Patient Reviews
All 121 reviews have been submitted by patients after seeing the provider. Actual comments are displayed while preserving patient confidentiality.
SORT BY
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Patient Review 1
5 out of 5 stars
Dr. Erica Mayland is a luminary in the field. She is a genius and cares about her patients. Her staff make you feel comfortable and are exceptionally well trained.
Reviewed on Jun 30, 2023 | Verified Review
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Patient Review 2
5 out of 5 stars
My medical team
Reviewed on Jun 30, 2023 | Verified Review
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Patient Review 3
5 out of 5 stars
They saved my life!! And the follow up has been fantastic. They are excellent & have great bedside manner
Reviewed on Jun 29, 2023 | Verified Review
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Patient Review 4
5 out of 5 stars
Everyone was so nice. All my concerns were addressed.
Reviewed on Jun 29, 2023 | Verified Review
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Patient Review 5
5 out of 5 stars
Wonderful Dr. (Mayland) and super staff!! You won???t find better anywhere!!
Reviewed on Jun 27, 2023 | Verified Review
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Patient Review 6
5 out of 5 stars
Very happy will the outcome of my treatment. SO happy they are here in my hometown.
Reviewed on Jun 24, 2023 | Verified Review
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Patient Review 7
5 out of 5 stars
Staff is friendly and efficient. The doctor takes the time to call personally with test results. I always feel as if the doctor has plenty of time for my questions and concerns.
Reviewed on Jun 23, 2023 | Verified Review
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Patient Review 8
5 out of 5 stars
Dr. Mayland and all nurses
Reviewed on Jun 23, 2023 | Verified Review
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Patient Review 9
5 out of 5 stars
They took the time to listen.
Reviewed on Jun 23, 2023 | Verified Review
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Patient Review 10
5 out of 5 stars
Staff is very inviting, caring and professional. I love Dr. Mayland!!
Reviewed on Jun 22, 2023 | Verified Review
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Patient Review 11
5 out of 5 stars
Great, prompt and professional
Reviewed on Jun 22, 2023 | Verified Review
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Patient Review 12
5 out of 5 stars
All
Reviewed on Jun 22, 2023 | Verified Review
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Patient Review 13
5 out of 5 stars
I love Baptist Hospital because of the people that work and represent Baptist. They treat their patients with care, love and respect.
Reviewed on Jun 22, 2023 | Verified Review
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Patient Review 14
5 out of 5 stars
Staff is welcoming and knowledgeable. Patient with any questions you might have. Great team.
Reviewed on Jun 21, 2023 | Verified Review
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Patient Review 15
5 out of 5 stars
Everyone was very friendly and very accommodating. I appreciate the attention that I received concerning my health and future care. They followed up with me in a very timely manner even after my visit.
Reviewed on Jun 19, 2023 | Verified Review
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Patient Review 16
5 out of 5 stars
My time mattered to everyone.
Reviewed on Jun 19, 2023 | Verified Review
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Patient Review 17
5 out of 5 stars
Love this hospital Thanks for curing me and caring for me. Would not had made it without you!
Reviewed on Jun 18, 2023 | Verified Review
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Patient Review 18
5 out of 5 stars
Everything
Reviewed on Jun 17, 2023 | Verified Review
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Patient Review 19
5 out of 5 stars
Everything
Reviewed on Jun 17, 2023 | Verified Review
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Patient Review 20
5 out of 5 stars
People were all lovely and well organized. I truly felt comfortable there and listened to. Very efficient organization.
Reviewed on Jun 17, 2023 | Verified Review
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Patient Review 21
5 out of 5 stars
Everything
Reviewed on Jun 16, 2023 | Verified Review
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Patient Review 22
5 out of 5 stars
Everyone is extremely nurturing and respectful.
Reviewed on Jun 16, 2023 | Verified Review
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Patient Review 23
5 out of 5 stars
Everything from start to finish very caring staff
Reviewed on Jun 15, 2023 | Verified Review
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Patient Review 24
5 out of 5 stars
Clear understandable answers to all questions. Excellent follow up.
Reviewed on Jun 15, 2023 | Verified Review
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Patient Review 25
5 out of 5 stars
They kept me updated on everything
Reviewed on Jun 13, 2023 | Verified Review
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Patient Review 26
5 out of 5 stars
Dr. Mayland and Lindsey listened carefully and took appropriate actions to progress my health! Wonderful!
Reviewed on Jun 09, 2023 | Verified Review
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Patient Review 27
5 out of 5 stars
Very professional, caring, and friendly staff.
Reviewed on Jun 09, 2023 | Verified Review
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Patient Review 28
5 out of 5 stars
Over all is excellent
Reviewed on Jun 02, 2023 | Verified Review
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Patient Review 29
5 out of 5 stars
Extremely thorough and compassionate. No one wants to be part of this process but thank God, Dr. Mayland and her staff are there to help you through this.
Reviewed on Jun 02, 2023 | Verified Review
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Patient Review 30
5 out of 5 stars
On-Time and provided answers to any of my questions.
Reviewed on Jun 01, 2023 | Verified Review
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Patient Review 31
5 out of 5 stars
Everything, every step was handled very well by the staff!
Reviewed on Jun 01, 2023 | Verified Review
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Patient Review 32
5 out of 5 stars
Great people with great expertise in their field.
Reviewed on Jun 01, 2023 | Verified Review
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Patient Review 33
5 out of 5 stars
everyone is supportive and caring! They take as much time as needed to explain care from beginning to end. Beautiful building, uncrowded, easy parking and check-in. Complete, all around support!
Reviewed on May 28, 2023 | Verified Review
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Patient Review 34
5 out of 5 stars
Dr Mayland
Reviewed on May 26, 2023 | Verified Review
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Patient Review 35
5 out of 5 stars
Friendly, smiling staff and patiently dealing with hearing impaired older patients like myself.
Reviewed on May 26, 2023 | Verified Review
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Patient Review 36
5 out of 5 stars
First and foremost, the end results were good. Added to that, all of the Baptist MD Anderson team were professional and friendly throughout the whole process from start to finish.
Reviewed on May 26, 2023 | Verified Review
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Patient Review 37
5 out of 5 stars
Dr. Mayland and her staff were very comforting through the whole process. Dr. Mayland's work and expertise was impressive. I was grateful for her care over my surgery and recovery.
Reviewed on May 26, 2023 | Verified Review
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Patient Review 38
5 out of 5 stars
I love how friendly and attentive the staff is. They make you feel at ease.
Reviewed on May 25, 2023 | Verified Review
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Patient Review 39
5 out of 5 stars
No pressuring
Reviewed on May 25, 2023 | Verified Review
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Patient Review 40
5 out of 5 stars
Great team. Took their time and made sure all our questions were ask. They were comforting.
Reviewed on May 22, 2023 | Verified Review
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Patient Review 41
5 out of 5 stars
With the exception of the first girl I met at registration, everyone else I encountered was beyond kind and helpful for my first visit to the center. I appreciated that the finance lady walked me up to the 6th floor while explaining to me all the features and other relevant parts of the building, and then got me checked in at the right desk. I was a bit early for my appointment, but they saw me early and still apologized for my wait. Like I said, everyone went above and beyond with kindness.
Reviewed on May 22, 2023 | Verified Review
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Patient Review 42
4 out of 5 stars
Uneven staffing at initial entrance (general questions, financial appts., etc,) to building. Only 1 person helping when we entered with a decent line. By the time there was no one waiting, there were 3 receptionists (with nothing to do). Fortunately, the Financial meeting didn't take the hour they expected (maybe 15 minutes at the most). Medical appt.: Oncologist, nurse, & technician were great.
Reviewed on May 20, 2023 | Verified Review
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Patient Review 43
3.5 out of 5 stars
i felt like i was on an assembly line.
Reviewed on May 19, 2023 | Verified Review
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Patient Review 44
5 out of 5 stars
They did a great job and made it very easy!
Reviewed on May 18, 2023 | Verified Review
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Patient Review 45
5 out of 5 stars
I absolutely love the doctors and staff. you are treated so well there.
Reviewed on May 18, 2023 | Verified Review
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Patient Review 46
5 out of 5 stars
Everyone was nice and helpful
Reviewed on May 18, 2023 | Verified Review
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Patient Review 47
5 out of 5 stars
Entire team are great people. All are totally professional and are very friendly. Treat you as a person instead of a number and are totally invested in your care. Doctor Mayland and her team takes the time to insure the treatment plan is best one for your illness. Found that Dr. Mayland is a very caring doctor. Would not go anywhere else.
Reviewed on May 13, 2023 | Verified Review
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Patient Review 48
5 out of 5 stars
Fast friendly
Reviewed on May 12, 2023 | Verified Review
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Patient Review 49
5 out of 5 stars
The people do a great job!
Reviewed on May 12, 2023 | Verified Review
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Patient Review 50
5 out of 5 stars
Everything was very organized and everyone we met was very nurturing.
Reviewed on May 12, 2023 | Verified Review
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Patient Review 51
5 out of 5 stars
The doctor, the nurses, the whole staff treat you and make you feel like family, like you are in good God blessing hands and it???s very pleasing and comforting.
Reviewed on May 12, 2023 | Verified Review
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Patient Review 52
5 out of 5 stars
I liked everything about my care, from the friendliness to the professionalism.
Reviewed on May 11, 2023 | Verified Review
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Patient Review 53
5 out of 5 stars
employees very nice & polite. Physician very nice. Always right on for follow-up care.
Reviewed on May 05, 2023 | Verified Review
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Patient Review 54
5 out of 5 stars
Staff was great and the overall experience was excellent.
Reviewed on May 04, 2023 | Verified Review
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Patient Review 55
5 out of 5 stars
Dr. Mayland and her staff are truly amazing!
Reviewed on Apr 28, 2023 | Verified Review
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Patient Review 56
5 out of 5 stars
Everyone was great!!
Reviewed on Apr 28, 2023 | Verified Review
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Patient Review 57
5 out of 5 stars
Everything
Reviewed on Apr 27, 2023 | Verified Review
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Patient Review 58
5 out of 5 stars
Excellent, very responsive to any questions I asked.
Reviewed on Apr 26, 2023 | Verified Review
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Patient Review 59
5 out of 5 stars
Professional, caring, competent! Communicative with patient!
Reviewed on Apr 24, 2023 | Verified Review
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Patient Review 60
5 out of 5 stars
Very professional, answered all my questions and kept me well informed.
Reviewed on Apr 21, 2023 | Verified Review
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Patient Review 61
5 out of 5 stars
Yolanda from registration is amazing as well as everyone that helped me on my appointment day
Reviewed on Apr 20, 2023 | Verified Review
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Patient Review 62
5 out of 5 stars
Everyone explained everything that happened & answered any questions we had. Very good care before & after surgery.
Reviewed on Jul 29, 2022 | Verified Review
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Patient Review 63
5 out of 5 stars
The doctors and staff are always very warm and friendly. I am always greeted with a smile and treated very well.
Reviewed on Jul 26, 2022 | Verified Review
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Patient Review 64
5 out of 5 stars
All of my Doctors/ Staff treat me if I was there family!
Reviewed on Jul 24, 2022 | Verified Review
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Patient Review 65
5 out of 5 stars
Dr. Mayland and her staff were friendly, and pleasant. They made me feel very relaxed while thoroughly performing an oral mouth and throat exam and scoping. They gave detailed answers to my questions. I was impressed and highly recommend them.
Reviewed on Jul 23, 2022 | Verified Review
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Patient Review 66
5 out of 5 stars
Easy access, wonderful providers, and nice, very maneuverable facilities. All staff encountered are so kind.
Reviewed on Jul 23, 2022 | Verified Review
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Patient Review 67
5 out of 5 stars
This clinic is staffed by a bunch of ???earth angels???. They are professional but also very kind and caring. They make a really tough time a lot better.
Reviewed on Jul 22, 2022 | Verified Review
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Patient Review 68
5 out of 5 stars
Thoroughness, absolute caring for the individual from reception onward.
Reviewed on Jul 15, 2022 | Verified Review
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Patient Review 69
5 out of 5 stars
People who cares
Reviewed on Jul 09, 2022 | Verified Review
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Patient Review 70
5 out of 5 stars
The whole team - the eye contact, listening, responding to all my questions, efficiency in mapping out and scheduling the treatment plan, promise to make sure responses in reporting test results as quickly as possible.
Reviewed on Jul 08, 2022 | Verified Review
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Patient Review 71
5 out of 5 stars
The Doctor and staff. They all make a tough situation bearable. Very professional!
Reviewed on Jul 08, 2022 | Verified Review
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Patient Review 72
5 out of 5 stars
Thus far, I???ve only been able to experience the first day of care and I was impressed by the attentive line of professionals. Everyone seemed like they wanted to assist me in anyway they possibly could. The loose leaf binder they provided for my care was also a surprise going over and beyond.
Reviewed on Jul 08, 2022 | Verified Review
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Patient Review 73
5 out of 5 stars
Everyone shows an authentic, caring approach & treats patients as individuals. It???s a tremendous feeling of support under stressful situations.
Reviewed on Jul 02, 2022 | Verified Review
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Patient Review 74
5 out of 5 stars
Friendly,informative staff. Clean & calm inviroment
Reviewed on Jul 01, 2022 | Verified Review
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Patient Review 75
5 out of 5 stars
10
Reviewed on Jul 01, 2022 | Verified Review
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Patient Review 76
5 out of 5 stars
I have a team working with me and answers all my questions
Reviewed on Jul 01, 2022 | Verified Review
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Patient Review 77
5 out of 5 stars
Very Caring & attentive to the patient.
Reviewed on Jun 25, 2022 | Verified Review
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Patient Review 78
5 out of 5 stars
The care, professionalism, sweeteners of the whole team changed our lives. Thank you for listening, explaining every single part and making us feel hope!
Reviewed on Jun 25, 2022 | Verified Review
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Patient Review 79
5 out of 5 stars
Superb entrance process to the facility. Very good set of questions by the Assistant prior to the entrance of the Doctor. Wonderful explanation and view of the biopsy results by the doctor. Good explanation of the treatment plan path. One of the best experiences we have had in the Jacksonville community.
Reviewed on Jun 25, 2022 | Verified Review
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Patient Review 80
5 out of 5 stars
Everything! The medical staff was excellent. Very informative very helpful, listen to everything that I asked, and did their best to give me proper and informative answers. They treated me like a human being.
Reviewed on Jun 11, 2022 | Verified Review
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Patient Review 81
5 out of 5 stars
They are very nice these are the best doctors I have ever had in my life dealing with cancer and trade and as long as COPD they are on top of everything he always let you know and ask you how you feel they do not beat around the bush biggest straight to it and ask everything answer every question that you ever answer I love going to this place and I love seeing all of my doctors
Reviewed on Jun 10, 2022 | Verified Review
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Patient Review 82
5 out of 5 stars
perfect
Reviewed on Jun 10, 2022 | Verified Review
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Patient Review 83
5 out of 5 stars
Everyone was very helpful
Reviewed on Jun 10, 2022 | Verified Review
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Patient Review 84
5 out of 5 stars
The entire staff including the Doctors made my scary visit tolerable. They are all truly professional. The build and Artwork make for a calming atmosphere.
Reviewed on Jun 04, 2022 | Verified Review
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Patient Review 85
4.5 out of 5 stars
which time
Reviewed on Jun 04, 2022 | Verified Review
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Patient Review 86
5 out of 5 stars
Appointment was on the scheduled time,,staff very kind and helpful, very professional and caring, explained the procedure and assured I understood what was going to happen with this procedure and constantly checked how I was doing and feeling. Thanks for the excellent care I received.
Reviewed on Jun 03, 2022 | Verified Review
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Patient Review 87
5 out of 5 stars
I felt very comfortable from the time I checked in as a new patient.
Reviewed on Jun 02, 2022 | Verified Review
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Patient Review 88
5 out of 5 stars
All staff members I see provide good, confident and comforting care. All questions are answered and explained well. My team of service providers covers all aspects of my care with contact info for all for follow-up.
Reviewed on Jun 02, 2022 | Verified Review
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Patient Review 89
5 out of 5 stars
Staff was excellent!
Reviewed on Jun 02, 2022 | Verified Review
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Patient Review 90
5 out of 5 stars
Clean, nice staff, quick.
Reviewed on May 12, 2022 | Verified Review
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Patient Review 91
5 out of 5 stars
I thought David???s patient was excellent. This is the way all medical care should be but it is not! Baptist MD Anderson has set a goal for others to excel!
Reviewed on May 12, 2022 | Verified Review
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Patient Review 92
5 out of 5 stars
Absolutely everything. Best and most positive medical experience my husband and I have ever had!
Reviewed on May 12, 2022 | Verified Review
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Patient Review 93
4.5 out of 5 stars
Friendly staff
Reviewed on May 06, 2022 | Verified Review
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Patient Review 94
5 out of 5 stars
Very thorough and compassionate.
Reviewed on May 05, 2022 | Verified Review
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Patient Review 95
5 out of 5 stars
Excellent Drs and nurses---- especially Sherrie!!!!!
Reviewed on Apr 24, 2022 | Verified Review
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Patient Review 96
5 out of 5 stars
Amazing patient experience! I felt like I was the only patient they had that day - best in class!
Reviewed on Apr 22, 2022 | Verified Review
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Patient Review 97
5 out of 5 stars
Extremely pleasant and thorough explanations.
Reviewed on Apr 21, 2022 | Verified Review
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Patient Review 98
5 out of 5 stars
Very thorough.
Reviewed on Apr 16, 2022 | Verified Review
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Patient Review 99
1.5 out of 5 stars
In pain need to be in the hospital not outpatient
Reviewed on Apr 14, 2022 | Verified Review
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Patient Review 100
5 out of 5 stars
After just one appointment with Dr Mayland and her staff, we knew that we had found the right physician! We are confident that my husband will get the very best medical care in his fight against head/ neck cancer. Thank you Dr. Mayland, Paige, Debbie, and Julia for the hope you've given us!! ????
Reviewed on Apr 12, 2022 | Verified Review
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Patient Review 101
5 out of 5 stars
ON TIME
Reviewed on Apr 09, 2022 | Verified Review
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Patient Review 102
5 out of 5 stars
True professionalism???
Reviewed on Apr 08, 2022 | Verified Review
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Patient Review 103
5 out of 5 stars
There is a whole team of professionals to take care of all aspects of the treatment plan.
Reviewed on Apr 07, 2022 | Verified Review
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Patient Review 104
5 out of 5 stars
Knowledgeable staff
Reviewed on Apr 07, 2022 | Verified Review
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Patient Review 105
5 out of 5 stars
Everything
Reviewed on Apr 01, 2022 | Verified Review
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Patient Review 106
5 out of 5 stars
Calm, relaxed professionals. The binder & photo sheet were perfect for establishing relationships & creating relationships. Everyone was well informed and patient.
Reviewed on Mar 23, 2022 | Verified Review
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Patient Review 107
5 out of 5 stars
I had a whole team of care givers looking after my needs
Reviewed on Mar 22, 2022 | Verified Review
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Patient Review 108
4.5 out of 5 stars
The Dr. Maylend and her team took an extremely scared woman with a new cancer diagnosis and made me feel so much ease and confidence in the care I was receiving. They are awesome and I feel safe, heard and cared for. They were also great with my adult children who came to support me as well.
Reviewed on Mar 17, 2022 | Verified Review
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Patient Review 109
5 out of 5 stars
Everybody seemed very friendly and informed. Everybody was very punctual and there was not a lot of time wasted sitting around. Very professional.
Reviewed on Mar 16, 2022 | Verified Review
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Patient Review 110
5 out of 5 stars
Very, professional, friendly and curtious
Reviewed on Mar 02, 2022 | Verified Review
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Patient Review 111
5 out of 5 stars
Nothing to special
Reviewed on Feb 16, 2022 | Verified Review
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Patient Review 112
5 out of 5 stars
The "team" concept, the clear explanations of diagnosis, future tests required and treatment plan. Everything was handled smoothly and without a lot of unnecessary calls or paperwork. The way each piece of information was presented made it easier to accept without a lot of anxiety.
Reviewed on Feb 14, 2022 | Verified Review
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Patient Review 113
5 out of 5 stars
i was very impressed with your entire facility, from the time I arrived until I left.
Reviewed on Feb 10, 2022 | Verified Review
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Patient Review 114
5 out of 5 stars
My visit
Reviewed on Feb 08, 2022 | Verified Review
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Patient Review 115
5 out of 5 stars
The staff was very friendly, helpful and professional. The physician was very knowledgeable of my mother???s condition.
Reviewed on Feb 05, 2022 | Verified Review
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Patient Review 116
5 out of 5 stars
Everything, greatest staff
Reviewed on Feb 05, 2022 | Verified Review
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Patient Review 117
5 out of 5 stars
No waiting, clean room, nice facility
Reviewed on Jan 26, 2022 | Verified Review
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Patient Review 118
5 out of 5 stars
I had a whole team of people to help me through the process.
Reviewed on Jan 13, 2022 | Verified Review
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Patient Review 119
5 out of 5 stars
The total process of how they treat your case and the level of professionals is way beyond expectations. I much look forward to the end result .
Reviewed on Jan 08, 2022 | Verified Review
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Patient Review 120
5 out of 5 stars
The ca4eand concern that I receive
Reviewed on Jan 07, 2022 | Verified Review
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Patient Review 121
5 out of 5 stars
Folks were professional and kind. I was seen on time
Reviewed on Jan 01, 2022 | Verified Review