars
La forma familiar y amable de tratar al paciente. Son bien comprensivo y paciente. Me ciento muy c??moda tratando con mi Dra. Hand.
Reviewed on May 16, 2023 | Verified Review
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Patient Review 50
5 out of 5 stars
great people, great concern
Reviewed on May 11, 2023 | Verified Review
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Patient Review 51
5 out of 5 stars
Professional, clean, caring
Reviewed on May 10, 2023 | Verified Review
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Patient Review 52
5 out of 5 stars
The doctor and nurse took their time to answer all my questions and if I didn't understand, they explained to me. I felt compassion from them.
Reviewed on May 06, 2023 | Verified Review
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Patient Review 53
5 out of 5 stars
Everything.
Reviewed on May 03, 2023 | Verified Review
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Patient Review 54
5 out of 5 stars
T??lked to me honestly a??d fully explained my options. Dr. Hand just good people.. .
Reviewed on May 01, 2023 | Verified Review
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Patient Review 55
5 out of 5 stars
All of the staff were extremely kind and courteous. I appreciated all the extra support in finding the right location for the appointment from the check in staff. All staff were very thorough and took time to understand needs specific to my visit.
Reviewed on Apr 30, 2023 | Verified Review
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Patient Review 56
5 out of 5 stars
Dr. Hand and her nurse, Megan are very understanding, responsive and compassionate.
Reviewed on Apr 26, 2023 | Verified Review
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Patient Review 57
5 out of 5 stars
Dr Hand and staff are so sweet and passionate about what they do. They make you feel so comfortable and at ease.
Reviewed on Apr 26, 2023 | Verified Review
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Patient Review 58
5 out of 5 stars
Everything including the sitting waiting room views.
Reviewed on Apr 26, 2023 | Verified Review
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Patient Review 59
5 out of 5 stars
DR Hand is the most compassionate, caring Dr my mother could ask for.. Thank You Dr Hand for your help in a very tough time..
Reviewed on Apr 23, 2023 | Verified Review
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Patient Review 60
5 out of 5 stars
Dr. Hand and her team are THE BEST, They make me feel very comfortable.
Reviewed on Apr 19, 2023 | Verified Review
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Patient Review 61
5 out of 5 stars
I love all of the staff. From receptionist to doctors and nurses.
Reviewed on Apr 18, 2023 | Verified Review
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Patient Review 62
5 out of 5 stars
Loved the doctor very caring explained everything for me to understand.
Reviewed on Apr 16, 2023 | Verified Review
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Patient Review 63
1.4 out of 5 stars
I don't hear from you when I communicate through the patient portal. Theres a delay in my treatment.. with cancer time is important but you have given me no options for care other than to wait when there are options available. You have needs questionnaire offered the first day when I have no idea what I need and no access to it after its been filled out to request help after that. Wtf! It really feels like because my diagnosis is more than just cancer you have left me for at least a month with no help and only fears and questions that don't get tended to, and I am totally on my own to figure out what is best for me.
Reviewed on Apr 13, 2023 | Verified Review
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Patient Review 64
5 out of 5 stars
Dr. Hand and her group are caring, brilliant and patient focused. The exam was comprehensive and their facility and process is state of the art. I highly recommend this team.
Reviewed on Apr 13, 2023 | Verified Review
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Patient Review 65
5 out of 5 stars
Everyone was incredibly organized, compassionate and friendly.
Reviewed on Apr 12, 2023 | Verified Review
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Patient Review 66
4.6 out of 5 stars
My doctor, Dr. Hand
Reviewed on Apr 08, 2023 | Verified Review
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Patient Review 67
5 out of 5 stars
Everyone was very sweet, professional and knowledgeable. They guided me through everything I needed to know and where to go. It was a long visit but very easy and pleasant as it could be considering the circumstances.
Reviewed on Apr 06, 2023 | Verified Review
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Patient Review 68
5 out of 5 stars
Dr Hand and her team are simply amazing!
Reviewed on Apr 05, 2023 | Verified Review
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Patient Review 69
5 out of 5 stars
The genuine care I felt from everyone the moment I walked in.
Reviewed on Apr 04, 2023 | Verified Review
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Patient Review 70
5 out of 5 stars
Everything!
Reviewed on Apr 02, 2023 | Verified Review
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Patient Review 71
5 out of 5 stars
The staff are very professional and caring.
Reviewed on Apr 01, 2023 | Verified Review
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Patient Review 72
5 out of 5 stars
Dr. Hand is wonderful, and her team is as well. Appointments are always on time and smooth.
Reviewed on Mar 29, 2023 | Verified Review
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Patient Review 73
5 out of 5 stars
Everyone is always so warm and friendly. That's truly the best thing!!!
Reviewed on Mar 25, 2023 | Verified Review
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Patient Review 74
5 out of 5 stars
Dr hand is the bomb
Reviewed on Mar 25, 2023 | Verified Review
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Patient Review 75
5 out of 5 stars
On time Caring Nice personal
Reviewed on Mar 25, 2023 | Verified Review
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Patient Review 76
5 out of 5 stars
So far, I???m very pleased.
Reviewed on Mar 22, 2023 | Verified Review
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Patient Review 77
5 out of 5 stars
EVERYTHING, MY DOCTOR IS WONDERFUL!!!!!!!!!!!!!!!!!!!!!!
Reviewed on Mar 19, 2023 | Verified Review
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Patient Review 78
5 out of 5 stars
Level of care is above and beyond any other I have experienced. My entire care staff is so friendly, helpful and caring. They are like family and very professional and explained every step of my recovery journey ????????????
Reviewed on Mar 18, 2023 | Verified Review
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Patient Review 79
5 out of 5 stars
Every single thing. You guys are awesome.
Reviewed on Mar 18, 2023 | Verified Review
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Patient Review 80
5 out of 5 stars
Very attentive and caring Doctor.
Reviewed on Mar 15, 2023 | Verified Review
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Patient Review 81
5 out of 5 stars
Everything so far!
Reviewed on Mar 15, 2023 | Verified Review
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Patient Review 82
5 out of 5 stars
Everything
Reviewed on Mar 15, 2023 | Verified Review
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Patient Review 83
5 out of 5 stars
Dr Hand and her staff are awesome. Treated with respect and I was more important than any rules they might have. Individual care and concernl.
Reviewed on Mar 12, 2023 | Verified Review
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Patient Review 84
5 out of 5 stars
Dr . Hand and staff treat me like I was an immediate family member.
Reviewed on Mar 12, 2023 | Verified Review
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Patient Review 85
5 out of 5 stars
Everyone is so nice and professional, everything is explained so well and Everyone seems to genuinely care.
Reviewed on Mar 11, 2023 | Verified Review
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Patient Review 86
5 out of 5 stars
Face to face explanations that were understandable.. very personable Dr.
Reviewed on Mar 09, 2023 | Verified Review
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Patient Review 87
5 out of 5 stars
Dr. HAND AND HER NURSE, MEGAN, ARE THE MOST CARING AND COMPASSIONATE CARE GIVERS.
Reviewed on Mar 08, 2023 | Verified Review
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Patient Review 88
4.2 out of 5 stars
Emergencies do happen, Doctors and their families do get sick and obviously we are all human. Unfortunately the doctor I was seeing wasn???t able to make it to work the morning of my appointment (I was the first of the day), I appreciate that I was able to be squeezed in with another provider. This was my first appointment with MD Anderson and therefore alot of emotions involved. It would have been nice to have a little more communication from staff and awareness that my nerves were high. Maybe just a simple ???we realize this is alot for you, we are doing everything we can to work you in, why don???t you go get a coffee or take a walk, it looks like it will be 45 minutes or an hour before we can see you???. Instead I was anxiously pacing the lobby and very uncomfortable. I would like to recognize the provider who saw me and thank her for taking the time to explain and listen after a rough start. Dr. Hand made the difference in this visit for me.
Reviewed on Mar 07, 2023 | Verified Review
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Patient Review 89
5 out of 5 stars
The whole staff is exceptional. They are caring and knowledgeable.
Reviewed on Mar 01, 2023 | Verified Review
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Patient Review 90
5 out of 5 stars
From the time we checked in to now. Everyone has been kind and professional. Prompt at getting back if you have questions or concerns
Reviewed on Jul 28, 2022 | Verified Review
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Patient Review 91
5 out of 5 stars
Everything
Reviewed on Jul 27, 2022 | Verified Review
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Patient Review 92
5 out of 5 stars
Dr. Hand was very caring and thorough. I really appreciated her taking time to answer all of my questions.
Reviewed on Jul 27, 2022 | Verified Review
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Patient Review 93
5 out of 5 stars
The caring and concern from everyone which is really appreciated at a time that is so scary for me....I felt like everyone was on my team.
Reviewed on Jul 23, 2022 | Verified Review
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Patient Review 94
5 out of 5 stars
Pleasantness of employees. Direct explanations.
Reviewed on Jul 20, 2022 | Verified Review
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Patient Review 95
5 out of 5 stars
Very helpful and reassuring staff
Reviewed on Jul 18, 2022 | Verified Review
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Patient Review 96
5 out of 5 stars
All the Black staff members. Never experienced that before. Dr. Lauren Hand was amazing
Reviewed on Jul 13, 2022 | Verified Review
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Patient Review 97
5 out of 5 stars
M D Anderson is responsive. It is a struggle to get a response in the medical world today. From the time I requested an appointment up until now, I have had an excellent patient experience. Everyone I have had contact with has been an excellent representative for Baptist MD Anderson. I am still in the process of care. So far, I am a fan.
Reviewed on Jul 12, 2022 | Verified Review
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Patient Review 98
5 out of 5 stars
Very professional and knowledgeable
Reviewed on Jul 11, 2022 | Verified Review
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Patient Review 99
5 out of 5 stars
Everything!!!!!!!!!!! Especially the staff.
Reviewed on Jul 07, 2022 | Verified Review
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Patient Review 100
5 out of 5 stars
I liked the doctor???s empathy and willingness to listen.
Reviewed on Jun 28, 2022 | Verified Review
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Patient Review 101
5 out of 5 stars
Very caring staff but facility was way too cold and uncomfortable.
Reviewed on Jun 26, 2022 | Verified Review
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Patient Review 102
5 out of 5 stars
Everything. I've been so pleased with every aspect of my care from my surgeon Dr Lauren Hand to the complete staff.
Reviewed on Jun 25, 2022 | Verified Review
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Patient Review 103
5 out of 5 stars
Kind and competent Dr, staff and support team. Facility???s intention of comfort, beauty and function with order and in a timely fashion.
Reviewed on Jun 24, 2022 | Verified Review
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Patient Review 104
5 out of 5 stars
The professionalism of the staff. They made me feel comfortable and at ease.
Reviewed on Jun 24, 2022 | Verified Review
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Patient Review 105
5 out of 5 stars
Doctors, nurses and all staff are all very compassionate and attentive when helping patients navigate a very stressful and scary situation. I know I am in good hands.
Reviewed on Jun 22, 2022 | Verified Review
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Patient Review 106
5 out of 5 stars
Good care
Reviewed on Jun 22, 2022 | Verified Review
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Patient Review 107
5 out of 5 stars
I have the best doctor in the world she is very through and knowledegable.
Reviewed on Jun 16, 2022 | Verified Review
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Patient Review 108
5 out of 5 stars
Friendly informative, took there time to explain everything.
Reviewed on Jun 15, 2022 | Verified Review
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Patient Review 109
5 out of 5 stars
Everyone is so kind, on time for appointments and very professional!
Reviewed on Jun 15, 2022 | Verified Review
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Patient Review 110
5 out of 5 stars
Everyone was kind, and professional
Reviewed on Jun 09, 2022 | Verified Review
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Patient Review 111
5 out of 5 stars
Friendliness
Reviewed on Jun 07, 2022 | Verified Review
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Patient Review 112
5 out of 5 stars
Excellent physician who explained my diagnosis very clearly.
Reviewed on Jun 01, 2022 | Verified Review
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Patient Review 113
5 out of 5 stars
Dr hand and her staff are amazing. They treated me with great care.
Reviewed on May 27, 2022 | Verified Review
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Patient Review 114
5 out of 5 stars
Dr. Hand is wonderful
Reviewed on May 26, 2022 | Verified Review
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Patient Review 115
5 out of 5 stars
Very organized and professional
Reviewed on May 26, 2022 | Verified Review
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Patient Review 116
5 out of 5 stars
I haven't had my surgery yet, but everyone from registration, to Dr Hand is absolutely wonderful. They work with you financially if you need it - blessedly I did not, but for those who do it's a Godsend.
Reviewed on May 25, 2022 | Verified Review
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Patient Review 117
5 out of 5 stars
on time organized caring
Reviewed on May 24, 2022 | Verified Review
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Patient Review 118
5 out of 5 stars
The warm and friendly staff. From the time you walk into the building. I could feel the love and compassion all around me. Dr. Hand, Dr. Ghazal, and their entire dream have been amazing since the moment I met them. Thank you all!
Reviewed on May 22, 2022 | Verified Review
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Patient Review 119
5 out of 5 stars
The professionalism and Service.
Reviewed on May 22, 2022 | Verified Review
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Patient Review 120
5 out of 5 stars
Everyone was very professional.
Reviewed on May 22, 2022 | Verified Review
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Patient Review 121
5 out of 5 stars
All staff were friendly and knowledgeable.
Reviewed on May 21, 2022 | Verified Review
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Patient Review 122
5 out of 5 stars
Everyone was so friendly and I felt very comfortable
Reviewed on May 18, 2022 | Verified Review
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Patient Review 123
5 out of 5 stars
The professional staff with kind understanding and very knowledgeable! I really was impressed. I did not have to wait more than 5 minutes for each appointment! Thank you
Reviewed on May 18, 2022 | Verified Review
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Patient Review 124
5 out of 5 stars
Everyone was very nice and seemed like they really cared about you.
Reviewed on May 12, 2022 | Verified Review
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Patient Review 125
5 out of 5 stars
Dr. HAND and her staff are great. They listen, they are caring supportive staff.
Reviewed on May 11, 2022 | Verified Review
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Patient Review 126
5 out of 5 stars
Staff very friendly and professional. Doctor very good. Facility beautiful and clean. Appointment on time and efficient but not rushed.
Reviewed on May 10, 2022 | Verified Review
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Patient Review 127
5 out of 5 stars
Customer service, the kindness and Compassion of the staff, How the relay of information was given and explained , Niceness and cleanness of the Hospital
Reviewed on May 07, 2022 | Verified Review
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Patient Review 128
5 out of 5 stars
Excellent service of care. I'm so happy I chose Baptist MD Anderson Center .
Reviewed on May 06, 2022 | Verified Review
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Patient Review 129
5 out of 5 stars
They are on time and compassionate.
Reviewed on May 05, 2022 | Verified Review
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Patient Review 130
4.6 out of 5 stars
everyone was very nice and friendly
Reviewed on May 05, 2022 | Verified Review
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Patient Review 131
4.6 out of 5 stars
Everyone was friendly. My doctor listened to me, answered my questions, respected my wishes, and seemed to be genuinely interested in my health and well-being. I also value and respect her knowledge, expertise, and opinions.
Reviewed on May 04, 2022 | Verified Review
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Patient Review 132
5 out of 5 stars
Everyone was friendly and accommodating. The facility was top notch. Warm seating areas and river views as well. Every step was well explained.
Reviewed on May 04, 2022 | Verified Review
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Patient Review 133
5 out of 5 stars
Very efficient and all staff are professional and ftiendly
Reviewed on May 03, 2022 | Verified Review
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Patient Review 134
5 out of 5 stars
Everything! Professional caring thorough easy access to parking and building.
Reviewed on Apr 28, 2022 | Verified Review
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Patient Review 135
5 out of 5 stars
Dr. Hand and her staff were very caring and understanding. The ladies making my future appointments, were very diligent in getting appointments tailored to my needs.
Reviewed on Apr 18, 2022 | Verified Review
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Patient Review 136
5 out of 5 stars
Excellent care!
Reviewed on Apr 12, 2022 | Verified Review
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Patient Review 137
5 out of 5 stars
It was efficient and everyone seemed caring
Reviewed on Apr 08, 2022 | Verified Review
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Patient Review 138
5 out of 5 stars
I love Dr. Hand
Reviewed on Apr 06, 2022 | Verified Review
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Patient Review 139
5 out of 5 stars
Always welcomed by a friendly compassionate team!!
Reviewed on Apr 06, 2022 | Verified Review
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Patient Review 140
5 out of 5 stars
Everyone was so caring and made me feel very comfortable.
Reviewed on Apr 05, 2022 | Verified Review
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Patient Review 141
5 out of 5 stars
Every single person???from the time I parked to the time my follow appointment was made???was peaceful, patient, kind, clear-spoken and above all LISTENED. 11 separate individuals, all exhibited terrific professionalism and thoroughness. My clinicians were well informed and comprehensive in explaining options, considerations, recommendations and clear plans of action. The facility was lovely and peaceful, so the environment didn???t provoke additional anxiety. Pre-visit intake calls and post visit scheduling and documentation arrived as committed and were clear and timely. Top marks all around!
Reviewed on Mar 31, 2022 | Verified Review
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Patient Review 142
5 out of 5 stars
Dr. Hand was wonderful as was the staff.
Reviewed on Mar 30, 2022 | Verified Review
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Patient Review 143
4.6 out of 5 stars
Dr. Hand is very straightforward and does not sugarcoat the situation. She takes the time to explain things so that i understand and can process what is happening in my body. The staff are well informed and are helpful with scheduling and helping with the process of tx.
Reviewed on Mar 30, 2022 | Verified Review
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Patient Review 144
5 out of 5 stars
Very personable staff, doctors. I did not feel like the meter was ticking. I felt comfortable.
Reviewed on Mar 24, 2022 | Verified Review
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Patient Review 145
5 out of 5 stars
Dedication, listen, care and answer all my questions.
Reviewed on Mar 24, 2022 | Verified Review
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Patient Review 146
5 out of 5 stars
Everyone there was so nice!
Reviewed on Mar 22, 2022 | Verified Review
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Patient Review 147
5 out of 5 stars
Dr hand and Megan were not only empathetic but knowledgeable and very caring about my situation. I felt very comfortable and I felt like I could trust what they were saying because they took the time to explain everything to me during this difficult consultation. I am so appreciative of the care that was offered to me because going through cancer can be so stressful and knowing that you have a proficient and caring doctor makes a world of difference. As a matter of fact the whole staff seemed very kind.
Reviewed on Mar 20, 2022 | Verified Review
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Patient Review 148
5 out of 5 stars
Every person I have been in contact with has been caring and kind. I never felt rushed or that any question or concern I had was silly.
Reviewed on Mar 20, 2022 | Verified Review
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Patient Review 149
5 out of 5 stars
Everything, I have the best doctor in the world. Dr. Lauren Hand is my doctor.
Reviewed on Mar 19, 2022 | Verified Review
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Patient Review 150
5 out of 5 stars
Very informative and friendly
Reviewed on Mar 16, 2022 | Verified Review
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Patient Review 151
4.6 out of 5 stars
The nurses were great. They took the time to listen to me and address my concerns. The doctor was straightforward and offered me treatment options.
Reviewed on Mar 13, 2022 | Verified Review
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Patient Review 152
5 out of 5 stars
Wonderful people with extraordinary professionalism. We consider ourselves blessed and very fortunate to live only 30 minut4es from your facility. I would prefer to give you a '20' score.
Reviewed on Mar 12, 2022 | Verified Review
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Patient Review 153
5 out of 5 stars
Everyone is genuinely caring and professional!
Reviewed on Mar 10, 2022 | Verified Review
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Patient Review 154
5 out of 5 stars
Dr, Hand is very easy to talk to and goes out of her way to answer questions .
Reviewed on Mar 10, 2022 | Verified Review
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Patient Review 155
5 out of 5 stars
Everyone was so helpful and nice. I couldn't believe how nice and helpful everyone was. Ten out of ten
Reviewed on Mar 09, 2022 | Verified Review
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Patient Review 156
1.4 out of 5 stars
Bad experience with the doctor.
Reviewed on Mar 05, 2022 | Verified Review
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Patient Review 157
5 out of 5 stars
Dr. Hand was very familiar with my medical history, current and past. Did her homework before my visit. Not always the case.
Reviewed on Mar 05, 2022 | Verified Review
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Patient Review 158
5 out of 5 stars
Each person in the clinic is kind and goes out of their way for the comfort of the patient. They have definitely earn my confidence. I would highly recommend to anyone needing this special care!!!
Reviewed on Mar 05, 2022 | Verified Review
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Patient Review 159
5 out of 5 stars
Dr. Hand answered all of my questions with candid honesty, but also showing that she understood how hard the decisions I am facing can be. I felt that she had both the medical knowledge and emotional grace I look for in a doctor.
Reviewed on Mar 03, 2022 | Verified Review
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Patient Review 160
5 out of 5 stars
It's always nice to be greeted with a smile by everyone. All were thorough, pleasant, and professional.
Reviewed on Mar 01, 2022 | Verified Review
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Patient Review 161
5 out of 5 stars
Actually listening from everyone I encountered. Reassurance that fear, panic, confusion were taken seriously. Wonderful bldg & grounds, clear signage. Especially grateful to the front desk people who radiate calm and concern.
Reviewed on Jul 29, 2021 | Verified Review
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Patient Review 162
5 out of 5 stars
The staff and Doctors
Reviewed on Jul 29, 2021 | Verified Review
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Patient Review 163
5 out of 5 stars
Excellent care and time given to me. Loving and professional.
Reviewed on Jul 27, 2021 | Verified Review
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Patient Review 164
5 out of 5 stars
Everything.. people are very friendly and kind.
Reviewed on Jul 25, 2021 | Verified Review
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Patient Review 165
5 out of 5 stars
Everyone is so nice and helpful. Doctor and staff took there time and answered all my questions. Never felt like I was on an assembly line which was much appreciated.
Reviewed on Jul 21, 2021 | Verified Review
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Patient Review 166
5 out of 5 stars
Welcoming, patient, kind
Reviewed on Jul 15, 2021 | Verified Review
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Patient Review 167
5 out of 5 stars
Every person that I have come in contact with, has gone out to help me. They are so awesome!
Reviewed on Jul 14, 2021 | Verified Review
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Patient Review 168
4.6 out of 5 stars
Competence of staff.
Reviewed on Jun 26, 2021 | Verified Review
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Patient Review 169
5 out of 5 stars
Everyone was professional. Took ample time with us. Dr. Hand Great.
Reviewed on Jun 20, 2021 | Verified Review
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Patient Review 170
5 out of 5 stars
Great care from the moment I walked in. Everyone so professional and kind. Excellent system.
Reviewed on Jun 19, 2021 | Verified Review
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Patient Review 171
5 out of 5 stars
Everyone was friendly and Knowledgeable
Reviewed on Jun 17, 2021 | Verified Review
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Patient Review 172
5 out of 5 stars
I like my care at Jacksonville Baptist MD Anderson because of the people who are there. Everyone there is professional, friendly, empathetic, and caring. From the first time I entered and was greeted by the staff, I felt a sense of relief and calm. The resources are wonderful and very helpful.
Reviewed on Jun 16, 2021 | Verified Review
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Patient Review 173
5 out of 5 stars
I cannot say enough good things about Dr. Hand. She is extremely kind, patient and understanding. She truly cares about her patients and takes their opinions and values into consideration without pushing. I would recommend her to everyone I know.
Reviewed on Jun 12, 2021 | Verified Review
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Patient Review 174
5 out of 5 stars
Everything, except the experience with PSFS, was amazing. The doctors and nurses actually listen, and agree with my concerns that need to be investigated. It's a welcome change from the cattle herd type process that I've dealt with with my own doctors.
Reviewed on Jun 10, 2021 | Verified Review
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Patient Review 175
5 out of 5 stars
I thought the process was efficient and appreciated that each person we encountered exhibited genuine compassion for the patient.
Reviewed on Jun 09, 2021 | Verified Review
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Patient Review 176
5 out of 5 stars
From the person who checked me in to the nurses and the doctor everyone just made you fill like family. Thank you for that.
Reviewed on Jun 09, 2021 | Verified Review
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Patient Review 177
5 out of 5 stars
Everything was handled in a thorough, clear, helpful, informative, personal, professional manner
Reviewed on Jun 01, 2021 | Verified Review
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Patient Review 178
5 out of 5 stars
Dr Hand and her PA, Ghazel, are very compassionate and knowledgeable. They take the time to answer my questions and have never made me feel rushed. Indeed, cancer is a terrible diagnosis, but the exceptional care I have received is beyond compare.
Reviewed on May 27, 2021 | Verified Review
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Patient Review 179
5 out of 5 stars
I appreciated the honesty of my doctor. She sat down with my husband and me, and explained the seriousness of a BRCA1 diagnosis with regards to ovarian cancer risks. It can be really frustrating to go to a medical professional, be given a lot of different information about a very scary diagnosis, and then told it is totally up to you to make a decision. I was so appreciative that my doctor made it clear she would respect any decision I made, but that she had very strong recommendations for a particular course of action. She's the expert and it's her opinion that I want.
Reviewed on May 26, 2021 | Verified Review
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Patient Review 180
5 out of 5 stars
Couldn???t ask for a better team! I felt comfortable and confident with the decisions we were making. Very personable, and willing to take time to explain, answer and questions.
Reviewed on May 26, 2021 | Verified Review
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Patient Review 181
5 out of 5 stars
My doctor was very caring and listened to each question and gave her best answer. Thank you for that compassion.
Reviewed on May 26, 2021 | Verified Review
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Patient Review 182
5 out of 5 stars
much love to all the doctors and nurses, they helped me through a difficult time.
Reviewed on May 26, 2021 | Verified Review
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Patient Review 183
5 out of 5 stars
Everything is explained in detail
Reviewed on May 22, 2021 | Verified Review
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Patient Review 184
1 out of 5 stars
The intake coordinator, security guard and CNA were amazing. However the doctor was AWFUL. Doctor Hand has the worst bedside manor of any doctor ever. In less than 3 minutes she harped on me being obese 6 times. After that I lost count. I told them that I had been on prednisone for my lupus and had gained 100lbs in the last year but I barely eat because I???m so sick and nauseated. She still kept going on about my weight. Way to make someone that has been extremely ill, depressed and has had major life illnesses in the last year feel worse about themselves. Then she didn???t agree with the treatment that I was being referred for and kept pushing IUD on me. I have already lost a lot of hair because of my lupus. My regular gyn and husband and I talked and decided against it. I told her as much but she was determined it had to be her way since I was SO OBESE! It was very hurtful. I got up and walked out. I won???t be back. I will find treatment with an oncologist that cares.
Reviewed on May 18, 2021 | Verified Review
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Patient Review 185
5 out of 5 stars
Caring staff, beautiful building, easy parking.
Reviewed on May 13, 2021 | Verified Review
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Patient Review 186
5 out of 5 stars
Everybody is very friendly and super nice.
Reviewed on May 13, 2021 | Verified Review
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Patient Review 187
5 out of 5 stars
I love the. Service and the kindness that the doctors and nurses give me
Reviewed on May 12, 2021 | Verified Review
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Patient Review 188
5 out of 5 stars
Dr Hand explained everything in plain language. Everyone at MD Andersen is so nice and accommodating.
Reviewed on May 05, 2021 | Verified Review
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Patient Review 189
5 out of 5 stars
Everyone was very friendly,and everything was done on time as planned. Also the facility is beautiful.
Reviewed on May 05, 2021 | Verified Review
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Patient Review 190
5 out of 5 stars
EVERYTHING! DR HAND MEAGAN ARE THE BEST!!!
Reviewed on May 05, 2021 | Verified Review
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Patient Review 191
5 out of 5 stars
Very personalized during what could be a terrible situation. Great people
Reviewed on May 02, 2021 | Verified Review
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Patient Review 192
5 out of 5 stars
Professional, attentive, friendly
Reviewed on Apr 30, 2021 | Verified Review
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Patient Review 193
5 out of 5 stars
Had a good experience.
Reviewed on Apr 28, 2021 | Verified Review
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Patient Review 194
5 out of 5 stars
Doctor took time to answer all my questions. Very caring and professional.
Reviewed on Apr 27, 2021 | Verified Review
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Patient Review 195
5 out of 5 stars
Professional, friendly, and caring from the minute we walked in the door. Everything was on time and you were escorted everywhere. Dr. Hand was very thorough and the nurses and staff were great. I feel like I am in very good hands there. I liked the way everything is written out for you so you can refer back to things you may have forgotten.
Reviewed on Apr 22, 2021 | Verified Review
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Patient Review 196
5 out of 5 stars
Very one is kind and informative.
Reviewed on Apr 22, 2021 | Verified Review
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Patient Review 197
5 out of 5 stars
Everyone so helpful and professional
Reviewed on Apr 17, 2021 | Verified Review
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Patient Review 198
5 out of 5 stars
The doc was awesome
Reviewed on Apr 16, 2021 | Verified Review
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Patient Review 199
5 out of 5 stars
Everyone was so friendly and helpful. They took their time and answered all questions I had. Very pleased with my experience
Reviewed on Apr 14, 2021 | Verified Review
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Patient Review 200
5 out of 5 stars
I loved everybody that I felt with
Reviewed on Apr 08, 2021 | Verified Review
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Patient Review 201
5 out of 5 stars
great experience
Reviewed on Apr 08, 2021 | Verified Review
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Patient Review 202
5 out of 5 stars
Caring, compassionate staff helped in a scary situation. Building is gorgeous too, with beautiful, calming artwork throughout.
Reviewed on Apr 07, 2021 | Verified Review
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Patient Review 203
5 out of 5 stars
Very caring and personal care, the entire staff made me feel they understood my concerns and I really appreciate them all doing such a difficult time in my life, I'm trusting in the Lord and the Doctor's and Staff He has Anointed for my Care for complete healing doing this process. In Jesus Name I Pray, Amen...Thank you all !!!
Reviewed on Apr 04, 2021 | Verified Review
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Patient Review 204
5 out of 5 stars
Dr. Hand was very informative, caring and listened to exactly what my concerns were. A very great physician.
Reviewed on Apr 03, 2021 | Verified Review
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Patient Review 205
5 out of 5 stars
All staff and physicians were very friendly and knowledgeable. I was seen in a timely manner
Reviewed on Mar 31, 2021 | Verified Review
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Patient Review 206
5 out of 5 stars
Everyone - from nurses to doctors to receptionist- are incredible. They listen to concerns, and I truly feel they have my best interest at heart. Everyone is incredibly kind and compassionate.
Reviewed on Mar 27, 2021 | Verified Review
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Patient Review 207
5 out of 5 stars
Dr. Hand was so nice and understanding. She explained everything very completely. She made sure I understood everything and all of the options available to me. She was kind and compassionate. Her nurse Megan was the same. They were great to work with and I have recommended them to others!
Reviewed on Mar 24, 2021 | Verified Review
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Patient Review 208
5 out of 5 stars
Compassionate, knowledgeable and patient doctors, nurses and staff.
Reviewed on Mar 18, 2021 | Verified Review
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Patient Review 209
5 out of 5 stars
Thorough, friendly, expertise.
Reviewed on Mar 10, 2021 | Verified Review
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Patient Review 210
4.6 out of 5 stars
Everyone was pleasant
Reviewed on Mar 10, 2021 | Verified Review
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Patient Review 211
5 out of 5 stars
The personal attention, efficiency, hardly any waiting time and of course the the professional knowledge and effectiveness of treatment!
Reviewed on Mar 10, 2021 | Verified Review
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Patient Review 212
5 out of 5 stars
Great care just the location is little too far for me
Reviewed on Mar 03, 2021 | Verified Review
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Patient Review 213
5 out of 5 stars
Everyone was so very nice!
Reviewed on Mar 03, 2021 | Verified Review
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Patient Review 214
5 out of 5 stars
It was well organized and everyone was helpful and each section is defined and it was a pleasant atmosphere
Reviewed on Feb 21, 2021 | Verified Review
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Patient Review 215
5 out of 5 stars
Everyone is friendly and they make you feel right at home.
Reviewed on Feb 16, 2021 | Verified Review
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Patient Review 216
5 out of 5 stars
The patients the staff Hass
Reviewed on Feb 11, 2021 | Verified Review
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Patient Review 217
4.6 out of 5 stars
Chemo nurse & physicians assistant have compassion & kindness as well as other froont desk personnel.
Reviewed on Feb 07, 2021 | Verified Review
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Patient Review 218
5 out of 5 stars
Mandatory use of masks. The bathrooms are spotless. The staff is courteous & friendly. It???s a beautiful hospital
Reviewed on Feb 06, 2021 | Verified Review
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Patient Review 219
5 out of 5 stars
The care is personalized, nurses are attentive & friendly. Considering the reason for being there, I felt comfortable & less anxious about the whole procedure.
Reviewed on Jan 29, 2021 | Verified Review
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Patient Review 220
5 out of 5 stars
Everybody is super friendly and very knowledgeable, and explain all that you can do to get thru this terrible time.
Reviewed on Jan 28, 2021 | Verified Review
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Patient Review 221
5 out of 5 stars
Everyone was so helpful and friendly. Felt very confident with my doctor and providers. Much information to ease my fears and answer my questions.
Reviewed on Jan 21, 2021 | Verified Review
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Patient Review 222
5 out of 5 stars
Great communication and compassion from everyone.
Reviewed on Jan 21, 2021 | Verified Review
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Patient Review 223
5 out of 5 stars
The patient coordinator Joyce was absolutely amazing. She saw how nervous I was and took extra time to pray with me and make me feel comfortable. Then she brought me to the floor where everyone was kind and helpful.
Reviewed on Jan 17, 2021 | Verified Review
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Patient Review 224
5 out of 5 stars
My doctor. Dr. Hand was fantastic in every way.
Reviewed on Jan 17, 2021 | Verified Review
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Patient Review 225
5 out of 5 stars
The information was provided clearly and compassionately. My questions were answered. It was evident that everyone involved (Dr. Hand, the PA, and RNs) were all up to date on my case. The information was consistent throughout. It was also very evident that this team works extremely well and has tremendous respect for one another. Do I want to have a medical situation that required me to go to MD Anderson? No. Do I feel that I hit the "jackpot" as far as my care is concerned? Absolutely! Thank you, Thank you. Martha Jones
Reviewed on Jan 13, 2021 | Verified Review
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Patient Review 226
5 out of 5 stars
Very attentive and caring!
Reviewed on Jan 09, 2021 | Verified Review
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Patient Review 227
5 out of 5 stars
Everyone that I dealt with was very friendly, helpful, & knowledgeable.
Reviewed on Jan 07, 2021 | Verified Review
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Patient Review 228
5 out of 5 stars
My first experience was checking in just simply wonderful, eye contact, walked me upstairs to the Department MY appointment was.WITH everything going on ; I WOULD tell everyone of my day here at the ANDERSON CANCER CENTER, ALSO students who came in ARE the people ; we're very polite .Asking how was my day, even about the holiday,S. I can't remember names but I PERSONALLY THANK THEM ALL. OUTSTANDING CUSTOMER SERVICE.DR, HANDS GYN WOW recommend her and staff to any WOMEN.BECAUSE , EXPLAINED. EVERY THE IMPORTANCE OF KEEPING UP WITH YOUR HEALTHCARE.
Reviewed on Jan 06, 2021 | Verified Review
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Patient Review 229
5 out of 5 stars
I went there in pain, and now I am not in pain.
Reviewed on Jan 06, 2021 | Verified Review
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Patient Review 230
4.2 out of 5 stars
My check out lady was new but it took me 30 minutes to get my appointments scheduled. Perhaps more side by side training? She was very friendly and professional!
Reviewed on Dec 16, 2020 | Verified Review
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Patient Review 231
5 out of 5 stars
I could feel that the staff really care about their patients. Dr. Hand and her staff are AMAZING!!! Thanks for giving me the best care.
Reviewed on Dec 16, 2020 | Verified Review
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Patient Review 232
5 out of 5 stars
I did not feel rushed, I felt like I was the center of everyone's focus while they were with me. My care plan is moving quickly and I felt very comfortable asking any questions I needed to ask.
Reviewed on Nov 24, 2020 | Verified Review
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Patient Review 233
5 out of 5 stars
They made me feel very comfortable.
Reviewed on Nov 19, 2020 | Verified Review
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Patient Review 234
5 out of 5 stars
Caring, informed, knowledgeable staff, from counselors, technicians, nurses, and doctors who provide comprehensive medical treatments in a state of the art facility.
Reviewed on Nov 18, 2020 | Verified Review
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Patient Review 235
5 out of 5 stars
Friendly staff and they amazing Bender I was given to track everything.
Reviewed on Nov 18, 2020 | Verified Review
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Patient Review 236
5 out of 5 stars
Thorough
Reviewed on Oct 22, 2020 | Verified Review