photo of Andrew Shaw, MD, Neurosurgeon

Andrew Shaw, MD

Neurosurgeon

4.7 out of 5 stars 4.7 (894)

Patient Reviews

All 894 reviews have been submitted by patients after seeing the provider. Actual comments are displayed while preserving patient confidentiality.

SORT BY

  • Patient Review 1

    5 out of 5 stars

    My experience with Dr Shaw met my expectations. He reviewed my MRI in detail and explained what needed to be done. I was given the opportunity to ask questions and never felt rushed or pressured to make a decision.

    Reviewed on Jan 26, 2024 | Verified Review

  • Patient Review 2

    5 out of 5 stars

    Dr. Shaw was outstanding! Very detailed explanation of exactly where my back problems are and what I need to have done to kill or improve my existing pains.

    Reviewed on Jan 26, 2024 | Verified Review

  • Patient Review 3

    5 out of 5 stars

    Knowledgeable, took time needed to answer questions and friendly.

    Reviewed on Jan 24, 2024 | Verified Review

  • Patient Review 4

    5 out of 5 stars

    nothing else to be said other than staff was prompt, courteous and polite answered all my questions

    Reviewed on Jan 24, 2024 | Verified Review

  • Patient Review 5

    5 out of 5 stars

    Prompt and Professional

    Reviewed on Jan 24, 2024 | Verified Review

  • Patient Review 6

    5 out of 5 stars

    They have helped with my T-12 fracture & a Brace for me , Thanks

    Reviewed on Jan 23, 2024 | Verified Review

  • Patient Review 7

    5 out of 5 stars

    The staff is very helpful and they know there stuff.

    Reviewed on Jan 21, 2024 | Verified Review

  • Patient Review 8

    5 out of 5 stars

    Everyone is very friendly and helpful.

    Reviewed on Jan 19, 2024 | Verified Review

  • Patient Review 9

    4.6 out of 5 stars

    Dr Shaw was very informative and feel very comfortable with him as my physician.

    Reviewed on Jan 17, 2024 | Verified Review

  • Patient Review 10

    5 out of 5 stars

    Dr.Shaw !!!!! He's simply the best in my books.

    Reviewed on Jan 17, 2024 | Verified Review

  • Patient Review 11

    5 out of 5 stars

    Dr. Shaw is value added.

    Reviewed on Jan 17, 2024 | Verified Review

  • Patient Review 12

    5 out of 5 stars

    Compassion, experience with the doctor during appointment, the time he spent looking at my scans.

    Reviewed on Jan 17, 2024 | Verified Review

  • Patient Review 13

    5 out of 5 stars

    Appointments are scheduled quickly. All employees are friendly and very helpful .

    Reviewed on Jan 17, 2024 | Verified Review

  • Patient Review 14

    5 out of 5 stars

    I like the Dr Shaw very much. I liked him when I saw him in the emergency room & his decision about what I needed & later after I was admitted. Erica is very good & her scheduling is excellent. The only thing I don???t like is location with the parking at Baptist Hospital, very inconvenient especially for the elderly patients.

    Reviewed on Jan 16, 2024 | Verified Review

  • Patient Review 15

    5 out of 5 stars

    Everyone was extremely welcoming. Dr. Shaw was very straight forward, patient and caring. We are especially grateful to Erika. I have been trying to get this problem diagnosed and treated for 3 months while being in extreme pain and stopped most of my daily activities. Erika told us 1st available surgery date was February 20th.....six weeks out. When she saw my dismay, she looked at her schedule again and said she might see a "fit" on January 16th, but she'd have to do some shuffling and get back with me. And she did....by the end of the day!

    Reviewed on Jan 13, 2024 | Verified Review

  • Patient Review 16

    5 out of 5 stars

    Dr. Shaw took the time to explain my situation and answered all my questions. He was friendly, professional and personable.

    Reviewed on Jan 13, 2024 | Verified Review

  • Patient Review 17

    5 out of 5 stars

    Staff really listens to my concerns

    Reviewed on Jan 12, 2024 | Verified Review

  • Patient Review 18

    3.8 out of 5 stars

    None

    Reviewed on Jan 12, 2024 | Verified Review

  • Patient Review 19

    5 out of 5 stars

    staff did a good they we friendly and respectful

    Reviewed on Jan 07, 2024 | Verified Review

  • Patient Review 20

    5 out of 5 stars

    Dr. Shaw clearly explained just what he needed to do during the operation. His staff were pleasant and efficient.

    Reviewed on Jan 06, 2024 | Verified Review

  • Patient Review 21

    5 out of 5 stars

    still being seen as a patient ask me later

    Reviewed on Jan 06, 2024 | Verified Review

  • Patient Review 22

    5 out of 5 stars

    Dr. Shaw and all personnel were superb.

    Reviewed on Jan 06, 2024 | Verified Review

  • Patient Review 23

    5 out of 5 stars

    So far, I am impressed with Dr. Shaw

    Reviewed on Jan 05, 2024 | Verified Review

  • Patient Review 24

    5 out of 5 stars

    On time

    Reviewed on Dec 31, 2023 | Verified Review

  • Patient Review 25

    5 out of 5 stars

    On time and professional

    Reviewed on Dec 24, 2023 | Verified Review

  • Patient Review 26

    5 out of 5 stars

    I am a new patient and was very happy with Dr. Shaw. He took time to go over everything with me and my husband.

    Reviewed on Dec 24, 2023 | Verified Review

  • Patient Review 27

    5 out of 5 stars

    Dr. Understood quickly my issues and resolution was found.

    Reviewed on Dec 23, 2023 | Verified Review

  • Patient Review 28

    1.4 out of 5 stars

    So where do I begin? Our consult didn't go well. He was difficult to converse with and difficult to comprehend. I'm very dissapointed

    Reviewed on Dec 23, 2023 | Verified Review

  • Patient Review 29

    4.2 out of 5 stars

    Wait time

    Reviewed on Dec 23, 2023 | Verified Review

  • Patient Review 30

    4.2 out of 5 stars

    Notify patient if unable to make appointment.

    Reviewed on Dec 22, 2023 | Verified Review

  • Patient Review 31

    5 out of 5 stars

    Very friendly staff

    Reviewed on Dec 20, 2023 | Verified Review

  • Patient Review 32

    5 out of 5 stars

    Awesome front desk associates attentive Dr

    Reviewed on Dec 19, 2023 | Verified Review

  • Patient Review 33

    5 out of 5 stars

    Dr. Andrew Shaw and his staff were extremely busy but once we got in, he was very cordial, helpful and informative. Got me scheduled in a timely fashion. Erica was also outstanding with providing assistance.

    Reviewed on Dec 18, 2023 | Verified Review

  • Patient Review 34

    5 out of 5 stars

    After some initial miscommunication the doctor was able to discuss our issue and made a considerate recommendation.

    Reviewed on Dec 18, 2023 | Verified Review

  • Patient Review 35

    4.6 out of 5 stars

    The surgeon, Dr. Shaw, recommended that I not have surgery. I was impressed.

    Reviewed on Dec 17, 2023 | Verified Review

  • Patient Review 36

    5 out of 5 stars

    Doctors, staff. They are very professional and attentive.

    Reviewed on Dec 17, 2023 | Verified Review

  • Patient Review 37

    5 out of 5 stars

    -

    Reviewed on Dec 16, 2023 | Verified Review

  • Patient Review 38

    5 out of 5 stars

    The staff was nice, didn't have to wait long and the dr himself took the time and explained everything about my visit. The turnaround time for my surgery was fast then what I expected, at check the nurse was very detail with everything as well. I'm scared of the surgery but the dr and check nurse made be feel comfortable. Thank you!

    Reviewed on Dec 10, 2023 | Verified Review

  • Patient Review 39

    5 out of 5 stars

    I have always had great experiences with Lyerly. I had neck surgery in 2916. All visits, staff and Dr were top notch. Returning for eval for lower back and leg pain. Again, staff were top notch. Met my new Dr dealing with my new pains. Dr Garcia has retired. Dr Shaw was very pleasant. He took time with me. He didn???t suggest surgery. He honestly said that at this point, he couldn???t do much for me, which was a relief. He didn???t make me feel rushed or talk over my head. I would highly recommend him and Lyerly.

    Reviewed on Dec 10, 2023 | Verified Review

  • Patient Review 40

    5 out of 5 stars

    Dr. Shaw was direct and to the point.

    Reviewed on Dec 09, 2023 | Verified Review

  • Patient Review 41

    5 out of 5 stars

    The entire staff is efficient and friendly

    Reviewed on Dec 05, 2023 | Verified Review

  • Patient Review 42

    5 out of 5 stars

    Very professional and courteous.

    Reviewed on Dec 03, 2023 | Verified Review

  • Patient Review 43

    5 out of 5 stars

    Docs and staff are fabulous

    Reviewed on Nov 29, 2023 | Verified Review

  • Patient Review 44

    5 out of 5 stars

    All the staff are so respectful and responsive. Dr. Shaw and his PA responded to all my questions and I felt listened to. Amazing experience during a stressful time.

    Reviewed on Nov 28, 2023 | Verified Review

  • Patient Review 45

    5 out of 5 stars

    Excellent and on time

    Reviewed on Nov 28, 2023 | Verified Review

  • Patient Review 46

    5 out of 5 stars

    they made the visit very pleasant fast friendly caring people They really care about this issues you are having

    Reviewed on Nov 22, 2023 | Verified Review

  • Patient Review 47

    5 out of 5 stars

    Everyone was pleasant and helpful.&.professional.

    Reviewed on Nov 22, 2023 | Verified Review

  • Patient Review 48

    5 out of 5 stars

    It was seamless experience. I was placed in a room shortly after arrival and Dr Shaw arrived soon after. I really appreciated the large screens for viewing my MRI. Dr Shaw made it crystal clear what my problem was and suggested options for me to consider. I didn???t feel pressured and he took great care to make sure my husband and I were thoroughly informed. After leaving Dr Shaw, we went to check out with Erica, his medical assistant. She was kind and patient. I had to call the next day with a few follow up questions, and she got me in touch with Melissa (I believe) who answered all questions that I had and was equally patient. 10/10

    Reviewed on Nov 22, 2023 | Verified Review

  • Patient Review 49

    5 out of 5 stars

    Excellent experience. Doctors and nurses were compassionate, caring and skilled.

    Reviewed on Nov 21, 2023 | Verified Review

  • Patient Review 50

    5 out of 5 stars

    Easy of getting appointment, friendly staff and great location.

    Reviewed on Nov 18, 2023 | Verified Review

  • Patient Review 51

    4.6 out of 5 stars

    very nice and professional.

    Reviewed on Nov 17, 2023 | Verified Review

  • Patient Review 52

    5 out of 5 stars

    Very excellent professionals.

    Reviewed on Nov 16, 2023 | Verified Review

  • Patient Review 53

    5 out of 5 stars

    I was impressed with Dr. Shaw. He explained everything so I could understand.

    Reviewed on Nov 14, 2023 | Verified Review

  • Patient Review 54

    5 out of 5 stars

    Everyone polite, nice answering questions. The doctor explained everything and went over the MRI thoroughly! I'm a repeat patient , for many years, and never disappointed!!

    Reviewed on Nov 14, 2023 | Verified Review

  • Patient Review 55

    5 out of 5 stars

    Very professional and very friendly. Appreciated all their help.

    Reviewed on Nov 14, 2023 | Verified Review

  • Patient Review 56

    5 out of 5 stars

    Dr Shaw friendly and knowledgeable regarding back issues. Appreciate his candor

    Reviewed on Nov 09, 2023 | Verified Review

  • Patient Review 57

    3 out of 5 stars

    Although I am pleased with the outcome of my visit, i was surprised at the speed of the exam.

    Reviewed on Nov 08, 2023 | Verified Review

  • Patient Review 58

    5 out of 5 stars

    Doctor paid attention to me as well as housemate

    Reviewed on Nov 07, 2023 | Verified Review

  • Patient Review 59

    4.6 out of 5 stars

    Straightforward and there is a plan to fix my problem

    Reviewed on Nov 07, 2023 | Verified Review

  • Patient Review 60

    5 out of 5 stars

    I agree with other reviews about 2 flaws. Parking is very far. I've been a Lyerly patient since 2007. The old parking tower was so convenient. But I doubt parking falls under their purview. The other complaint I read is they don't run on time. I imagine it's hard to predict the real time needed per patient, especially given the complicated nature of our neurological problems. My appointment ran 45 minutes late today. But Dr. Shaw didn't rush me. He answered all my questions. I got the information I needed.Asking us to be there 20 minutes early should be reconsidered. One time Dr. Garcia's nurse apologized. She said he had been right next door with that patient for an hour. I just felt grateful that I didn't need an hour for my appointment. He retired ????. But I am trusting Dr. Shaw with my life as I trusted him. Lyerly has the best.

    Reviewed on Nov 07, 2023 | Verified Review

  • Patient Review 61

    5 out of 5 stars

    Very prompt and friendly staff

    Reviewed on Nov 02, 2023 | Verified Review

  • Patient Review 62

    3.8 out of 5 stars

    I believe the staff is incredibly skilled. I trust their expertise. however, having to wait 1.5 hours to see our doctor is untenable.

    Reviewed on Nov 01, 2023 | Verified Review

  • Patient Review 63

    5 out of 5 stars

    The expertise of the physicians.

    Reviewed on Nov 01, 2023 | Verified Review

  • Patient Review 64

    5 out of 5 stars

    Thorough, understandable explanations of my spine issues.

    Reviewed on Oct 31, 2023 | Verified Review

  • Patient Review 65

    4.6 out of 5 stars

    Staff was very helpful. Dr. Shaw spent time, explained the surgery well. Scheduling was done immediately. Pre/post surgery was explained and scheduled. No need to wait for call back etc.

    Reviewed on Oct 25, 2023 | Verified Review

  • Patient Review 66

    4.2 out of 5 stars

    Lost on direction but bch contacted me today. Will call

    Reviewed on Oct 24, 2023 | Verified Review

  • Patient Review 67

    5 out of 5 stars

    I enjoyed the large screen views of my mri's which made it easy to follow along with Dr Shaw. The ladies are ALL very kind and professional as well. Very helpful staff!

    Reviewed on Oct 18, 2023 | Verified Review

  • Patient Review 68

    5 out of 5 stars

    Lyerly neurosurgery was highly recommended to me by three acquaintances. Doctor Shaw seems very personable but most of all knowledgeable. I am due for surgery January of next year and then I to will be able to recommend lyerly from a personal perspective.

    Reviewed on Oct 18, 2023 | Verified Review

  • Patient Review 69

    5 out of 5 stars

    Trusted Docs. Well run practice.

    Reviewed on Oct 14, 2023 | Verified Review

  • Patient Review 70

    4.6 out of 5 stars

    Appt. Went smoothly. Everyone seemed competent.

    Reviewed on Oct 07, 2023 | Verified Review

  • Patient Review 71

    5 out of 5 stars

    Professional and friendly and compassionate.

    Reviewed on Oct 06, 2023 | Verified Review

  • Patient Review 72

    5 out of 5 stars

    The process as a whole, to get you in and out as promised along with being professional. Dr Shaw is a caring compassionate doctor who listens and explains the facts.

    Reviewed on Oct 04, 2023 | Verified Review

  • Patient Review 73

    5 out of 5 stars

    fast..all questions answered in laymen terms..left feeling that you as a patient and your problem became their main concern and they will do whatever they could to make you well again. quality of life was very important to them..left with a positive feeling and very happy for there opinion..WELL WORTH THE WAIT for a second opinion..

    Reviewed on Oct 04, 2023 | Verified Review

  • Patient Review 74

    5 out of 5 stars

    Doctor and staff professional. Dr. Shaw was very detailed.He answered my questions. Overall experience was very positive.

    Reviewed on Sep 30, 2023 | Verified Review

  • Patient Review 75

    5 out of 5 stars

    you are all so kind and caring

    Reviewed on Sep 27, 2023 | Verified Review

  • Patient Review 76

    5 out of 5 stars

    Very knowledgeable and informative.

    Reviewed on Sep 27, 2023 | Verified Review

  • Patient Review 77

    5 out of 5 stars

    Professional team of doctors and administrative staff.

    Reviewed on Sep 26, 2023 | Verified Review

  • Patient Review 78

    5 out of 5 stars

    All my questions were answered.

    Reviewed on Sep 26, 2023 | Verified Review

  • Patient Review 79

    5 out of 5 stars

    Staff were very helpful

    Reviewed on Sep 24, 2023 | Verified Review

  • Patient Review 80

    5 out of 5 stars

    Very professional..knowledgeable. see you right away.

    Reviewed on Sep 19, 2023 | Verified Review

  • Patient Review 81

    5 out of 5 stars

    I felt heard. Everyone was very reaponsive.

    Reviewed on Sep 19, 2023 | Verified Review

  • Patient Review 82

    5 out of 5 stars

    Very helpful and professional. Answered all my questions and concerns with easy to understand language.

    Reviewed on Sep 19, 2023 | Verified Review

  • Patient Review 83

    4.6 out of 5 stars

    Very professional and informative

    Reviewed on Sep 16, 2023 | Verified Review

  • Patient Review 84

    5 out of 5 stars

    No waiting, courteous & cheerful staff, doctor that makes you feel like part of a team working on a solution.

    Reviewed on Sep 15, 2023 | Verified Review

  • Patient Review 85

    5 out of 5 stars

    Was very pleased with Dr Shaw. And all staff

    Reviewed on Sep 15, 2023 | Verified Review

  • Patient Review 86

    5 out of 5 stars

    Very well trained professionals

    Reviewed on Sep 15, 2023 | Verified Review

  • Patient Review 87

    5 out of 5 stars

    I experienced Professionalism from all staff and Doctor. TY

    Reviewed on Sep 13, 2023 | Verified Review

  • Patient Review 88

    5 out of 5 stars

    Everything from caring and listening to your concerns.

    Reviewed on Sep 08, 2023 | Verified Review

  • Patient Review 89

    2.2 out of 5 stars

    The Neurosurgeon Dr. Shaw was talking at a rate of one hundered words per minute. I did not quite understand what he was saying except that he thought may be surgery, remove Discs, go thru my neck, possibility of losing my voice, etc. I was afraid as I did not quite understand why or what would happen if I did not choose surgery. I am sure he is a great surgeon but he assumed that I understood what he was talking about. I am going to try to see a different doctor may be some one who can patiantley explain in details what is required to stop the pain in my left arm.

    Reviewed on Sep 08, 2023 | Verified Review

  • Patient Review 90

    5 out of 5 stars

    The young lady at the front desk was very helpful and very sweet and I appreciated Doctor Shawn???s recommendations.

    Reviewed on Sep 08, 2023 | Verified Review

  • Patient Review 91

    5 out of 5 stars

    Everyone is very nice and helpful. Dr Shaw is very knowledgeable. He listens and takes time to explain what needs to be done. No one rushes you when you???re there for an appointment or if you call the office.

    Reviewed on Sep 02, 2023 | Verified Review

  • Patient Review 92

    3.8 out of 5 stars

    Everything was fine. Everyone was nice and knowledgeable. I just found IMO a better, more experienced surgeon for what I need done. If you are buying a new ac for your home aren't you going to find what you think is best? Why wouldn't you do the same when you're going to do something that will change your life? I don't know of anything that you could do to improve. A very nice place.

    Reviewed on Sep 01, 2023 | Verified Review

  • Patient Review 93

    5 out of 5 stars

    Instant communication. The Baptist petal is great. I???m new but so far so good

    Reviewed on Aug 29, 2023 | Verified Review

  • Patient Review 94

    5 out of 5 stars

    Very friendly and knowledgeable. My questioned were answered in a believable fashion

    Reviewed on Aug 29, 2023 | Verified Review

  • Patient Review 95

    5 out of 5 stars

    I didn???t have to wait long to see doctor. I liked Dr Shaw???s manner and will trust his medical diagnosis after he sees my MRI.

    Reviewed on Aug 29, 2023 | Verified Review

  • Patient Review 96

    5 out of 5 stars

    Dr. Shaw was outstanding. Explained everything in detail and had a great personality. Look forward to seeing him again

    Reviewed on Aug 25, 2023 | Verified Review

  • Patient Review 97

    5 out of 5 stars

    The doctors and staff are very caring helpful and friendly. They are concerned about the care and welfare of their patience.

    Reviewed on Aug 25, 2023 | Verified Review

  • Patient Review 98

    5 out of 5 stars

    Caring just wish you could get back with me sooner I know y???all are very busy Thanks for your help and encouragement

    Reviewed on Aug 24, 2023 | Verified Review

  • Patient Review 99

    4.6 out of 5 stars

    Efficiency. I did not have to wait too long to see a professional.

    Reviewed on Aug 22, 2023 | Verified Review

  • Patient Review 100

    5 out of 5 stars

    I like the hospital and I love my doctor, dr Shaw. I travel 2 1/2 hours to see him. My back pain and my faith in dr Shaw is what takes me to Jacksonville.

    Reviewed on Aug 22, 2023 | Verified Review

  • Patient Review 101

    5 out of 5 stars

    I liked the professionalism and the very prompt response to getting me the medical help I needed. I also was impressed with the follow up call I received about x-rays that were done.

    Reviewed on Aug 21, 2023 | Verified Review

  • Patient Review 102

    5 out of 5 stars

    welcoming, caring, compassionate and informative. non nonsense approach to medicine

    Reviewed on Aug 11, 2023 | Verified Review

  • Patient Review 103

    5 out of 5 stars

    Tha staff and doctors. Everyone very knowledgeable and made you feel comfortable

    Reviewed on Aug 11, 2023 | Verified Review

  • Patient Review 104

    5 out of 5 stars

    People are very helpful and seem to honestly love their jobs as and people. Thank you for hiring such nice Folks!!

    Reviewed on Aug 11, 2023 | Verified Review

  • Patient Review 105

    5 out of 5 stars

    Efficient and top Notch!

    Reviewed on Aug 11, 2023 | Verified Review

  • Patient Review 106

    5 out of 5 stars

    Dr Shaw and his team have been fantastic!! From my consultation to 12 week post-op appt, the process has been smooth and thorough. I felt like I was taken care of and looked after with care and concern and I appreciate the attention I received from the team. Erica, his MA, was encouraging and attentive as well as Melissa, who was very encouraging about progress at my 2 week and 6 week appts after surgery. I would definitely recommend them to anyone and everyone and I thank them for all there support on such an important event in my life!!!

    Reviewed on Aug 09, 2023 | Verified Review

  • Patient Review 107

    4.2 out of 5 stars

    Easier way to get to office. With a bad back it is hard to walk to from parking garage.

    Reviewed on Aug 08, 2023 | Verified Review

  • Patient Review 108

    1 out of 5 stars

    Wait ed 90 minutes to see doctor

    Reviewed on Aug 08, 2023 | Verified Review

  • Patient Review 109

    4.6 out of 5 stars

    The doctor is amazing. I learned a lot, he answered all my questions, and addressed all my concerns.

    Reviewed on Aug 08, 2023 | Verified Review

  • Patient Review 110

    5 out of 5 stars

    Dr Shaw sat down and spent time with me in my consultation visit. He as well as the whole staff were nice as well as professional.

    Reviewed on Aug 08, 2023 | Verified Review

  • Patient Review 111

    5 out of 5 stars

    The Dr went over my mri in detail and spoke to me where I could understand.

    Reviewed on Aug 04, 2023 | Verified Review

  • Patient Review 112

    5 out of 5 stars

    Personal & staff is very Nice

    Reviewed on Aug 02, 2023 | Verified Review

  • Patient Review 113

    5 out of 5 stars

    Front desk personnel were very pleasant and helpful, Doctor was running behind and they were kind enough to go check the eta for seeing him. Dr Shaw was worth the wait! Very compassionate, reassuring and extremely knowledgeable about my condition and concerns! So thankful I was steered to him!

    Reviewed on Jul 29, 2023 | Verified Review

  • Patient Review 114

    5 out of 5 stars

    Reception was friendly and professional. Short wait time. Exam rooms were spacious and well equipped. Dr. Shaw was amazing! He was well prepared and knew my medical history when he came in.

    Reviewed on Jul 29, 2023 | Verified Review

  • Patient Review 115

    4.2 out of 5 stars

    Not sure, this was my first visit. I was really glad that I was able to complete the patient information before my appointment. I was really pleased with Dr. Shaw, he was very informative and direct with details involving the surgical procedure to correct my ailing back.

    Reviewed on Jul 28, 2023 | Verified Review

  • Patient Review 116

    5 out of 5 stars

    Customer service, friendly and prompt.

    Reviewed on Jul 28, 2023 | Verified Review

  • Patient Review 117

    5 out of 5 stars

    Was seen promptly, Dr Shaw explained condition and gave options other than surgery

    Reviewed on Jul 25, 2023 | Verified Review

  • Patient Review 118

    5 out of 5 stars

    Very nice and professional people! Dr. Shaw was very nice and he took his time and explained everything to me

    Reviewed on Jul 25, 2023 | Verified Review

  • Patient Review 119

    4.6 out of 5 stars

    i was seen promptly, in fact, about 5 monutes before my appt. time ... Dr. Shaw seemed to be knowledgeable about my back problems and confident that he could help me ... good appt. and looking forward to the procedure he recommended, getting back to my life.

    Reviewed on Jul 23, 2023 | Verified Review

  • Patient Review 120

    5 out of 5 stars

    My physician

    Reviewed on Jul 22, 2023 | Verified Review

  • Patient Review 121

    5 out of 5 stars

    Dr. Shaw was able to operate on my back successfully. Since the surgery, I have no back pain. He is truly amazing. My recovery was very short. I was evaluated by my physical therapist and was told that it would not be necessary. I contribute my successfully surgery and remarkable recovery Dr. Shaw.

    Reviewed on Jul 22, 2023 | Verified Review

  • Patient Review 122

    5 out of 5 stars

    The Staff is so friendly. I really was impressed meeting Dr. Shaw and his Assistance Mrs. Erica. I feel very confident and secure about my upcoming surgery. Ty EG Smith

    Reviewed on Jul 21, 2023 | Verified Review

  • Patient Review 123

    5 out of 5 stars

    Everyone was so friendly and accommodating. Erica Jones was awesome. Dr Shaw was amazing. He actually listens and really does care about you. Dr Heather Bean was also amazing, and so compassionate. Dr Shaw and Dr Bean make an absolutely amazing team. I could not have been happier about the care that I have received.

    Reviewed on Jul 21, 2023 | Verified Review

  • Patient Review 124

    5 out of 5 stars

    The spine at Fleming island has not re eived the info from your Dr.

    Reviewed on Jul 18, 2023 | Verified Review

  • Patient Review 125

    5 out of 5 stars

    Clean environment, good location, excellent interpersonal skills.

    Reviewed on Jul 17, 2023 | Verified Review

  • Patient Review 126

    5 out of 5 stars

    Very professional and caring

    Reviewed on Jul 16, 2023 | Verified Review

  • Patient Review 127

    5 out of 5 stars

    Everyone was very nice and helpful, hard to do on an opening!Enjoyed meeting Dr Roberts as well!

    Reviewed on Jul 13, 2023 | Verified Review

  • Patient Review 128

    5 out of 5 stars

    Honest answers.

    Reviewed on Jul 11, 2023 | Verified Review

  • Patient Review 129

    5 out of 5 stars

    The Staff is very helpful and friendly.

    Reviewed on Jul 11, 2023 | Verified Review

  • Patient Review 130

    5 out of 5 stars

    Dr Shaw is the best doctor I???ve ever met. I thank God for him.

    Reviewed on Jul 11, 2023 | Verified Review

  • Patient Review 131

    5 out of 5 stars

    The doctor and staff

    Reviewed on Jul 09, 2023 | Verified Review

  • Patient Review 132

    5 out of 5 stars

    thank you for the opportunity of an appointment .... met with Dr Shaw for an evaluation and was professionaly reviewed given future plans for my balance issues. the staff at the office was gracious and helpful . especially Erica Jones . My very best to all, thank you J.B. Revellese

    Reviewed on Jul 07, 2023 | Verified Review

  • Patient Review 133

    5 out of 5 stars

    Everyone is so professional, personable and caring.

    Reviewed on Jul 05, 2023 | Verified Review

  • Patient Review 134

    5 out of 5 stars

    Skill and professionalism of staff.

    Reviewed on Jul 04, 2023 | Verified Review

  • Patient Review 135

    5 out of 5 stars

    The doctor very thorough explaining about the procedure. I liked Dr Shaw and the staff. But really they are just a great staff.

    Reviewed on Jun 24, 2023 | Verified Review

  • Patient Review 136

    5 out of 5 stars

    Everyone was professional and pleasant. Check in process was quick and wait time was short. Images were on a smartboard for reference by doctor while being discussed. Assessment was thorough with plenty of opportunity to ask questions. Follow up report was posted to patient portal shortly after visit and was covered all aspects of my visit. Best doctor appointment experience in recent memory.

    Reviewed on Jun 24, 2023 | Verified Review

  • Patient Review 137

    5 out of 5 stars

    The whole staff is so helpful and nice!

    Reviewed on Jun 23, 2023 | Verified Review

  • Patient Review 138

    5 out of 5 stars

    Dr Shaw was great and answered all questions about my situation

    Reviewed on Jun 23, 2023 | Verified Review

  • Patient Review 139

    5 out of 5 stars

    Dr Shaw

    Reviewed on Jun 23, 2023 | Verified Review

  • Patient Review 140

    5 out of 5 stars

    Timely , great staff, great view, and gave me more comfort and reassurance and explanation of why possibly having issues and reassurance on what could help improve my issues !!!Dr Shaw spent time with me even though already told not surgical I felt so much better with his explanation on what I needed to do to help!! His explanation was so understandable and future plan reasonable and achievable with work!!

    Reviewed on Jun 21, 2023 | Verified Review

  • Patient Review 141

    5 out of 5 stars

    Very good experience, both with Dr. Hanel and the initial consultation with Dr. Shaw. The support staff is also excellent.

    Reviewed on Jun 17, 2023 | Verified Review

  • Patient Review 142

    5 out of 5 stars

    I greatly appreciated the honest and knowledgeable approach that doctor A Shaw of Lyerly Group took with my reherniation case. I'm younger in 30s and thought surely I needed surgery, but with the proper physical therapy, decompression exercises and care. I'm going to be alright. It's rare to find a doctor that will give you the best opinion and solution for your life and what goals or level of health and activity you want from it. Highly highly recommend this group and certainly doctor Andrew Shaw. Thank you.

    Reviewed on Jun 16, 2023 | Verified Review

  • Patient Review 143

    5 out of 5 stars

    It took forever to get an appointment but I was happy with dr. Shaw and he was most informative and patient with questions.

    Reviewed on Jun 16, 2023 | Verified Review

  • Patient Review 144

    5 out of 5 stars

    Dr Shaws office was a very smooth check in at my appointment time. Dr Shaw himself was very prompt to see me and explain the MRI???s on the monitor. I felt very comfortable with his confidence. He explained that appointments were approximately two months out but he could see that I was in pain so he said he would see if he could move my appointment time up for me and he did. Based on my experience so with the front desk,Dr Shaw and his medical assistant team and the promptness that I experienced I feel that I am in the right hands with Lyerly Neurosurgery

    Reviewed on Jun 13, 2023 | Verified Review

  • Patient Review 145

    3 out of 5 stars

    I???m glad surgery is not recommended. Although I understand appointments may run late, an hour after my scheduled appointment time was a bit frustrating. To pay $35 co-pay for a five minute consultation, after 60 minutes in the waiting room is not something I expected. Again, happy not to need surgery. Thank you

    Reviewed on Jun 13, 2023 | Verified Review

  • Patient Review 146

    5 out of 5 stars

    Dr. Shaw did an excelllent surgery on my neck. Very happy with the results.

    Reviewed on Jun 06, 2023 | Verified Review

  • Patient Review 147

    5 out of 5 stars

    Polite office and staff. Dr Shaw listens and explains the problems and solutions. Will return if I have the need again. Thanks to all.

    Reviewed on Jun 05, 2023 | Verified Review

  • Patient Review 148

    5 out of 5 stars

    I was able to get an appointment within days of being referred to Lyerly. I met with Dr. Shaw who was extremely thorough in his evaluation of my condition and did an excellent job of explaining to me his assessment and what my choices for treatment are. He was very professional yet communicated on a level that was easy to understand. The Staff at Lyerly are also very helpful and pleasant to deal with.

    Reviewed on Jun 04, 2023 | Verified Review

  • Patient Review 149

    5 out of 5 stars

    Good people

    Reviewed on Jun 02, 2023 | Verified Review

  • Patient Review 150

    5 out of 5 stars

    Dr. Shaw was very attentive and listened to us

    Reviewed on Jun 01, 2023 | Verified Review

  • Patient Review 151

    3.8 out of 5 stars

    I feel like Dr. Shaw is practicing medicine 2.0., not 3.0 (Attia). He obliviously feels that since my condition doesn???t warrant surgery, I should just chalk it up to old age & be satisfied. He did agree to a physical therapy consult. We shall see if PT has the same attitude. Having a long, HEALTHFUL life should be the goal. He did correctly point out to me that fasting/calorie deprivation is a known strategy for prolonging life, which is one of my strategies that could use improvement. In all fairness, it is just not Dr. Shaw. The majority of the medical establishment treats symptoms & are not oriented towards maximizing health (2.0 vs 3.0 medicine).

    Reviewed on May 27, 2023 | Verified Review

  • Patient Review 152

    4.6 out of 5 stars

    The way the staff and doctors take time to answer all our questions and give time for the decision to be made.

    Reviewed on May 26, 2023 | Verified Review

  • Patient Review 153

    5 out of 5 stars

    Responsive and thorough

    Reviewed on May 25, 2023 | Verified Review

  • Patient Review 154

    5 out of 5 stars

    First visit to this office. Everyone was very friendly, seen very quickly, Dr. Shaw is the salt of the earth, not that I relish visiting a neurosurgeon...lol. Dr. Shaw went over my MRI in detail, then we had a very frank discussion of all my options. Dr. Shaw was very engaging and laid out a very clear and precise go forward plan for treatment options. Left this office visit feeling very confident that I am at the right practice for the treatment of my back issues.

    Reviewed on May 24, 2023 | Verified Review

  • Patient Review 155

    4.6 out of 5 stars

    Front desk staff appeared disinterested and unfriendly.

    Reviewed on May 23, 2023 | Verified Review

  • Patient Review 156

    5 out of 5 stars

    Very personable character, extremely in-depth with any explainations, pros and cons of results and the path forward !

    Reviewed on May 23, 2023 | Verified Review

  • Patient Review 157

    4.6 out of 5 stars

    The Dr. I saw was very attentive, and listened to my concerns

    Reviewed on May 23, 2023 | Verified Review

  • Patient Review 158

    5 out of 5 stars

    Friendly staff and Dr. Shaw was very caring.

    Reviewed on May 23, 2023 | Verified Review

  • Patient Review 159

    5 out of 5 stars

    The front desk were extremely kind and engaging. I happened to get lost and I called them . The lady I was speaking with stayed on the phone and walked me through the hospital. It???s also refreshing to go to a medical practice that was running on time. I appreciated Dr Shaw???s. Medical explanation. I have been seeing specialist since 2019 for spinal cord trauma and this is the first time a specialist actually had reviewed my chart before I sat in front of them!! He was prepared for our conversation and made sure all my questions were adequately addressed. I would highly refer this team

    Reviewed on May 19, 2023 | Verified Review

  • Patient Review 160

    5 out of 5 stars

    Efficient,friendly

    Reviewed on May 19, 2023 | Verified Review

  • Patient Review 161

    5 out of 5 stars

    Professional

    Reviewed on May 17, 2023 | Verified Review

  • Patient Review 162

    5 out of 5 stars

    Professionalism & kindness. Straight talk about my back.

    Reviewed on May 17, 2023 | Verified Review

  • Patient Review 163

    5 out of 5 stars

    Dr. Shaw was very kind and very professional. His office was very efficient and great about the follow -up visits. Such a great Dr and office!

    Reviewed on May 16, 2023 | Verified Review

  • Patient Review 164

    5 out of 5 stars

    Very polite everyone knows exactly what they are doing I feel very comfortable with all of them especially Dr. Shaw.

    Reviewed on May 12, 2023 | Verified Review

  • Patient Review 165

    5 out of 5 stars

    No hassle service

    Reviewed on May 12, 2023 | Verified Review

  • Patient Review 166

    2.2 out of 5 stars

    I didn???t necessarily feel the Dr. expressed a level of care on my behalf. Honestly, I felt he acted somewhat cavalier toward my situation. I was referred to this office by my pain management doctor and was told it was a big deal, to perhaps prepare for a surgery. I took off work and everything. The doctor, on my visit, stated my condition appeared benign. This isn???t what my mri stated and what my pain management doctor stated. Quite disappointed to say the least.

    Reviewed on May 09, 2023 | Verified Review

  • Patient Review 167

    4.6 out of 5 stars

    Minor suggestion: the sheet I was handed with recommended PT exercises didn???t list the full web address. It listed ptlinked.com but should have listed or linked.com/enter-code. I couldn???t find where to enter the code with the original address so had to email them to ask.

    Reviewed on May 07, 2023 | Verified Review

  • Patient Review 168

    4.6 out of 5 stars

    Friend & the whole process flowed smoothly and orderly.

    Reviewed on May 06, 2023 | Verified Review

  • Patient Review 169

    5 out of 5 stars

    Fast and efficient doctors meeting. Friendly staff.

    Reviewed on May 04, 2023 | Verified Review

  • Patient Review 170

    1 out of 5 stars

    Waited almost 2 months for the appointment. I was told to get all of my old MRI's. Just to be told "we need new scans".They knew I needed new MRI's before my appointment. They could have made a referral for new scans before my appointment .Now I have to wait for a referral, get new scans, and wait for the office to call me back to set another appointment to go over my new scans. Which will probably take another 2 months. Honestly just felt like they wanted my and my insurance money because all of this running around could have been avoided

    Reviewed on May 02, 2023 | Verified Review

  • Patient Review 171

    5 out of 5 stars

    Excellent communication Quick response Staff very professional Physician took a lot of time to discuss my illness and proposed treatment

    Reviewed on May 02, 2023 | Verified Review

  • Patient Review 172

    5 out of 5 stars

    Great people and Doctors

    Reviewed on May 01, 2023 | Verified Review

  • Patient Review 173

    5 out of 5 stars

    The entire staff was very friendly and put you at ease. They were knowledgeable but didn???t talk over your head.

    Reviewed on Apr 29, 2023 | Verified Review

  • Patient Review 174

    5 out of 5 stars

    Front desk friendly and helpful. Physician friendly, professional and provided good information

    Reviewed on Apr 28, 2023 | Verified Review

  • Patient Review 175

    3.8 out of 5 stars

    Doctor was talking fast like he was in a rush.

    Reviewed on Apr 25, 2023 | Verified Review

  • Patient Review 176

    3 out of 5 stars

    For the most part my visit to Lyerly was pleasant. The office seems well-managed. The front desk staff is efficient, friendly and aware of the issues of their clients. Andrew Shaw seems to be easy going, well versed in his practice, and relaxed about his work. His presentation covered all of the bases for determining the extent of my issues. That said, I would not be inclined to choose him to do the surgery because his presentation was delivered so quickly that I came away feeling that he was in a hurry to get out of the room. I did not feel that he wanted to deal with my concerns. As a result my mind went blank to questions that bothered me and I was happy to leave there without extending the interview.

    Reviewed on Apr 22, 2023 | Verified Review

  • Patient Review 177

    5 out of 5 stars

    Polite staff, Dr. Shaw answered all my questions. Everyone made sure the visit was timely and met my needs.

    Reviewed on Apr 21, 2023 | Verified Review

  • Patient Review 178

    5 out of 5 stars

    Physician

    Reviewed on Apr 21, 2023 | Verified Review

  • Patient Review 179

    5 out of 5 stars

    Y'all are gteat

    Reviewed on Apr 19, 2023 | Verified Review

  • Patient Review 180

    4.6 out of 5 stars

    Seeing Dr Shaw was an excellent experience. He thoroughly discussed with me the MRI results of my back and did a strength and flexibility test that was short but extensive. He was concerned about my mobility and staying active and recommended some options to perform. My situation was not critical, but he showed great care and understanding. He openly said to come to him for any future medical needs. That I will do.

    Reviewed on Apr 19, 2023 | Verified Review

  • Patient Review 181

    5 out of 5 stars

    Friendly, explained options and results very from MRI very clearly in a manner that I could fully understand.

    Reviewed on Apr 18, 2023 | Verified Review

  • Patient Review 182

    5 out of 5 stars

    Very educational I felt very comfortable with the drs and staff

    Reviewed on Apr 18, 2023 | Verified Review

  • Patient Review 183

    3 out of 5 stars

    The walk required between P2 parking garage ( where there are less handicap parking spaces than Walmart) and the Weaver Tower is absurdly and poorly planned for folks with neuro disabilities. Wheelchair accessibility is equally impossible, especially if there are two disabled spouses. As for meeting with Dr Andrew Shaw for about ???5 minutes??? after I finally made my arduous trek to the tower, I left there feeling hopeless and not heard at all. By the time I made my way back to my car, I was in tears. His summary was already in my portal by the time I arrived home. His summary did not reflect my session with him. As an aside, he claimed examining me in multiple ways and making statements about my health that were not correct. All he ???examined??? was the strength of my hand grip and the usual ???push/pull??? of my arms, knees, and feet. Other references to any other findings were unfounded??????most notably that I wasn???t wheezing. My COPD wheezing is almost constant and is audible. However, had he used a stethoscope, he could have confirmed it. My takeaway yesterday was that despite the cervical and lumbar MRI findings, he couldn???t help me because he believed my issues were muscular atrophy and recommended rehab. Granted, my presenting issues in my lumbar area is more about weakness that extends into my legs, but he missed hearing me say how painful my neck is and how immobile it is and has been for years. Point in fact, I was referred to Dr Cannestra over 12-13 years ago for my neck pain and he recommended surgery ???..and at the time, I believe he was considering fusion of a couple of discs. I was unable to consider surgery because at the time, my husband was traveling internationally for business and was out of the country 75-80% of the time making it a difficult issue of having a caretaker. Finally, he is reliably home and I can plan to get some of my life back, but that hope was extinguished yesterday. I was originally planning to see Dr Bradley Wallace??????.I was told he could do a telemed conference in mid July. My primary physician then put a referral in for Dr Shaw. Meanwhile, Dr Hanel who had just done my carotid endarterectomy belatedly offered to help and ???got me hooked up??? with Dr Wallace sooner ?????????a telephone call in between surgeries??? tomorrow 4/13/2023??? but I haven???t now had any confirmations it can be expected to happen. My abiding question remains?????? what did Dr Cannestra see years ago that doesn???t show now?

    Reviewed on Apr 12, 2023 | Verified Review

  • Patient Review 184

    4.6 out of 5 stars

    The timely manner that I was seem. The kindness of the staff and the Doctor.

    Reviewed on Apr 12, 2023 | Verified Review

  • Patient Review 185

    5 out of 5 stars

    Little waiting time Nice employees Impressed by Dr Shaw

    Reviewed on Apr 12, 2023 | Verified Review

  • Patient Review 186

    5 out of 5 stars

    Everyone I dealt with was very professional. Dr. Shaw is caring and patient in answering all questions and concerns. Thank you all!!

    Reviewed on Apr 11, 2023 | Verified Review

  • Patient Review 187

    5 out of 5 stars

    Level of professionalism and direct approach.

    Reviewed on Apr 04, 2023 | Verified Review

  • Patient Review 188

    4.6 out of 5 stars

    The staff and Dr. were very kind and friendly. However, my appointment said to be there 30 mins early, which I didn't have to be at all. I guess some patients may not do their ppwk early and/or may not be in the Baptist MyChart system, but I was. It would be nice if that would have been updated for me specifically or anyone else that is like that. the drive itself is 45 mins, then an additional 30 min early, then the regular doctor wait time etc. it ends up being over 3 hours I was away from work, for a QUICK consultation visit. I know there will be circumstances in the office that cause your appt start time to be delayed and that is understandable. Erica, Dr. Shaw's assistance, was very pleasant and helpful. She answered all of our questions.

    Reviewed on Mar 31, 2023 | Verified Review

  • Patient Review 189

    5 out of 5 stars

    Real thourogh and nice

    Reviewed on Mar 29, 2023 | Verified Review

  • Patient Review 190

    5 out of 5 stars

    Great doctors snd facility

    Reviewed on Mar 29, 2023 | Verified Review

  • Patient Review 191

    5 out of 5 stars

    The counseling that I had with Dr. Shaw regarding my condition and what to expect When all goes well. Erica was very helpful in response to my request for a callback.

    Reviewed on Mar 29, 2023 | Verified Review

  • Patient Review 192

    5 out of 5 stars

    Friendly, thorough, professional, help from physicians to medical assistance and clerks.

    Reviewed on Mar 25, 2023 | Verified Review

  • Patient Review 193

    5 out of 5 stars

    Dr Shaw is experienced in the field and I feel confident that he will resolve my pain due to spinal stenosis.

    Reviewed on Mar 25, 2023 | Verified Review

  • Patient Review 194

    5 out of 5 stars

    My physician Dr. Shaw was excellent. He was very informative, professional and kind. Great experience!

    Reviewed on Mar 24, 2023 | Verified Review

  • Patient Review 195

    5 out of 5 stars

    I was very pleased with your service, and would recommend it to anyone who is in need.

    Reviewed on Mar 22, 2023 | Verified Review

  • Patient Review 196

    3.4 out of 5 stars

    My concern is that it took months to get to the point that I got to see the surgeon and he was 45 minutes and towards the end of our time together, I could tell he was rushed and needed to move onto the next patient. I am not sure what happened, but it's not fair to patients or doctors when the patient is still trying to figure out questions and the doctor is trying to move onto the next person.

    Reviewed on Mar 14, 2023 | Verified Review

  • Patient Review 197

    4.2 out of 5 stars

    Try not to be so late to see a patient. Take a little more time with an older patient so they have a better understanding of their condition.

    Reviewed on Mar 11, 2023 | Verified Review

  • Patient Review 198

    5 out of 5 stars

    Friendly and professional. Clean facility. Really like Dr Shaw and his knowledge

    Reviewed on Mar 10, 2023 | Verified Review

  • Patient Review 199

    5 out of 5 stars

    Very skilled, great after care, good with answering questions and caring. Great team, thank you Dr Shaw.

    Reviewed on Mar 08, 2023 | Verified Review

  • Patient Review 200

    5 out of 5 stars

    The staff was very kind and Dr Shaw was very thorough!!

    Reviewed on Mar 07, 2023 | Verified Review

  • Patient Review 201

    5 out of 5 stars

    Very informative and professional.

    Reviewed on Mar 07, 2023 | Verified Review

  • Patient Review 202

    5 out of 5 stars

    Friendly, professional staff.

    Reviewed on Mar 07, 2023 | Verified Review

  • Patient Review 203

    5 out of 5 stars

    Helpful personnel.

    Reviewed on Mar 05, 2023 | Verified Review

  • Patient Review 204

    3 out of 5 stars

    When I attempt to call, whether I speak with someone to leave a message with someone or leave a message on there recording, no one ever returns my calls.

    Reviewed on Mar 04, 2023 | Verified Review

  • Patient Review 205

    5 out of 5 stars

    All my questions were answered.

    Reviewed on Mar 01, 2023 | Verified Review

  • Patient Review 206

    4.2 out of 5 stars

    k

    Reviewed on Jul 31, 2022 | Verified Review

  • Patient Review 207

    5 out of 5 stars

    Dr Shaw was prompt, efficient and proficient. Erica, MA was terrific. She explained everything in detail and was courteous and pleasant. Thank you, John (Augie) Leo

    Reviewed on Jul 30, 2022 | Verified Review

  • Patient Review 208

    4.6 out of 5 stars

    Prompt and on time

    Reviewed on Jul 29, 2022 | Verified Review

  • Patient Review 209

    5 out of 5 stars

    This was my first visit. Getting there took longer than the time I was examined. Dr. Shaw went over my MRI results and told me his recommendations. His assistant, Erica was very personable.

    Reviewed on Jul 27, 2022 | Verified Review

  • Patient Review 210

    5 out of 5 stars

    Very friendly staff, convenient registration, professional surroundings. Overall, a very pleasant experience.

    Reviewed on Jul 27, 2022 | Verified Review

  • Patient Review 211

    5 out of 5 stars

    Quick, friendly, professional.

    Reviewed on Jul 27, 2022 | Verified Review

  • Patient Review 212

    5 out of 5 stars

    Very polite employees! Gave information and addressed questions.

    Reviewed on Jul 22, 2022 | Verified Review

  • Patient Review 213

    5 out of 5 stars

    Impressed with the operations and organization.

    Reviewed on Jul 22, 2022 | Verified Review

  • Patient Review 214

    5 out of 5 stars

    10!

    Reviewed on Jul 20, 2022 | Verified Review

  • Patient Review 215

    4.2 out of 5 stars

    Nothing much. The doctor just seemed like he was in a hurry and hurried through the appointment. Not really listening or letting me talk and explain.

    Reviewed on Jul 13, 2022 | Verified Review

  • Patient Review 216

    5 out of 5 stars

    Very customer oriented.

    Reviewed on Jul 13, 2022 | Verified Review

  • Patient Review 217

    4.6 out of 5 stars

    Dr. Shaw was thorough and excellent.

    Reviewed on Jul 09, 2022 | Verified Review

  • Patient Review 218

    5 out of 5 stars

    I had a very good Consultation with Dr. Andrew Shaw where he explained the Procedure for SCS & answered all of my questions. Afterwards, Erica J., his Medical Assistant was also most helpful in finding & setting up future appointments for me. I am very impressed with the Folder she gave me which contained specific Pre-Op & Post-Op instructions.

    Reviewed on Jul 09, 2022 | Verified Review

  • Patient Review 219

    5 out of 5 stars

    Everyone was friendly, courteous and professional. Makes you feel very much at ease.

    Reviewed on Jul 09, 2022 | Verified Review

  • Patient Review 220

    4.6 out of 5 stars

    Erika

    Reviewed on Jul 07, 2022 | Verified Review

  • Patient Review 221

    5 out of 5 stars

    Dr Shaw explained my MRI very clearly and recommended treatment that may assist without requiring surgery.

    Reviewed on Jul 04, 2022 | Verified Review

  • Patient Review 222

    5 out of 5 stars

    Staff and doctor were very comforting. Professional doctor put me at ease regarding my upcoming surgery.

    Reviewed on Jul 03, 2022 | Verified Review

  • Patient Review 223

    5 out of 5 stars

    Doctor Shaw clearly explained my neck mri in terms I could understand.

    Reviewed on Jul 02, 2022 | Verified Review

  • Patient Review 224

    5 out of 5 stars

    My dad and my brother were very happy with the visit and the knowledge of the doctor and the way it was all explained. Thank you

    Reviewed on Jun 30, 2022 | Verified Review

  • Patient Review 225

    5 out of 5 stars

    Saved my life.

    Reviewed on Jun 30, 2022 | Verified Review

  • Patient Review 226

    5 out of 5 stars

    Great results, good service. Nice staff.

    Reviewed on Jun 29, 2022 | Verified Review

  • Patient Review 227

    5 out of 5 stars

    Professional evaluation and recommendation!

    Reviewed on Jun 29, 2022 | Verified Review

  • Patient Review 228

    5 out of 5 stars

    The doctors and staff are really nice and are willing to listen to your problems

    Reviewed on Jun 25, 2022 | Verified Review

  • Patient Review 229

    5 out of 5 stars

    Very friendly I liked the doctor

    Reviewed on Jun 23, 2022 | Verified Review

  • Patient Review 230

    5 out of 5 stars

    I don`t remember seeing the name of the person at the front desk, but she was very nice. Erica Jones, also equally so. I enjoyed meeting Andrew Shaw, MD. He was thorough, and we discussed options with my cervical spine as well as my lumbar spine. He is a friendly guy and knew my issues. He answered all questions. Sara Z. Monroe, MD

    Reviewed on Jun 22, 2022 | Verified Review

  • Patient Review 231

    5 out of 5 stars

    Great experience from scheduling to appointment

    Reviewed on Jun 22, 2022 | Verified Review

  • Patient Review 232

    5 out of 5 stars

    Each employee I spoke with was courteous, easy to communicate with, answered any questions I asked, and gave me proper time to voice my concerns.

    Reviewed on Jun 22, 2022 | Verified Review

  • Patient Review 233

    5 out of 5 stars

    Best neurosurgeons in area, caring staff.

    Reviewed on Jun 13, 2022 | Verified Review

  • Patient Review 234

    5 out of 5 stars

    How Dr. Shaw went over my MRI's, explaining them where I could understand.

    Reviewed on Jun 12, 2022 | Verified Review

  • Patient Review 235

    5 out of 5 stars

    Staff was very friendly & Dr. Shaw was nice and listened to my complaints & problems without looking bored.

    Reviewed on Jun 11, 2022 | Verified Review

  • Patient Review 236

    5 out of 5 stars

    Dr Shaw was thorough in his explanation of my MRI. Erica was a positive assistant! Well run office. Feel good about my next steps.

    Reviewed on Jun 08, 2022 | Verified Review

  • Patient Review 237

    5 out of 5 stars

    On time

    Reviewed on Jun 04, 2022 | Verified Review

  • Patient Review 238

    5 out of 5 stars

    I liked Dr. Andrew Shaw and the fact that he educated me on my MRI results by showing me the disc on the lighted viewer. I was greatly relieved to visually see that my bulging discs were very slight in fact. He explained the results and was reassuring about the health of my spine. I am anticipating physical therapy to address the muscle weakness in my low back that is contributing to my discomfort when sitting.

    Reviewed on Jun 02, 2022 | Verified Review

  • Patient Review 239

    3.8 out of 5 stars

    Make it easier to find and shorter walk from parking was pretty good once I got there quick in and out everybody was very courteous

    Reviewed on Jun 01, 2022 | Verified Review

  • Patient Review 240

    5 out of 5 stars

    Very friendly and helpful staff!

    Reviewed on May 31, 2022 | Verified Review

  • Patient Review 241

    5 out of 5 stars

    Great place! Impressed

    Reviewed on May 28, 2022 | Verified Review

  • Patient Review 242

    5 out of 5 stars

    Very polite and professional

    Reviewed on May 28, 2022 | Verified Review

  • Patient Review 243

    5 out of 5 stars

    I had the opportunity to meet with Dr Shaw and Erica. They were very helpful and professional. The overall facility and staff were pleasant and helpful. I was very pleased with the conversations and follow-up I received to have my questions answered.

    Reviewed on May 25, 2022 | Verified Review

  • Patient Review 244

    5 out of 5 stars

    Dr Shaw was very thorough in reviewing my medical records. He recommended an alternate course of treatment rather than surgery because of other health issues. He was very thorough & kind. His nurse Erica was also professional and kind. I felt well taken care of and that my best outcome was considered. I appreciated the support I received. Thank you, Maureen Dannhauser

    Reviewed on May 25, 2022 | Verified Review

  • Patient Review 245

    5 out of 5 stars

    Nurses were professional and very thorough in their duties. Dr Shaw was excellent as were both anesthesiologist and covered my concerns before and after the surgery.

    Reviewed on May 20, 2022 | Verified Review

  • Patient Review 246

    5 out of 5 stars

    Barely any wait time in the waiting room. Dr. takes the time to listen and explain what???s going on and. what???s needed to treat your symptoms.

    Reviewed on May 20, 2022 | Verified Review

  • Patient Review 247

    5 out of 5 stars

    The staff understanding, very helpful , patient and knowledgeable,

    Reviewed on May 19, 2022 | Verified Review

  • Patient Review 248

    5 out of 5 stars

    Very friendly staff. Doctor seemed knowledgeable and straightforward with information.

    Reviewed on May 19, 2022 | Verified Review

  • Patient Review 249

    5 out of 5 stars

    Caring and knowledgeable doctors an staff -- I have already made a referral to a co-worker for her spouse.

    Reviewed on May 19, 2022 | Verified Review

  • Patient Review 250

    5 out of 5 stars

    I referred my Wife and her friend to Lyerly Neurosurgery They are Great. I had five titanium pieces placed in my back and right now I feel GREAT!!!

    Reviewed on May 18, 2022 | Verified Review

  • Patient Review 251

    5 out of 5 stars

    Great practice, friendly and very punctual.

    Reviewed on May 18, 2022 | Verified Review

  • Patient Review 252

    5 out of 5 stars

    All persons were very professional , caring and listened to my concerns about my back issues .

    Reviewed on May 18, 2022 | Verified Review

  • Patient Review 253

    5 out of 5 stars

    everyone was very friendly and helpful

    Reviewed on May 15, 2022 | Verified Review

  • Patient Review 254

    1 out of 5 stars

    Dr Shaw did the wrong surgery on me. He was supposed to do a microdiscectomy and he did a laminectomy. I didn???t even know until I had an mri done and the radiologist pointed it out. Then I looked at my health insurance billing only to find out they also billed me for a laminectomy. Then it took 4 weeks to get an appointment with him again. They kept saying they can???t schedule me until the imaging place gives them the report. Finally my wife had to take it to them in person. Then I finally get the appointment with Dr Shaw and he surprisingly ???had an emergency come up??? and didn???t show. So his nurse Heather shows up 45 min late for the appointment and proceeded to tell me they did both surgeries on me. Radiologist and other professionals in the practice say otherwise. All I wanted was a refund for all the money I spent on the surgery. I could walk away with that and just do my best in PT to try and start feeling better. All his nurse would offer me is a free surgery. I???m very upset and I hurt worse than I did before the surgery. I heard so many great things about Lyerly. Which is why I chose them. Unfortunately I got the worst Surgeon in the practice. Even the reviews show that. So outside of refunding all of the money I spent on this surgery, there isn???t anything else you can do. Rissell Hamilton

    Reviewed on May 14, 2022 | Verified Review

  • Patient Review 255

    5 out of 5 stars

    Excellent Doctors

    Reviewed on May 12, 2022 | Verified Review

  • Patient Review 256

    1 out of 5 stars

    I have been waiting for 5 long months (physical therapy, deep tissue Massage, Xrays & MRI) to eliminate the severe excruciating pain in my shoulders as the result of two degenerative disk. I was very happy to finally schedule a C4-C6 fusion procedure & have a consult with the surgeon (Andrew Shaw). The surgeon spoke very fast as if he was reading from a script and implied that the surgery was only 90 minutes and not very impactive and that I go home the same day. The consult lasted all of 5 minutes. Recovery time or time away from sports and work was never discussed. In addition, left and right jugular vein, trachea, left and right carotid artery, left and right vagus nerve, left and right vertebral artery must be relocated to perform surgery and did not discuss possible injury to them from this procedure along accidentally injuring the spinal cord. I am very uncomfortable with making a critical life altering decision having Andrew Shaw as my surgeon. With much disappointment I asked admin (Erika Jones) for another surgeon as to which I was quickly denied. She said you must wait one year for a referral to another surgeon. I am now back at square one again with the waiting period which is unbearable.

    Reviewed on May 12, 2022 | Verified Review

  • Patient Review 257

    3 out of 5 stars

    we did not care for the treatment we received from several people in this office.

    Reviewed on May 11, 2022 | Verified Review

  • Patient Review 258

    3.4 out of 5 stars

    Very difficult to get to! Parking very far away. No wheelchairs available around hospital???Dr very knowledgeable but spoke so quickly and in very complex terms that it was difficult to understand

    Reviewed on May 11, 2022 | Verified Review

  • Patient Review 259

    5 out of 5 stars

    The Doctors are the best around and their staff is incredibly thorough, efficient and caring. The entire group addresses every aspect of your care with genuine concern for your wellbeing.

    Reviewed on May 11, 2022 | Verified Review

  • Patient Review 260

    5 out of 5 stars

    Both Dr. Shaw and his assistant, Erica Jones were extremely professional and explained everything in clear and concise language .

    Reviewed on May 11, 2022 | Verified Review

  • Patient Review 261

    5 out of 5 stars

    My experience was good I was nervous at first but when I met everyone I was just fine thank you dr shaw

    Reviewed on May 07, 2022 | Verified Review

  • Patient Review 262

    5 out of 5 stars

    Everyone was very personal, knowledgeable, professional, and kind

    Reviewed on May 07, 2022 | Verified Review

  • Patient Review 263

    4.2 out of 5 stars

    na

    Reviewed on May 07, 2022 | Verified Review

  • Patient Review 264

    5 out of 5 stars

    Very professional

    Reviewed on Apr 30, 2022 | Verified Review

  • Patient Review 265

    5 out of 5 stars

    Everyone was very nice. I really liked Dr Shaw.

    Reviewed on Apr 27, 2022 | Verified Review

  • Patient Review 266

    5 out of 5 stars

    The bedside manner is outstanding! My doctor fully explained all options; rather than just jumping to surgery

    Reviewed on Apr 27, 2022 | Verified Review

  • Patient Review 267

    3.4 out of 5 stars

    While I very much appreciate getting a 2nd opinion my doctor was dismissive of my questions, seemed to make assumptions based on my age, and wrote a report to my pcp which said that he had talked to me about things that were never mentioned during the consultation. Because of these things I can???t trust this person with my care. I have had other happier associations with Lyerly so I would recommend cautiously.

    Reviewed on Apr 27, 2022 | Verified Review

  • Patient Review 268

    5 out of 5 stars

    Friendly and professional doctor and staff. I really like that Dr. Shaw???s first reaction was to recommend something other than surgery.

    Reviewed on Apr 24, 2022 | Verified Review

  • Patient Review 269

    5 out of 5 stars

    Well organized, no waiting, very professional environment and the staff was very pleasant.

    Reviewed on Apr 23, 2022 | Verified Review

  • Patient Review 270

    4.6 out of 5 stars

    Dr. Shaw was excellent. He took the time to explain everything in a way that was very easy to understand. Would highly recommend him to anyone.

    Reviewed on Apr 20, 2022 | Verified Review

  • Patient Review 271

    5 out of 5 stars

    Friendly and professional staff. Dr. Shaw is excellent.

    Reviewed on Apr 16, 2022 | Verified Review

  • Patient Review 272

    5 out of 5 stars

    Friendly staff. Also, I was able to get questions answered to medical questions. And never felt rushed. I appreciate the caring atmosphere as well as the genuine concern my physician offered. Loved my visit. ????

    Reviewed on Apr 16, 2022 | Verified Review

  • Patient Review 273

    5 out of 5 stars

    Excellent service from everyone at Lyerly.

    Reviewed on Apr 14, 2022 | Verified Review

  • Patient Review 274

    5 out of 5 stars

    The staff were very friendly. Dr Shaw took his time to listen to my issues and suggested the best solutions for me. Nurse Erica was so friendly to me. She made me feel very welcome

    Reviewed on Apr 14, 2022 | Verified Review

  • Patient Review 275

    5 out of 5 stars

    They listen to you, explain things very well, and take amazing care of you.

    Reviewed on Apr 13, 2022 | Verified Review

  • Patient Review 276

    5 out of 5 stars

    Very Professional, efficient and courteous.

    Reviewed on Apr 13, 2022 | Verified Review

  • Patient Review 277

    5 out of 5 stars

    front desk staff processed us quickly...we were an hour early due to the ultra cautious instructions for getting there from Amelia Island. The doctor was able to see me almost immediately. Dr Shaw was efficient and clearly had read my record before I met with him. Aside from the usual Baptist campus parking hassles, the visit went very well.

    Reviewed on Apr 13, 2022 | Verified Review

  • Patient Review 278

    5 out of 5 stars

    Professional and considerate, friendly. Provided opportunity to ask questions.

    Reviewed on Apr 13, 2022 | Verified Review

  • Patient Review 279

    5 out of 5 stars

    The staff was very friendly, Dr. Shaw was very pleasant. show me the MRI & explained the surgical procedure, answered all questions. Didn't make me feel like he was rushed to move onto the next patient.

    Reviewed on Apr 10, 2022 | Verified Review

  • Patient Review 280

    5 out of 5 stars

    Fix your format is that 1 on top of a 0 mean 10??

    Reviewed on Apr 10, 2022 | Verified Review

  • Patient Review 281

    4.6 out of 5 stars

    Front desk staff were so friendly. 0nce in a room, it was a short wait for do. I waited at least 45 minutes to get into that room, however

    Reviewed on Apr 09, 2022 | Verified Review

  • Patient Review 282

    5 out of 5 stars

    prompt, pleasant and competent

    Reviewed on Apr 09, 2022 | Verified Review

  • Patient Review 283

    5 out of 5 stars

    Highly recommended.. I have yet to have my scheduled surgery so I can???t really give an opinion

    Reviewed on Apr 09, 2022 | Verified Review

  • Patient Review 284

    5 out of 5 stars

    Enjoyed meeting Dr. Shaw. His staff was really nice and helpful. Will use him again. Pearl Hazlip

    Reviewed on Apr 07, 2022 | Verified Review

  • Patient Review 285

    5 out of 5 stars

    PROMPT & EASY TO WORK WITH -Quick return call by Lyerly rep "Dinah" in response to my 3/30/22 request for a review of my cervical MRI actioned by an appointment on 4/4/22 with Dr. Andrew Shaw within 4 days. When I arrived, as scheduled with no delay Lyerly office staff had me provide insurance info and medical history information. I was then promptly seen by nurse who took my vitals, then seen by Dr. Shaw who spent a solid 25 minutes discussing my condition presented, he walked me through the MRI on video screen. He then laid out his plan of action for neck surgery of c3-4 & c4-5, explained the full procedure, the risks, and the recovery. Dr. Shaw very professional as expected, but his easy to understand detailed explanations and illustrations answered every question I had. He then introduced me to "Erica" to schedule the surgery for 4/20/22. Erica processed Insurance pre-authorization issues with me and pharmacy information and set a post op appointment for 5/5/22. LYERLY HAS MADE DEALING WITH A MAJOR NECK SURGERY AS CALM AND COMFORTABLE A PROCESS AS POSSIBLE. THIS MAKES ME CONFIDENT LYERLY NEUROSURGERY IS BEST CHOICE FOR ME -Stephen Anderson

    Reviewed on Apr 06, 2022 | Verified Review

  • Patient Review 286

    5 out of 5 stars

    Dr Shaw and his staff were very helpful, personable and professional. I would recommend them highly.

    Reviewed on Apr 06, 2022 | Verified Review

  • Patient Review 287

    3.4 out of 5 stars

    Dr Shaw spoke too quickly for a seriously hearing impaired patient with two hearing Aida. He also gave us too technically specific MRI details which we hardly understood and when my wife asked several questions the explanations were just as difficult to understand

    Reviewed on Apr 06, 2022 | Verified Review

  • Patient Review 288

    5 out of 5 stars

    Very professional.. kept complicated info in understandable layman's terms. Dr Shaw is excellent

    Reviewed on Apr 04, 2022 | Verified Review

  • Patient Review 289

    5 out of 5 stars

    Dr. Shaw and the whole staff was amazing. They were patient, kind, professional, and treated me like I was the only patient they had. Dr. Shaw took the time to show me my MRI and break down what was going on with my back in a way that I could understand. Best experience in a doctor's office I've ever had!!

    Reviewed on Apr 03, 2022 | Verified Review

  • Patient Review 290

    5 out of 5 stars

    Kind, compassionate and extremely helpful with any questions you might have.

    Reviewed on Apr 02, 2022 | Verified Review

  • Patient Review 291

    5 out of 5 stars

    People are courteous and friendly

    Reviewed on Apr 02, 2022 | Verified Review

  • Patient Review 292

    5 out of 5 stars

    Seam to be very competent and helpful. Did not mind answering questions. Everyone one was very kind and courteous.

    Reviewed on Mar 31, 2022 | Verified Review

  • Patient Review 293

    5 out of 5 stars

    Courtesy and Professionalism

    Reviewed on Mar 30, 2022 | Verified Review

  • Patient Review 294

    5 out of 5 stars

    I am continually impressed with the professionalism, friendliness and efficiency of everyone associated with Lyerly. This is both the doctors and the entire support staff. I have been seen by 2 separate doctors (and staffs) and everyone is just totally impressive in all respects

    Reviewed on Mar 30, 2022 | Verified Review

  • Patient Review 295

    5 out of 5 stars

    Friendly professional service.

    Reviewed on Mar 28, 2022 | Verified Review

  • Patient Review 296

    1 out of 5 stars

    I did not see the doctor. I was very disappointed with the nurse, she never even asked me to stand up. I am still in pain. She is sending me for another MRI and a pain clinic. I haven???t heard from them. Next time I go to see MRI results I want to see a doctor. I travel over an hour to see the doctor because I was told this group was the best.

    Reviewed on Mar 28, 2022 | Verified Review

  • Patient Review 297

    4.2 out of 5 stars

    I've only been once, can't say anymore.

    Reviewed on Mar 28, 2022 | Verified Review

  • Patient Review 298

    5 out of 5 stars

    No pain after surgery, finally no headache. Feel pretty good.

    Reviewed on Mar 28, 2022 | Verified Review

  • Patient Review 299

    5 out of 5 stars

    Staff and doctor's

    Reviewed on Mar 24, 2022 | Verified Review

  • Patient Review 300

    5 out of 5 stars

    Everyone was very nice and friendly.

    Reviewed on Mar 24, 2022 | Verified Review

  • Patient Review 301

    5 out of 5 stars

    Dr. Shaw showed me my MRI and explained it to me. Pointing out why I was having pain, and how it could be fixed. Ive been in pain 6 years and he finally answered my questions

    Reviewed on Mar 23, 2022 | Verified Review

  • Patient Review 302

    5 out of 5 stars

    All was quite swell Thanks for your service

    Reviewed on Mar 23, 2022 | Verified Review

  • Patient Review 303

    5 out of 5 stars

    Dr. Andrew Shaw and his PA Erica have been very pleasant and helpful in addressing my spinal difficulties.

    Reviewed on Mar 21, 2022 | Verified Review

  • Patient Review 304

    3.4 out of 5 stars

    The Doctor seemed disinterested and expressed that he had no idea why I was there.

    Reviewed on Mar 19, 2022 | Verified Review

  • Patient Review 305

    5 out of 5 stars

    Dr. Shaw was very good To take time to answer all of our questions regarding the stimulator and gave us his honest opinion on the two choices. I know he was busy and had another appointment right after hours but he made sure that he answered our questions because he knew that we wanted to make an educated decision.

    Reviewed on Mar 14, 2022 | Verified Review

  • Patient Review 306

    5 out of 5 stars

    Dr. Shaw called me at home to discuss the pending surgery. Doctors do not make home calls. He gets a 10!

    Reviewed on Mar 12, 2022 | Verified Review

  • Patient Review 307

    5 out of 5 stars

    Friendly and knowledgeable. Very clean

    Reviewed on Mar 12, 2022 | Verified Review

  • Patient Review 308

    5 out of 5 stars

    Friendly

    Reviewed on Mar 12, 2022 | Verified Review

  • Patient Review 309

    5 out of 5 stars

    I like Dr Andrew Shaw and his helpers.

    Reviewed on Mar 12, 2022 | Verified Review

  • Patient Review 310

    4.6 out of 5 stars

    Only spoke with Erica and Dr Shaw. Both very professional

    Reviewed on Mar 10, 2022 | Verified Review

  • Patient Review 311

    5 out of 5 stars

    Very caring, professional and friendly service

    Reviewed on Mar 09, 2022 | Verified Review

  • Patient Review 312

    5 out of 5 stars

    How friendly everyone was and the cleanliness of the facility.

    Reviewed on Mar 09, 2022 | Verified Review

  • Patient Review 313

    5 out of 5 stars

    Very knowledgeable and friendly staff

    Reviewed on Mar 09, 2022 | Verified Review

  • Patient Review 314

    5 out of 5 stars

    I like the fact that the staff is always polite, helpful and pleasant.

    Reviewed on Mar 09, 2022 | Verified Review

  • Patient Review 315

    5 out of 5 stars

    Ladies at reception were all VERY nice and knowledgable. Dr. Shaw was great. A sense of humor, and briefed me on my procedure (SLS) and answered all my questions.

    Reviewed on Mar 05, 2022 | Verified Review

  • Patient Review 316

    5 out of 5 stars

    Straight to the point medical insight. Everyone involved showed interest in resolving my problem.

    Reviewed on Mar 05, 2022 | Verified Review

  • Patient Review 317

    5 out of 5 stars

    Everyone is gracious and professional. They take the time to make sure you have a clear understanding. They do such a great job that I feel positive about the treatment I will be getting.

    Reviewed on Mar 02, 2022 | Verified Review

  • Patient Review 318

    5 out of 5 stars

    Promptness and follow up. Great f do ocyor sbd no edit for X-rays.

    Reviewed on Mar 02, 2022 | Verified Review

  • Patient Review 319

    4.6 out of 5 stars

    There is nothing not to like. Caring doctors and staff.

    Reviewed on Feb 27, 2022 | Verified Review

  • Patient Review 320

    5 out of 5 stars

    Expert care

    Reviewed on Feb 26, 2022 | Verified Review

  • Patient Review 321

    5 out of 5 stars

    Very professional, courteous consultation

    Reviewed on Feb 26, 2022 | Verified Review

  • Patient Review 322

    5 out of 5 stars

    Staff was friendly and helpful. Dr. Shaw did everything right. He was professional, knowledgeable, clearly explained the issues and made sure that I understood my options.

    Reviewed on Feb 26, 2022 | Verified Review

  • Patient Review 323

    4.2 out of 5 stars

    The time is took from when I had called y'all to the time y'all to actually schedule my appointment to meet with DR. Shaw. I also waited a few days to see if y'all would return my call. I had to call back to get a appointment. I left, I think, two messages. But other then that, the service was very professional and the staff and the Doctor were friendly.

    Reviewed on Feb 26, 2022 | Verified Review

  • Patient Review 324

    5 out of 5 stars

    As soon as I walked in I was greeted kindly and promptly. The check in process went well and took no time at all. When I was called back I had a great experience and all my concerns were heard and valued. I am scheduled for surgery soon and I already feel like I am in safe hands.

    Reviewed on Feb 25, 2022 | Verified Review

  • Patient Review 325

    5 out of 5 stars

    Doctor Shaw was compassionate, yet straight to the point of the condition I have.

    Reviewed on Feb 23, 2022 | Verified Review

  • Patient Review 326

    5 out of 5 stars

    Staff that is caring and professional.

    Reviewed on Feb 23, 2022 | Verified Review

  • Patient Review 327

    5 out of 5 stars

    One of the friendliest and efficient offices I've been to. Explained the whole problem showing on MRI exactly what was wrong. Gave me options. I am a returning patient and didn't consider another Dr.

    Reviewed on Feb 22, 2022 | Verified Review

  • Patient Review 328

    5 out of 5 stars

    Very thorough check-in process and No long waiting. Good covid security. All my information and films were available to Dr Shaw at time of the consultation to discuss and review. I was very pleased with his opinion And the referrals he made. Thank you!

    Reviewed on Feb 22, 2022 | Verified Review

  • Patient Review 329

    4.6 out of 5 stars

    The staff

    Reviewed on Feb 20, 2022 | Verified Review

  • Patient Review 330

    5 out of 5 stars

    From the time you walk in and get greeted to the Dr's staff the people are very friendly and professional. They treat you like a friend and take the complete frea of being there in the first place. Dr Shaw was not only patient, but very professional, personal, friendly and Educated. He took his time and didn't treat you like a number but a friend. He explained things on the level you would understand and answered everyone of the questions I had with him without trying to rush us us. I would highly recommend the Lyerly group to anyone that is looking or has to see a Nuerosurgeon. They are the best and top 5 in the State of Florida and I'm so glad to be in his hands with my broke back. Thank you Dr Shaw and team for settling down my nerves and treating me professional!!

    Reviewed on Feb 19, 2022 | Verified Review

  • Patient Review 331

    5 out of 5 stars

    Courtesy and professionalism

    Reviewed on Feb 19, 2022 | Verified Review

  • Patient Review 332

    1 out of 5 stars

    Andrew Shaw MD. I can't explain how he made me to feel. I was never disrespected by anyone . He should not be Doctor, he need to be radiologist.

    Reviewed on Feb 16, 2022 | Verified Review

  • Patient Review 333

    5 out of 5 stars

    Got some answers on my situation with the back pain. Thank you.

    Reviewed on Feb 13, 2022 | Verified Review

  • Patient Review 334

    5 out of 5 stars

    Dr Shaw explained everything in my MRI that I thoroughly understood.

    Reviewed on Feb 11, 2022 | Verified Review

  • Patient Review 335

    5 out of 5 stars

    Dr. Shaw and his nurse Tanetta.

    Reviewed on Feb 11, 2022 | Verified Review

  • Patient Review 336

    5 out of 5 stars

    Everyone is great to work with and very helpful. Thank you Dr Shaw, Heather,and Erica

    Reviewed on Feb 09, 2022 | Verified Review

  • Patient Review 337

    5 out of 5 stars

    Our initial appointment went well. We were scheduled quickly and were seen on appointment day quickly.

    Reviewed on Feb 09, 2022 | Verified Review

  • Patient Review 338

    5 out of 5 stars

    Dr explained everything to me and found some problems I didn't know I had. Set me up on a treatment plan. Friendly and great staff.

    Reviewed on Feb 09, 2022 | Verified Review

  • Patient Review 339

    5 out of 5 stars

    Dr Shaw was very patient explaining the medical procedure

    Reviewed on Feb 09, 2022 | Verified Review

  • Patient Review 340

    4.6 out of 5 stars

    Polite and efficient staff. Worse part is finding your office. Doctor gave me good information and ideas for my care.

    Reviewed on Feb 07, 2022 | Verified Review

  • Patient Review 341

    5 out of 5 stars

    Prompt, professional, friendly service

    Reviewed on Feb 07, 2022 | Verified Review

  • Patient Review 342

    5 out of 5 stars

    Friendly and informative.

    Reviewed on Feb 06, 2022 | Verified Review

  • Patient Review 343

    5 out of 5 stars

    The front desk staff, nurses and doctor were are very friendly, helpful and professional!

    Reviewed on Feb 06, 2022 | Verified Review

  • Patient Review 344

    5 out of 5 stars

    Professional and caring

    Reviewed on Feb 05, 2022 | Verified Review

  • Patient Review 345

    5 out of 5 stars

    Lyerly was very welcoming to a first time patient and I really appreciated Dr. Shaw's honesty!

    Reviewed on Feb 02, 2022 | Verified Review

  • Patient Review 346

    4.6 out of 5 stars

    We arrived on time, and you took us back quickly. All of the nurses were super awesome, and helpful. Dr. Shaw was completely awesome in his assessment and descriptions of What is actually going on. Love that he went slide by slide of MRI, was also super great with description of surgery.

    Reviewed on Feb 02, 2022 | Verified Review

  • Patient Review 347

    5 out of 5 stars

    The Doctors at Lyerly are top notch Neurosurgeons. They are highly qualified, professional, compassionate, and skilled physicians. I've had to have multiple surgeries since 2015, the first three with Dr Petr, and the fourth one with Dr Shaw. I've been completely satisfied with my care given to me each time. I have complete trust in my Surgeon's knowledge, diagnosis, and decision as to the best course of treatment for my care. The Staff are also professional, courteous, and compassionate. Though I've only been seen and treated by Dr Petr and Dr Shaw, other patients, including a couple I know personally, have also had nothing but great things to say about the other Surgeons as well. Anyone needing to be seen and treated by a Neurosurgeon should definitely choose the Lyerly group, and trust them with their care.

    Reviewed on Feb 02, 2022 | Verified Review

  • Patient Review 348

    5 out of 5 stars

    Professional, courtesy. Dr addressed my needs efficiently Good experience

    Reviewed on Feb 01, 2022 | Verified Review

  • Patient Review 349

    5 out of 5 stars

    I was very pleased with the Doctor's assessment of my condition, and the simple way he explained things to me. I also appreciate that things were not as the radiologist had overstated (much more serious), and that I will only need to follow up with some physical therapy. I arrived very early for my appointment prepared to wait, but the staff was able to get me in to see the Doctor almost immediately, which also saved me a couple of additional hours that day. I really appreciated that, as I was able to return to work to complete some needed tasks. All in all, everyone and everything was far above my services expectations. Thank you for that.

    Reviewed on Jan 31, 2022 | Verified Review

  • Patient Review 350

    5 out of 5 stars

    Professional knowledgeable and very polite

    Reviewed on Jan 30, 2022 | Verified Review

  • Patient Review 351

    5 out of 5 stars

    VERY PROFESSIONAL FRIENDLY AND EFFICIENT

    Reviewed on Jan 30, 2022 | Verified Review

  • Patient Review 352

    4.2 out of 5 stars

    We waited 30 mins for the doctor to come in the room. My mom???s portable concentrator luckily had enough charge. Something to consider!!

    Reviewed on Jan 29, 2022 | Verified Review

  • Patient Review 353

    1 out of 5 stars

    From the moment I walked in to be checked in, it was simply ???I need your license and insurance card.??? Then when I spoke to Dr. Shaw, he spoke so fast that I felt he was trying to hurry me out of the office to meet with the next person. When I was trying to give my history, it felt that it didn???t really matter because he already decided what was wrong with me and didn???t care what else I had to say. After everything was done, I didn???t get any paperwork to explain what was discussed, what my scans showed, etc., so I just have my memory of a rushed conversation and confusion as to when my next appointment will be. It was not a good experience at all.

    Reviewed on Jan 29, 2022 | Verified Review

  • Patient Review 354

    3 out of 5 stars

    Well, I waited month to see a neurologist but left with no clear understanding of my back problem. I was only informed about what it wasnt...but not what was causing the pain. The words " Youre back is not that bad" conflict with what I've been told over the last few months. A five minute conversation that relegates the mri to simply eggargerateed doesnt exactly give me confidence in the diagnosis...particular when my current physician told me yesterday that I probably would never walk upright again due to stenosis and arthritis. I'm not looking for surgery necessarilly. I'm looking for options. The clinic I was referred to for an emg never called. It sounds like everyone is too busy. I unxerstand that completely. What can you do to fix this? Tell me what is causing the pain and how I can help myself to move beyond this condition. Surely, losing weight isn't my only option though I agree that will help. Thats why I have lost 50 pounds. "Lose 50 more" (and call me in the morning) isn't exactly helpful. What exercises can I perform when I cant even stand for 3 minutes without a walker? I received nothing more than an anatomy lesson (which was helpful) and a limited undertanding of how to proceed. I'm not complaining...This is entirely an FYI for future reference...You asked. I normally despise taking surveys!

    Reviewed on Jan 28, 2022 | Verified Review

  • Patient Review 355

    5 out of 5 stars

    Very helpful

    Reviewed on Jan 26, 2022 | Verified Review

  • Patient Review 356

    5 out of 5 stars

    Doctor was very helpful and I was impressed with his medical knowledge and advice given.

    Reviewed on Jan 26, 2022 | Verified Review

  • Patient Review 357

    5 out of 5 stars

    excellent discussion with dr, gave all scenerios and possibe outcomes

    Reviewed on Jan 26, 2022 | Verified Review

  • Patient Review 358

    5 out of 5 stars

    Everyone was so caring and professional!

    Reviewed on Jan 25, 2022 | Verified Review

  • Patient Review 359

    5 out of 5 stars

    Caring personnel and doctors.

    Reviewed on Jan 23, 2022 | Verified Review

  • Patient Review 360

    4.6 out of 5 stars

    They were courteous and seeing my husband even though we came at the wrong time.

    Reviewed on Jan 23, 2022 | Verified Review

  • Patient Review 361

    5 out of 5 stars

    The people

    Reviewed on Jan 22, 2022 | Verified Review

  • Patient Review 362

    5 out of 5 stars

    They listen without rushing you through the appointment. They will be referring me for therapy. I appreciated them going over my images. Thank You

    Reviewed on Jan 22, 2022 | Verified Review

  • Patient Review 363

    5 out of 5 stars

    Staff is so nice Especially during a difficult time in your life. Hospital and doctors office is very clean and matter.

    Reviewed on Jan 22, 2022 | Verified Review

  • Patient Review 364

    5 out of 5 stars

    The office staff was wonderful and in particular, Erica Jones, really on top of her game!! Dr Shaw was great in that he took the time to not only answer my questions but also review the imaging... so happy to have been fortunate to have them on my "team"!

    Reviewed on Jan 21, 2022 | Verified Review

  • Patient Review 365

    5 out of 5 stars

    I waited just 5 minutes. Then I was brought into an exam room. Then maybe 5 minutes later I was taking to the dr. And while I was waiting for the dr the PA took my vitals.

    Reviewed on Jan 18, 2022 | Verified Review

  • Patient Review 366

    1.8 out of 5 stars

    Did not refer to doc on referral and booked with a doc we never wanted to see. Now trying to change but doubtful it will happen and my husband suffers because of doc/office politics.

    Reviewed on Jan 18, 2022 | Verified Review

  • Patient Review 367

    5 out of 5 stars

    Everything!!!!!! From getting off the elevator to getting back on.

    Reviewed on Jan 15, 2022 | Verified Review

  • Patient Review 368

    5 out of 5 stars

    They got me a appt very quickly an the. dr set down an explained everything so we could understand what the problem was. An what the options were to repair it

    Reviewed on Jan 15, 2022 | Verified Review

  • Patient Review 369

    5 out of 5 stars

    Very prompt with all correspondence. Dr. is very knowledgeable and answers all questions. He explained the surgical procedure I will be having in layman???s terms.

    Reviewed on Jan 14, 2022 | Verified Review

  • Patient Review 370

    5 out of 5 stars

    Everything except having to conduct a 74 mile round trip and try to navigate downtown streets and the totally mystified campus. Tried to check in as direct and told to sit over there. 30 minutes later my wife returned to said check in desk and was told we needed to see the woman in the office right next to where we we sitting. When asked if this person is who we ere to check in she was flustered and provided that two people were seated where we were seated and left and she didn???t know we were to see her.

    Reviewed on Jan 12, 2022 | Verified Review

  • Patient Review 371

    5 out of 5 stars

    Dr. Shaw was very attentive and answered all questions from patient. He also reviewed and explained(showed) recent MRI results to patient during office visit. The staff was very supportive. Erica(MA) did a great job explaining recommendations(next steps) for patient.

    Reviewed on Jan 08, 2022 | Verified Review

  • Patient Review 372

    5 out of 5 stars

    Competent

    Reviewed on Jan 08, 2022 | Verified Review

  • Patient Review 373

    5 out of 5 stars

    Dr Shaw was down to earth and really took his time explain my neck.

    Reviewed on Jan 07, 2022 | Verified Review

  • Patient Review 374

    5 out of 5 stars

    Very professional by Dr Andrew Shaw, Erica and the entire staff. Dr Shaw was clear and concise in his exam, plus explaining the review of the MRI disc with me for the cause of my pain and discomfort which has temporarily subsided for now. Dr Shaw's referral for physical therapy, continued usage of hot & cold wraps, and. a plan if the pain and discomfort should return and increase with a course of action to contact you for assistance and guidance. I am highly pleased with my first appointment with the Lyerly Neurosurgery group and Dr Shaw. Thank You RS - Jan 08, 2022

    Reviewed on Jan 07, 2022 | Verified Review

  • Patient Review 375

    5 out of 5 stars

    Everyone was so nice and helpful

    Reviewed on Jan 06, 2022 | Verified Review

  • Patient Review 376

    5 out of 5 stars

    Friendliness and quality services. Organizational skills are strong. Very thorough Thanks

    Reviewed on Jan 05, 2022 | Verified Review

  • Patient Review 377

    5 out of 5 stars

    The office runs smoothly and efficiently

    Reviewed on Jan 04, 2022 | Verified Review

  • Patient Review 378

    5 out of 5 stars

    Very smooth , everyone was very kind .

    Reviewed on Jan 04, 2022 | Verified Review

  • Patient Review 379

    5 out of 5 stars

    I was treated by so many kind people on your staff. Everyone came in an introduced themselves to me before my surgery and told me the role they would be playing in the operating room. Everyone was so kind! My surgical experience was the BEST!

    Reviewed on Dec 24, 2021 | Verified Review

  • Patient Review 380

    5 out of 5 stars

    Dr Shaw and Heather were amazing during my surgery and stay in the hospital

    Reviewed on Dec 24, 2021 | Verified Review

  • Patient Review 381

    5 out of 5 stars

    Beautiful office, professional and friendly staff!!

    Reviewed on Dec 24, 2021 | Verified Review

  • Patient Review 382

    5 out of 5 stars

    Very efficient

    Reviewed on Dec 21, 2021 | Verified Review

  • Patient Review 383

    5 out of 5 stars

    Knpwledgable, professional, excellent outcomes.

    Reviewed on Dec 18, 2021 | Verified Review

  • Patient Review 384

    5 out of 5 stars

    having a up to date facility with every thing that is needed

    Reviewed on Dec 17, 2021 | Verified Review

  • Patient Review 385

    5 out of 5 stars

    Friendly Staff, first visit with Dr. Shaw.

    Reviewed on Dec 17, 2021 | Verified Review

  • Patient Review 386

    5 out of 5 stars

    Dr Shaw is awesome, I came in with tremendous pain that I???d been suffering with for 3 months from a synovial cyst. He reviewed MRI imaging in detail and worked my surgery in within a week. When I awoke from surgery it was immediate relief. I???m so thankful I chose him for my surgeon and would recommend him above all others. Thank You Dr Shaw and Thank You to Erica his scheduler for making it happen at a very busy time.

    Reviewed on Dec 16, 2021 | Verified Review

  • Patient Review 387

    5 out of 5 stars

    Everyone was friendly and helpful. I was in and out quickly from my appointment. I was impressed with Dr. Shaw???s knowledge and explanation of my MRI results. He seemed to be keen in his observations.

    Reviewed on Dec 11, 2021 | Verified Review

  • Patient Review 388

    5 out of 5 stars

    The doctors were extremely professional, thorough and caring. I only had 1 issue with 1 nurse.

    Reviewed on Nov 28, 2021 | Verified Review

  • Patient Review 389

    5 out of 5 stars

    The entire staff was extremely accommodating. I arrived 45 minutes late and was not turned around due to my tardiness.

    Reviewed on Nov 27, 2021 | Verified Review

  • Patient Review 390

    5 out of 5 stars

    Great physicians. Dr Cannestra & Dean together. This time I???m seeing Dr. Shaw who also sees comes with high compliments.

    Reviewed on Nov 22, 2021 | Verified Review

  • Patient Review 391

    5 out of 5 stars

    Everyone at this practice is very professional, and cares about you.

    Reviewed on Nov 21, 2021 | Verified Review

  • Patient Review 392

    3.8 out of 5 stars

    Answer the phone. Cut down on hold time. Every call was over a 30 min hold

    Reviewed on Nov 19, 2021 | Verified Review

  • Patient Review 393

    5 out of 5 stars

    Dr Shaw being my doctor, the cleanliness of the hospital and the excellent medical people. I was treated as if I was special. The hospital is run perfectly even with all the construction. My only problem is that it needs more signage as a person can get lost. The two ladies at the entry just pointed to us where to go. We walked until we were in day care and found out we had not stopped at the desk that said cardiology. That was the problem it should say something else if you are there for back surgery. A generic check in sign would be better.

    Reviewed on Nov 19, 2021 | Verified Review

  • Patient Review 394

    5 out of 5 stars

    Very nice , they were on time

    Reviewed on Nov 19, 2021 | Verified Review

  • Patient Review 395

    5 out of 5 stars

    Dr Shaw was very informative and explained the process very well.

    Reviewed on Nov 18, 2021 | Verified Review

  • Patient Review 396

    5 out of 5 stars

    Definitely the best experience, after interacting with the office staff and Dr. Shaw. I could say that they work as a team and make it easy for the patient. Dr. Shaw took the time to explain everything that is involve on the procedure, answer all my questions and best of all listen to all my concerns.

    Reviewed on Nov 17, 2021 | Verified Review

  • Patient Review 397

    5 out of 5 stars

    Dr Shaw had done his homework, he listened attentively to our story, he weighed my medical information and treatments I'd been using against my age and came up with a reasonable solution. He acted like he had all the time in the world! I left his appointment feeling relieved with my situation. The staff members were professional, and friendly. Overall, your services were the best!

    Reviewed on Nov 16, 2021 | Verified Review

  • Patient Review 398

    5 out of 5 stars

    Friendly. Prompt, just a great experience. Dr. Shaw is great!

    Reviewed on Nov 16, 2021 | Verified Review

  • Patient Review 399

    5 out of 5 stars

    I like Dr. Andrew Shaw and his very high skill level. He???s also a nice guy. Most of the nurses and CNA???s and the physical therapist were great.

    Reviewed on Nov 14, 2021 | Verified Review

  • Patient Review 400

    5 out of 5 stars

    Dr. Shaw was great! The support staff are very helpful!

    Reviewed on Nov 13, 2021 | Verified Review

  • Patient Review 401

    5 out of 5 stars

    Good doctor

    Reviewed on Nov 12, 2021 | Verified Review

  • Patient Review 402

    5 out of 5 stars

    Dr Shaw and his team are awesome. Knowlegeable, kind and wel trained. Good Job

    Reviewed on Nov 11, 2021 | Verified Review

  • Patient Review 403

    5 out of 5 stars

    Professionalism and explanation of my concerns and SHOWING Problem areas on my MRI

    Reviewed on Nov 10, 2021 | Verified Review

  • Patient Review 404

    5 out of 5 stars

    The professionalism and friendliness of the staff. I especially liked the efficient way in which Erica Jones handled my appointment. Dr. Shaw explained everything in extreme detail. He made me feel comfortable with my decision to move forward with surgery.

    Reviewed on Nov 08, 2021 | Verified Review

  • Patient Review 405

    5 out of 5 stars

    Everyone very polite. Seen promptly by physician.

    Reviewed on Nov 06, 2021 | Verified Review

  • Patient Review 406

    1 out of 5 stars

    Am totally disappointed and dissatisfied with Dr. Shaw

    Reviewed on Nov 06, 2021 | Verified Review

  • Patient Review 407

    5 out of 5 stars

    Fast efficient

    Reviewed on Nov 06, 2021 | Verified Review

  • Patient Review 408

    1 out of 5 stars

    I was told to arrive at 10:20 for an 11 am appointment. I was not called back until 11:45. Why should I arrive 40 minutes prior to my appointment when I won???t be seen for an additional 30 minutes? While I appreciate Dr Shaw???s honestly in that he could not help me and appeared knowledgeable, I did not appreciate when he gave a nervous laugh while telling me. I realize that it was a nervous reaction, it did come across as indifferent and insensitive to the pain I am experiencing.

    Reviewed on Nov 05, 2021 | Verified Review

  • Patient Review 409

    5 out of 5 stars

    Very kind courteous people. The doctor made me feel comfortable and explained everything to where I could understand.

    Reviewed on Nov 04, 2021 | Verified Review

  • Patient Review 410

    5 out of 5 stars

    The professionalism -the expertise -the friendliness of qualified staff???and more important is successful surgery performed by Dr. Andrew Shaw

    Reviewed on Nov 04, 2021 | Verified Review

  • Patient Review 411

    5 out of 5 stars

    Friendly and professional

    Reviewed on Nov 03, 2021 | Verified Review

  • Patient Review 412

    5 out of 5 stars

    Dr. very honest about not needing surgery

    Reviewed on Oct 31, 2021 | Verified Review

  • Patient Review 413

    5 out of 5 stars

    Your team wast most freindly and helpful thank you

    Reviewed on Oct 31, 2021 | Verified Review

  • Patient Review 414

    5 out of 5 stars

    I believe that they are all good hearted people who know what they are doing from checking in to checking out. Very friendly staff and willing to work with you.

    Reviewed on Oct 30, 2021 | Verified Review

  • Patient Review 415

    4.6 out of 5 stars

    Very nice staff. Minimal time waiting to see Dr.

    Reviewed on Oct 30, 2021 | Verified Review

  • Patient Review 416

    5 out of 5 stars

    Everyone was great!

    Reviewed on Oct 30, 2021 | Verified Review

  • Patient Review 417

    5 out of 5 stars

    Knowledgeable, friendly, clean facility, helpful

    Reviewed on Oct 30, 2021 | Verified Review

  • Patient Review 418

    5 out of 5 stars

    All the staff were very friendly and helpful. The doctor explained the procedure very clearly. I felt more confident about going ahead with the procedure.

    Reviewed on Oct 29, 2021 | Verified Review

  • Patient Review 419

    2.6 out of 5 stars

    Doctor Shaw talk to me in terms it was not familiar with I had to ask you to repeat things multiple times it's a lot of information to take in when you're not used to it And unfortunately I felt like he kind of talked down to me although I'm sure that was not his intention having to ask him to repeat things multiple times without little uncomfortable it is what it is the best part of the whole session was that I said I did not need to have surgery which I was happy to hear although I was had no intentions of having surgery it heard great things about the liar league group it would just probably be better to meet with a doctor who has more experience

    Reviewed on Oct 29, 2021 | Verified Review

  • Patient Review 420

    5 out of 5 stars

    I felt very comfortable with Dr. Shaw and my husband & I felt he was very thorough.

    Reviewed on Oct 28, 2021 | Verified Review

  • Patient Review 421

    5 out of 5 stars

    DR. Shaw was great xplained problems in spine. Set up appts. for injections. Made my wife and I very comfortable and set up a plan for me. Tom Connors

    Reviewed on Oct 27, 2021 | Verified Review

  • Patient Review 422

    3 out of 5 stars

    All options, non surgical, minimally invasive, and more radical surgery need to be presented and explained to patient so that an informed decision can be made. Following up by PA should be more than cursory and patient???s concerns should be effectively addressed.

    Reviewed on Oct 27, 2021 | Verified Review

  • Patient Review 423

    5 out of 5 stars

    The staff was great, very attentive and detailed

    Reviewed on Oct 24, 2021 | Verified Review

  • Patient Review 424

    5 out of 5 stars

    Professional, friendly- walked. E thru entire procedure ahead of time. Successful outcome!

    Reviewed on Oct 24, 2021 | Verified Review

  • Patient Review 425

    5 out of 5 stars

    Everything

    Reviewed on Oct 23, 2021 | Verified Review

  • Patient Review 426

    5 out of 5 stars

    I was never given the results of the MRI i had. would you folks please send my copy...Steve Courtin @ 138 Osprey landing lane, St. Auigustine, FL 32095........Phone # 302-545-7982-E-mail SteveCourtin@ yahoo,com I paid for it!

    Reviewed on Oct 23, 2021 | Verified Review

  • Patient Review 427

    5 out of 5 stars

    Everyone was very nice and courteous

    Reviewed on Oct 23, 2021 | Verified Review

  • Patient Review 428

    5 out of 5 stars

    Staff is great. Dr was awesome. Very efficient.

    Reviewed on Oct 22, 2021 | Verified Review

  • Patient Review 429

    5 out of 5 stars

    Excellent staff Dr. Shaw was so kind and attentive. He really took time and provided an excellent patient experience.

    Reviewed on Oct 22, 2021 | Verified Review

  • Patient Review 430

    4.6 out of 5 stars

    Very professional. However, I wasn???t happy that the doctor I saw requisitioned an X-ray done after my exam at the hospital imaging center where there were at least 25 people waiting ahead of me. I waited for over an hour and there were at least 20 people still ahead of me. I had other things to do that day and had to leave without getting the X-ray. I???m guessing I would have been waiting there for another 2 or 3 hours if not longer. I could have gotten the X-ray done at my primary care doctor???s office with little to no waiting.

    Reviewed on Oct 15, 2021 | Verified Review

  • Patient Review 431

    4.6 out of 5 stars

    All that you said and done , was great, recover was great..no problems.Thanks for all you and your helpers..done was outstanding...

    Reviewed on Oct 15, 2021 | Verified Review

  • Patient Review 432

    5 out of 5 stars

    Everyone, from staff to doctor, was kind, helpful, and made sure we understood the process. Our wait time was reasonable and the doctor was super great in going over the MRI and explaining treatment options.

    Reviewed on Oct 14, 2021 | Verified Review

  • Patient Review 433

    5 out of 5 stars

    Staff was very friendly and comforting during an uneasy time in your life.

    Reviewed on Oct 14, 2021 | Verified Review

  • Patient Review 434

    5 out of 5 stars

    All staff were efficient and professional. The doctor was friendly and answered all of my questions. Overall, a great place to go.

    Reviewed on Oct 13, 2021 | Verified Review

  • Patient Review 435

    5 out of 5 stars

    Depth of doctors in the service

    Reviewed on Oct 12, 2021 | Verified Review

  • Patient Review 436

    4.6 out of 5 stars

    Clean environment nice staffing

    Reviewed on Oct 12, 2021 | Verified Review

  • Patient Review 437

    5 out of 5 stars

    Everything

    Reviewed on Oct 12, 2021 | Verified Review

  • Patient Review 438

    5 out of 5 stars

    It was easy to get an appointment, everyone was polite and professional

    Reviewed on Oct 12, 2021 | Verified Review

  • Patient Review 439

    5 out of 5 stars

    Friendly staff. Doctor takes time to listen to you..

    Reviewed on Oct 11, 2021 | Verified Review

  • Patient Review 440

    5 out of 5 stars

    Dr. and staff were direct, professional, kind, friendly, and completely understood my condition and explained very well, mostly in terms I understood. What I didn???t understand, they tok t8me to ensure I understood

    Reviewed on Oct 09, 2021 | Verified Review

  • Patient Review 441

    5 out of 5 stars

    The Intake and Front Desk staff are top notch. I wish you would let us know that there is a shuttle from the garage. I was almost unable to walk by the time I reached your floor. Also, until construction is completed, is there a wheelchair option to your floor? I am not sure I could revisit your floor as I come by myself and the walk from the entrance is brutal. Not that anyone will tell him, but Dr. Shaw speaks so quickly I had trouble following him. Content was super; presentation hard.

    Reviewed on Oct 09, 2021 | Verified Review

  • Patient Review 442

    3 out of 5 stars

    Difficult to reach staff on the phone. The physician I was referred to only does Zoom calls, so I was referred to another physician since I wanted to actually see the doctor in-person. Once it was time for my appointment, they switched physicians on me again without notifying me after I already agreed to see a particular physician. That being said, the physician that saw me did a very quick and not very thorough neuro check on me sitting in a chair and basically told me there was nothing much he can do. He also appeared rushed and spoke very fast. I actually came to him for a second opinion, and he referred me back to my own neurologist. Wasted long trip and wasted my time. To add insult to injury, another patient picked up my x-rays off of someone???s desk and left with them, and my husband and I had to wait for the patient to return them back to the office. Just not a good experience.

    Reviewed on Oct 08, 2021 | Verified Review

  • Patient Review 443

    5 out of 5 stars

    Pleased with my visit with Dr. Shaw. Will continue conservative treatments until surgery is needed.

    Reviewed on Oct 08, 2021 | Verified Review

  • Patient Review 444

    3 out of 5 stars

    Still in pain. Mri not yet scheduled. No movement.

    Reviewed on Oct 07, 2021 | Verified Review

  • Patient Review 445

    5 out of 5 stars

    Thank you for all being so kind and making this a great experience. When I learned that I needed a root canal, I became concerned. I came in with a painful tooth and I never felt any pain or discomfort during the procedure. Thank you very much, Byron

    Reviewed on Oct 06, 2021 | Verified Review

  • Patient Review 446

    5 out of 5 stars

    The friendly reception and professional service

    Reviewed on Oct 06, 2021 | Verified Review

  • Patient Review 447

    5 out of 5 stars

    good job so far

    Reviewed on Oct 05, 2021 | Verified Review

  • Patient Review 448

    5 out of 5 stars

    You keep the patient informed

    Reviewed on Oct 05, 2021 | Verified Review

  • Patient Review 449

    5 out of 5 stars

    Timely, friendly, efficient, willing to take the time to explain things.

    Reviewed on Oct 05, 2021 | Verified Review

  • Patient Review 450

    5 out of 5 stars

    Dr Shaw explained my mri to me very well, along with my options. Physical therapy and steroid injections are my choices at this time. The office staff were very professional and friendly.

    Reviewed on Oct 02, 2021 | Verified Review

  • Patient Review 451

    5 out of 5 stars

    Friendly environment thru out. Dr Shaw was very nice,explaining my MRI results so I understood them. Most importantly He's a man of faith

    Reviewed on Sep 30, 2021 | Verified Review

  • Patient Review 452

    5 out of 5 stars

    The staff and doctors are very nice and also checking in was very fast

    Reviewed on Sep 29, 2021 | Verified Review

  • Patient Review 453

    5 out of 5 stars

    Very personable and knowledgeable of my reasons for visiting Lyerly.

    Reviewed on Sep 29, 2021 | Verified Review

  • Patient Review 454

    5 out of 5 stars

    Dr A. Shaw is very patient and very help full he under stands the problen and work with you.

    Reviewed on Sep 28, 2021 | Verified Review

  • Patient Review 455

    5 out of 5 stars

    Doctors who listen like Dr Shaw.

    Reviewed on Sep 28, 2021 | Verified Review

  • Patient Review 456

    2.2 out of 5 stars

    The appointment was sterile and the physician spoke so fast that it was impossible to take it all in. It appeared as though he was late for another appointment and had to rush. as he was giving instructions on he wanted me to do moving legs arms knees feet etc. I had a hard time responding to his request before he moved on to the next test. The most impersonal sterile experience ever.

    Reviewed on Sep 24, 2021 | Verified Review

  • Patient Review 457

    5 out of 5 stars

    Knows their business

    Reviewed on Sep 24, 2021 | Verified Review

  • Patient Review 458

    5 out of 5 stars

    Everyone is very professional.

    Reviewed on Sep 24, 2021 | Verified Review

  • Patient Review 459

    1 out of 5 stars

    No records or mri???s we prepared or received. Yet my appt was never changed. Totally unprepared dr talking to me.

    Reviewed on Sep 24, 2021 | Verified Review

  • Patient Review 460

    5 out of 5 stars

    The dedication attention and caring I received was class A. They understood my situation and made sure I was comfortable.

    Reviewed on Sep 23, 2021 | Verified Review

  • Patient Review 461

    3.8 out of 5 stars

    Still waiting on my information to be forwarded to my doctor.

    Reviewed on Sep 22, 2021 | Verified Review

  • Patient Review 462

    2.2 out of 5 stars

    I leave messages that take days or longer to hear back. I've spent over a half hour in the room waiting on the doctor. Everyone seems competent and good at what they do, it just seems they're too busy for me

    Reviewed on Sep 21, 2021 | Verified Review

  • Patient Review 463

    3.8 out of 5 stars

    The service is great and you're very fast. I wish you would have given instructions on how to find your office. It was very confusing and took me 25 min to find you.

    Reviewed on Sep 20, 2021 | Verified Review

  • Patient Review 464

    5 out of 5 stars

    Everyone was great. Dr Shaw took his time to explain what he was going to do. He listened to all my questions and concerns. The surgery took a bit longer than expected due to extra precautions. The follow up in the hospital room was also great. He took the time to explain what he did and what to expect. The staff is very caring and took the time as well to answer any questions or concerns I had.

    Reviewed on Sep 18, 2021 | Verified Review

  • Patient Review 465

    5 out of 5 stars

    Very friendly, love the Nurse wish I could remember her name went out of her way to make me feel relaxed

    Reviewed on Sep 18, 2021 | Verified Review

  • Patient Review 466

    5 out of 5 stars

    Very professional

    Reviewed on Sep 18, 2021 | Verified Review

  • Patient Review 467

    5 out of 5 stars

    Friendly helpful staff

    Reviewed on Sep 17, 2021 | Verified Review

  • Patient Review 468

    5 out of 5 stars

    All of the staff were wonderful. Dr. Shaw is amazing and explained everything in great detail. He sent me for X-ray???s and actually called with the results the same day. I was not aware neurologist did that. Incredibly impressed with this physician. Very lucky I got to see him.

    Reviewed on Sep 17, 2021 | Verified Review

  • Patient Review 469

    5 out of 5 stars

    I have had many painful procedures done on my back with little to no relief with Jax Spine & Pain Center in St. Augustine. I pray that surgery done by Dr. Shaw will be successful.

    Reviewed on Sep 15, 2021 | Verified Review

  • Patient Review 470

    5 out of 5 stars

    Everyone was very professional and polite. I felt like I was in great hands from the beginning to the present.

    Reviewed on Sep 14, 2021 | Verified Review

  • Patient Review 471

    5 out of 5 stars

    The Lyerly team is simply the best! Best skills, best care, best results.

    Reviewed on Sep 11, 2021 | Verified Review

  • Patient Review 472

    5 out of 5 stars

    Knowledgeable thoughtful caring

    Reviewed on Sep 10, 2021 | Verified Review

  • Patient Review 473

    4.6 out of 5 stars

    The check in process is lengthy. Would prefer an option to complete the very detailed questions in advance of the visit. There are some glitches in the tablet. The process for scrolling down to the bottom of a page is unclear. The page where you are to circle where pain is located is glitchy. Numbers rather than circling would be easier. Do you want pain and tingling scored the same? Right now they are not separated. Do not write my suggestions off as an older person that is not tech savvy. Just the opposite. I design computer systems and I am knowledgeable about usability. I would rate your system a 6 out of 10 on usability. That is significant because if the information entered is actually read, it is incorrect.

    Reviewed on Sep 10, 2021 | Verified Review

  • Patient Review 474

    5 out of 5 stars

    Everyone was friendly and polite. Dr. Shaw took his time and explain what the MRI showed, explained the next procedure and when he examined me explain everything fully in laymen's term. His nurse made the appointments and explain the procedures that I had to take. Most of all she ordered a wheel chair for me to go back downstairs as I was in so much pain, I could hardly walk. My wait was only 5 minutes before being called into the office. Great!

    Reviewed on Sep 07, 2021 | Verified Review

  • Patient Review 475

    4.6 out of 5 stars

    The doctor was very attentive

    Reviewed on Sep 07, 2021 | Verified Review

  • Patient Review 476

    5 out of 5 stars

    Patient staff and pleasant physicians

    Reviewed on Sep 06, 2021 | Verified Review

  • Patient Review 477

    5 out of 5 stars

    Very friendly and on time. Thank You

    Reviewed on Sep 05, 2021 | Verified Review

  • Patient Review 478

    5 out of 5 stars

    Very clean very polite they care about the patients I feel very confident in their skills

    Reviewed on Sep 04, 2021 | Verified Review

  • Patient Review 479

    5 out of 5 stars

    Very Professional and courteous! Highly recommend!

    Reviewed on Sep 03, 2021 | Verified Review

  • Patient Review 480

    5 out of 5 stars

    Fast

    Reviewed on Sep 01, 2021 | Verified Review

  • Patient Review 481

    5 out of 5 stars

    I believe this practice is one of the best in the State. Fairly easy to get an appointment. Staff courteous and very helpful.

    Reviewed on Sep 01, 2021 | Verified Review

  • Patient Review 482

    4.6 out of 5 stars

    Staff and professionals are great. Due to COVID protocols it's difficult to walk to the office if you have mobility issues. Fortunately, the hospital does provide wheel chair transportation services to accommodate which I highly recommend!

    Reviewed on Aug 30, 2021 | Verified Review

  • Patient Review 483

    5 out of 5 stars

    I'm still learning the electronic system (for instance my virttual appointment is not showing in account online and I'm not sure where to see that), but everyone we met in person was very nice , professional and loving

    Reviewed on Aug 28, 2021 | Verified Review

  • Patient Review 484

    4.6 out of 5 stars

    Very helpful, efficient knowledgeable

    Reviewed on Aug 28, 2021 | Verified Review

  • Patient Review 485

    5 out of 5 stars

    Excellent care

    Reviewed on Aug 27, 2021 | Verified Review

  • Patient Review 486

    5 out of 5 stars

    Friendly staff, timely, clean office, liked the provider

    Reviewed on Aug 27, 2021 | Verified Review

  • Patient Review 487

    5 out of 5 stars

    Friendly staff, very efficient service, comfortable office environment. Dr. Shaw was very informative and helpful. I was very pleased with my visit and treatment!

    Reviewed on Aug 25, 2021 | Verified Review

  • Patient Review 488

    5 out of 5 stars

    expedience, Clear explaination

    Reviewed on Aug 25, 2021 | Verified Review

  • Patient Review 489

    5 out of 5 stars

    I have been able to speak directly to personnel, and schedule appointments promptly.

    Reviewed on Aug 24, 2021 | Verified Review

  • Patient Review 490

    5 out of 5 stars

    Dr.Shaw right to the point and explains everything. Answers every questions. You can see and hear the confidence he has and that is how a great doctor should be. No esatation. Also Erica is fantastic. Friendly and always doing what she can to resolve any problems. Would recommend to anyone.

    Reviewed on Aug 24, 2021 | Verified Review

  • Patient Review 491

    4.6 out of 5 stars

    Efficient and to the point.

    Reviewed on Aug 24, 2021 | Verified Review

  • Patient Review 492

    4.2 out of 5 stars

    Improve communication I had called to her three times and left a message requesting a return call by the office assistant or the doctor which I never got the call

    Reviewed on Aug 23, 2021 | Verified Review

  • Patient Review 493

    5 out of 5 stars

    Organized professional trusting

    Reviewed on Aug 21, 2021 | Verified Review

  • Patient Review 494

    5 out of 5 stars

    Dr Andrew Shaw and Nurse Erica Jones are very impressive, astute, engaging, and helpful.

    Reviewed on Aug 20, 2021 | Verified Review

  • Patient Review 495

    4.6 out of 5 stars

    Excellent customer service Go extra mile to help Knowledgeable

    Reviewed on Aug 20, 2021 | Verified Review

  • Patient Review 496

    5 out of 5 stars

    Easy to communicate with Dr and staff. They are very responsive to your issues.

    Reviewed on Aug 18, 2021 | Verified Review

  • Patient Review 497

    5 out of 5 stars

    Very friendly, and helpful people!

    Reviewed on Aug 18, 2021 | Verified Review

  • Patient Review 498

    5 out of 5 stars

    Professional, Efficient, Quick, Courteous and very Relatable~

    Reviewed on Aug 17, 2021 | Verified Review

  • Patient Review 499

    3.4 out of 5 stars

    Surgeon walked into room and asked what he could. Do for me??? What could he do for me? I came for a burger and Ice Tea. What an attidude

    Reviewed on Aug 17, 2021 | Verified Review

  • Patient Review 500

    5 out of 5 stars

    Dr Shaw is a very good doctor taking all aspects into consideration when deciding future treatment.

    Reviewed on Aug 17, 2021 | Verified Review

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