Patient Reviews
All 116 reviews have been submitted by patients after seeing the provider. Actual comments are displayed while preserving patient confidentiality.
SORT BY
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Patient Review 1
5 out of 5 stars
Beautiful facility. Everyone goes above to be helpful. Everyone is friendly. They take the time to make sure you understand your care and what to expect.next.
Reviewed on Jul 31, 2022 | Verified Review
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Patient Review 2
5 out of 5 stars
Every person I interacted with was kind, caring, and compassionate. Noone made me feel like I was bothering them with my calls and questions. I'm sure I'm in the right place for my needs.
Reviewed on Jul 30, 2022 | Verified Review
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Patient Review 3
5 out of 5 stars
A very comfortable experience especially when I never know what to expect. All questions were answered without feeling rushed.
Reviewed on Jul 29, 2022 | Verified Review
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Patient Review 4
5 out of 5 stars
Everyone was so nice! I really connected with my financial coord/pt registration. The clinical staff was very kind, informative and efficient.
Reviewed on Jul 27, 2022 | Verified Review
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Patient Review 5
5 out of 5 stars
The all of staff was courteous and caring: beginning with registration through every process until I saw the doctor or until finished with labs or procedure..
Reviewed on Jul 27, 2022 | Verified Review
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Patient Review 6
5 out of 5 stars
Caring and concern for my health and welll being!
Reviewed on Jul 27, 2022 | Verified Review
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Patient Review 7
5 out of 5 stars
Caring staff - great surgeon!
Reviewed on Jul 20, 2022 | Verified Review
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Patient Review 8
5 out of 5 stars
All of it! The experience was outstanding
Reviewed on Jul 20, 2022 | Verified Review
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Patient Review 9
5 out of 5 stars
Compassionate employees
Reviewed on Jul 17, 2022 | Verified Review
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Patient Review 10
5 out of 5 stars
Caring, knowledgeable, experienced
Reviewed on Jul 15, 2022 | Verified Review
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Patient Review 11
5 out of 5 stars
Dr Johnson is a good listener but also a careful and precise communicator and does everything possible to manage expectations with reality. We appreciate her care and concern and the consult that is personalized. With much gratitude!
Reviewed on Jul 15, 2022 | Verified Review
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Patient Review 12
5 out of 5 stars
Everyone so caring and understanding. Beautiful facility and everyone very professional. Glad I switched cancer specialists to this facility. My stress level went way down after first visit with Catheryn Johnson!
Reviewed on Jul 15, 2022 | Verified Review
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Patient Review 13
5 out of 5 stars
Very caring and personal.
Reviewed on Jul 13, 2022 | Verified Review
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Patient Review 14
5 out of 5 stars
Personalized care.
Reviewed on Jul 12, 2022 | Verified Review
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Patient Review 15
5 out of 5 stars
Everything
Reviewed on Jul 09, 2022 | Verified Review
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Patient Review 16
5 out of 5 stars
Support and compassion
Reviewed on Jul 09, 2022 | Verified Review
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Patient Review 17
5 out of 5 stars
Everyone is always kind and helpful!
Reviewed on Jul 08, 2022 | Verified Review
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Patient Review 18
5 out of 5 stars
I liked the time I was given and the advice.
Reviewed on Jul 07, 2022 | Verified Review
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Patient Review 19
5 out of 5 stars
The friendly, caring knowledgeable staff.
Reviewed on Jul 03, 2022 | Verified Review
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Patient Review 20
5 out of 5 stars
Excellent care.
Reviewed on Jul 01, 2022 | Verified Review
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Patient Review 21
5 out of 5 stars
I like all the staff, mainly Dr. Johnson she is a loveling and kindness person They all work whith passion.
Reviewed on Jul 01, 2022 | Verified Review
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Patient Review 22
5 out of 5 stars
Dr Johnson is very thorough, great bedside manner.
Reviewed on Jun 28, 2022 | Verified Review
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Patient Review 23
5 out of 5 stars
They were very compassionate . Very informative and patient. As a new patient there were a lot of questions which I got answered.
Reviewed on Jun 25, 2022 | Verified Review
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Patient Review 24
5 out of 5 stars
The nurses and the Doctor were very nice and explained everything to me, so that I could understand the procedures that I need to have done.
Reviewed on Jun 25, 2022 | Verified Review
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Patient Review 25
5 out of 5 stars
Their follow up
Reviewed on Jun 24, 2022 | Verified Review
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Patient Review 26
5 out of 5 stars
Caring & professional staff. Minimal waiting for services.
Reviewed on Jun 22, 2022 | Verified Review
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Patient Review 27
5 out of 5 stars
With such ease and comfort ability it was a very pleasant experience considering dealing with an unpleasant issue
Reviewed on Jun 22, 2022 | Verified Review
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Patient Review 28
5 out of 5 stars
The efficiency
Reviewed on Jun 17, 2022 | Verified Review
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Patient Review 29
5 out of 5 stars
Everything. From check in to check out the experience is very soothing.
Reviewed on Jun 16, 2022 | Verified Review
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Patient Review 30
5 out of 5 stars
The thoroughness of Dr. Cathryn Johnson in providing me with the information I needed. The staff/nurses were very friendly and eager to help.
Reviewed on Jun 16, 2022 | Verified Review
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Patient Review 31
5 out of 5 stars
Kindness
Reviewed on Jun 15, 2022 | Verified Review
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Patient Review 32
5 out of 5 stars
Extremely friendly and helpful staff. Plus the clinic was clean with lots of natural light that helped my mood
Reviewed on Jun 10, 2022 | Verified Review
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Patient Review 33
5 out of 5 stars
Wait times were minimal. Everyone was pleasant. The office visit was thorough and unrushed and made me feel at ease. The whole experience from registration to checkout was positive.
Reviewed on Jun 09, 2022 | Verified Review
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Patient Review 34
5 out of 5 stars
my surgeon, Dr. Johnson, was outstanding. Both in her expertise at my surgery, and her caring attitude in both before and after consults. I highly recommend her and the facility.
Reviewed on Jun 08, 2022 | Verified Review
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Patient Review 35
5 out of 5 stars
Very caring
Reviewed on May 23, 2022 | Verified Review
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Patient Review 36
5 out of 5 stars
Everything everyone was so professional and caring. Dr. Johnson, was excellent and listen to Me and was great.
Reviewed on May 19, 2022 | Verified Review
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Patient Review 37
5 out of 5 stars
They took their time to explain everything to me and to answer any questions. Also they understood how overwhelmed I was and let me know that I could call anytime with questions. The "health manager" notebook i was given shows how much thought has been given to help patients with every detail of their needs. Even though I am filled with anxiety about my illness, after meeting "my team" I have total confidence in the commitment and care they will give me. Thank you so much. GKH
Reviewed on May 17, 2022 | Verified Review
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Patient Review 38
5 out of 5 stars
I love the over all attention that is given to an individual. Everything is done with kindness and the willing to listen to what the patient has to say.
Reviewed on May 13, 2022 | Verified Review
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Patient Review 39
5 out of 5 stars
Personal care and listening to me
Reviewed on May 11, 2022 | Verified Review
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Patient Review 40
4.5 out of 5 stars
I appreciate sensitive, kindness, pacience, of all staff. I felt really comfy.
Reviewed on May 11, 2022 | Verified Review
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Patient Review 41
4.5 out of 5 stars
How careful and polite the person???s, that works there, treat the people
Reviewed on May 11, 2022 | Verified Review
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Patient Review 42
5 out of 5 stars
Everything and everyone. They are so compassionate and kind. Beyond knowledgeable and committed to the best of patient care
Reviewed on May 10, 2022 | Verified Review
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Patient Review 43
5 out of 5 stars
Had wonderful care by very professional people.
Reviewed on May 10, 2022 | Verified Review
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Patient Review 44
5 out of 5 stars
I liked everything! - good communication - great people - top-notch doctors - nice facilities - easy parking - easy to find for out-of-towners - we had 100% confidence - awesome surgical outcome - we love Dr Cathryn Johnson!
Reviewed on May 10, 2022 | Verified Review
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Patient Review 45
0 out of 5 stars
It started to go down hill from the moment I spoke with registration . Room 2 she was horrible
Reviewed on May 08, 2022 | Verified Review
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Patient Review 46
5 out of 5 stars
Great staff! I was nervous and all staff members were friendly and informative, putting me at ease.
Reviewed on May 08, 2022 | Verified Review
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Patient Review 47
5 out of 5 stars
Everyone is knowledgeable always explaining everything i need to know so i understand the decisions i need to make. They all have a great bed side manner.
Reviewed on May 05, 2022 | Verified Review
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Patient Review 48
5 out of 5 stars
Everyone was kind, considerate, and empathetic.
Reviewed on May 05, 2022 | Verified Review
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Patient Review 49
5 out of 5 stars
Everyone at this facility are nice and professional. Once you become a patient, they assign a team to work with you and make sure you have all the knowledge you need to make the right decision regarding your personalized treatment. You have the opportunity to call your team members to ask questions at any time. If they do not answer right away, they will return your call within the day to answer your questions or concerns. I feel that my treatment will have a great outcome. Thank you
Reviewed on May 03, 2022 | Verified Review
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Patient Review 50
5 out of 5 stars
The facility is immaculate, the staff was very helpful and the Doctor was very thorough.
Reviewed on May 03, 2022 | Verified Review
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Patient Review 51
5 out of 5 stars
They explained everything to me and gave me written instructions. They were friendly, caring and thoughtful. They made me comfortable throughout the procedure.
Reviewed on May 01, 2022 | Verified Review
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Patient Review 52
5 out of 5 stars
My mom???s doctor
Reviewed on Apr 30, 2022 | Verified Review
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Patient Review 53
5 out of 5 stars
The most wonderful Dr. I have ever seen. I was made to feel relaxed and so comfortable. Wonderful place I am so glad that I was sent to you guys.
Reviewed on Apr 29, 2022 | Verified Review
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Patient Review 54
5 out of 5 stars
All the staff....professionals. Never hurried or rushed. Felt the compassion.
Reviewed on Apr 28, 2022 | Verified Review
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Patient Review 55
5 out of 5 stars
Dr. Johnson and her staff were knowledgeable and patient with my concerns. I trust all of them explicitly. I was made to feel comfortable, which helped immensely with my anxiety.
Reviewed on Apr 26, 2022 | Verified Review
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Patient Review 56
5 out of 5 stars
Personal care
Reviewed on Apr 26, 2022 | Verified Review
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Patient Review 57
5 out of 5 stars
Everyone was helpful, friendly. All questions were addressed, and clarified that I understood. Staff were courteous, well informed and made me comfortable that I made the right decision to seek treatment at MD Anderson. Service provided in a timely manner.
Reviewed on Apr 25, 2022 | Verified Review
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Patient Review 58
5 out of 5 stars
The communication with my doctor has been excellent. The entire clinic is wonderful.
Reviewed on Apr 21, 2022 | Verified Review
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Patient Review 59
5 out of 5 stars
Caring! Explained in plain English what would happen next. Thank you!
Reviewed on Apr 19, 2022 | Verified Review
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Patient Review 60
5 out of 5 stars
Everything from the parking screening person filled with joy facility with art everywhere the care givers who took the time during your visit I feel like I???m in excellent care
Reviewed on Apr 15, 2022 | Verified Review
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Patient Review 61
5 out of 5 stars
Caring people, latest equipment and technology, highly ranked doctors.
Reviewed on Apr 14, 2022 | Verified Review
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Patient Review 62
5 out of 5 stars
The test was conducted in a timely manner. The nurses were friendly and helpful.
Reviewed on Apr 09, 2022 | Verified Review
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Patient Review 63
5 out of 5 stars
My entire team was so supportive, kind and knowledgeable. I could not have asked for better care from Dr. Johnson, Dr. Crozier and Dr. Anderson. I am so fortunate to be in the Baptist MB Anderson system.
Reviewed on Apr 06, 2022 | Verified Review
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Patient Review 64
5 out of 5 stars
Everyone is so polite and caring
Reviewed on Apr 06, 2022 | Verified Review
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Patient Review 65
5 out of 5 stars
THE PROFESSIONALISM COMBINED WITH A CARING PERSONAL ATTITUDE WAS REFRESHING. OUR APPOINTMENTS HAVE BEEN KEPT IN A TIMELY MANNER AND MY TREATMENT AND CONDITIONS WERE ADDRESSED IN A WAY THAT WAS EASILY UNDERSTOOD.SO FAR I HAVE BEEN VERY PLEASED
Reviewed on Apr 05, 2022 | Verified Review
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Patient Review 66
5 out of 5 stars
Programs friendly staff, Dr. Johnson is great
Reviewed on Mar 30, 2022 | Verified Review
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Patient Review 67
5 out of 5 stars
The attention, the kindness, everything was explained well.
Reviewed on Mar 30, 2022 | Verified Review
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Patient Review 68
5 out of 5 stars
The care and encouragement I get from the Doctors and nurses! Very friendly and professional. On top of anything on MRI which is good! I really wish Therapy dogs could get back into the facility because people need them also! They are calming with the worries we have getting treated! Covid has taken so much away from patients!
Reviewed on Mar 27, 2022 | Verified Review
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Patient Review 69
5 out of 5 stars
The Surgeon and the staff spent time and effort making me comfortable about my impending operation. A wonderful, caring place. We are so fortunate to have Wm D Anderson Oncology in Jacksonville.
Reviewed on Mar 24, 2022 | Verified Review
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Patient Review 70
4.5 out of 5 stars
Short wait times Friendly, helpful staff Confidence in surgeon (C. Johnson) Knowledgeable support staff
Reviewed on Mar 22, 2022 | Verified Review
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Patient Review 71
5 out of 5 stars
A beautiful facility. Everyone was very informative and helpful. I felt very comfortable with everyone who helped me. Everyone was compassionate and caring about what the patients are going through
Reviewed on Mar 19, 2022 | Verified Review
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Patient Review 72
5 out of 5 stars
Very caring
Reviewed on Mar 18, 2022 | Verified Review
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Patient Review 73
5 out of 5 stars
The staff is very caring and listen and understand your concerns you may have about your health, they also give you the best information they can.
Reviewed on Mar 17, 2022 | Verified Review
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Patient Review 74
5 out of 5 stars
The friendly and knowledgeable staff who made me feel comfortable with decision making. Awesome group of drs and staff.
Reviewed on Mar 16, 2022 | Verified Review
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Patient Review 75
5 out of 5 stars
Everything from registration to consultation and appointment scheduling has been fantastic. The staff are ALL very kind and helpful. I love how they explain and educated me on every step.
Reviewed on Mar 11, 2022 | Verified Review
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Patient Review 76
5 out of 5 stars
Everything about my care was first rate. All the doctors were fabulous and very attentive. Things moved along very quickly and I felt that everyone involved really cared about me and my journey.
Reviewed on Mar 11, 2022 | Verified Review
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Patient Review 77
5 out of 5 stars
Everything!!! I was already familiar with the high quality of care provided recently to my husband by Dr Smith and his team in the head/neck clinic. My experience this past week was equally wonderful...from the check-in to the actual consults with Dr Crozier and Dr Johnson. They not only provided a comprehensive discussion/exam of my breast cancer issues, but their level of expertise and experience was very comforting and reassuring for me. The cancer diagnosis is very scary, but I am so grateful to be in the care of your doctors. Thank you!!
Reviewed on Mar 11, 2022 | Verified Review
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Patient Review 78
1.5 out of 5 stars
No one returns phone calls. It's VERY hard to schedule. Appointments are too far away/ no availability
Reviewed on Mar 11, 2022 | Verified Review
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Patient Review 79
5 out of 5 stars
Everything!!!!!! Dr. Johnson and staff are AMAZING!!!
Reviewed on Mar 09, 2022 | Verified Review
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Patient Review 80
4.5 out of 5 stars
Very Caring about the individual,very personable
Reviewed on Mar 09, 2022 | Verified Review
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Patient Review 81
5 out of 5 stars
Professional and very kind.
Reviewed on Mar 04, 2022 | Verified Review
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Patient Review 82
5 out of 5 stars
Everyone is so friendly and explains things do well.
Reviewed on Mar 03, 2022 | Verified Review
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Patient Review 83
5 out of 5 stars
The facility was clean well decorated The architecture was well Intergrated with the site Parking and check in was seamless with a nice cheerful greater All the providers were kind spent a significant amount of time with my husband and I and answered all our questions in detail The respect I received was exemplary Beyond expectations The take home binder was a total surprise I left MD Anderson feeling confident about my treatment plan
Reviewed on Mar 02, 2022 | Verified Review
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Patient Review 84
5 out of 5 stars
I liked that Dr Johnson was very patient explaining my cancer and the treatment plan. Her nurses have been good at returning calls. I knew nothing about breast cancer and I am very comfortable with and confident in her ability and knowledge.
Reviewed on Mar 01, 2022 | Verified Review
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Patient Review 85
5 out of 5 stars
Everyone I came in contact with was very helpful. From the moment I walked in the door, I was treated with compassion. The greeter was so upbeat and positive. Ms. Millicent Battle-Hughey, New Patient Coordinator was very informative and treated me with respect and kindness. Ms. Coleen Brandon, BSN RN-BC and Ms. Peggy Neville, MSN.NR.CBCN were very attentive and understanding. Dr. Cathryn Johnson was very thorough and patient in explaining my diagnosis and her recommendations. I have tremendous confidence in Dr. Johnson, and I am so thankful I am under the care of MD Anderson Cancer Center.
Reviewed on Mar 01, 2022 | Verified Review
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Patient Review 86
4.5 out of 5 stars
Time spent with me
Reviewed on Feb 17, 2022 | Verified Review
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Patient Review 87
5 out of 5 stars
Everyone was kind and compassionate. Dr. Johnson is the best!
Reviewed on Feb 17, 2022 | Verified Review
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Patient Review 88
5 out of 5 stars
The Doctors and staff are very caring helpful to the patients.
Reviewed on Feb 15, 2022 | Verified Review
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Patient Review 89
5 out of 5 stars
Personal attention, centralized service, excellent customer service
Reviewed on Feb 15, 2022 | Verified Review
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Patient Review 90
4.5 out of 5 stars
Dr. Johnson was very kind and reassuring
Reviewed on Feb 15, 2022 | Verified Review
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Patient Review 91
5 out of 5 stars
The medical personnel is very professional. Some of the staff in the front desks of the 7th floor could be more warm. Also it would be nice if there was water I was very thirsty during my visit and asked someone for water and never got it. I couldn???t find a water fountain either.
Reviewed on Feb 10, 2022 | Verified Review
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Patient Review 92
5 out of 5 stars
Everyone was kind and caring
Reviewed on Feb 10, 2022 | Verified Review
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Patient Review 93
5 out of 5 stars
Customer service and hospitality.
Reviewed on Feb 04, 2022 | Verified Review
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Patient Review 94
5 out of 5 stars
Always professional and always very caring!
Reviewed on Feb 03, 2022 | Verified Review
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Patient Review 95
5 out of 5 stars
Everyone was very kind and knowledgeable!
Reviewed on Feb 03, 2022 | Verified Review
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Patient Review 96
5 out of 5 stars
The staff were up front in all aspects of what I can expect before, during and after my surgery. They were extremely knowledgeable about my particular breast cancer and clearly answered all questions we had.
Reviewed on Feb 03, 2022 | Verified Review
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Patient Review 97
5 out of 5 stars
Everyone very helpful.
Reviewed on Feb 02, 2022 | Verified Review
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Patient Review 98
5 out of 5 stars
I love this place. The staff and physicians are exceptional, extremely knowledgeable and very caring. Would highly recommend them.
Reviewed on Feb 02, 2022 | Verified Review
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Patient Review 99
5 out of 5 stars
Everyone was very thorough and knowledgeable and extremely friendly
Reviewed on Feb 01, 2022 | Verified Review
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Patient Review 100
2.5 out of 5 stars
To be quite honest, I had heard wonderful things about Dr. Beth and was excited to meet her. I was told she left and then I was put with Dr. Johnson. I don't trust her. I ask very direct questions based on my medical history and things that are very important to me and I felt she was snotty. She did say that she also always had appointments for Ports, and couldn't make room for me for my treatment to start. Fortunately the nurse navigator worked magic and got me in with a different surgeon to keep my infusion schedule on track. I will be switching surgeons and if there is one within the MD Anderson network I would like to meet them, otherwise I will be going to Mayo for my 2nd opion.
Reviewed on Jan 28, 2022 | Verified Review
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Patient Review 101
5 out of 5 stars
Prognosis and care plan was presented clearly and with empathy.
Reviewed on Jan 27, 2022 | Verified Review
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Patient Review 102
5 out of 5 stars
Caring & organized. Beautiful facility and easy to find parking.
Reviewed on Jan 26, 2022 | Verified Review
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Patient Review 103
5 out of 5 stars
Professionalism of everybody I have met. The atmosphere is calm and friendly.
Reviewed on Jan 21, 2022 | Verified Review
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Patient Review 104
5 out of 5 stars
Dr Johnson was very thorough in reviewing information and carefully answered all questions that were posed. It was very evident she had reviewed much of my information before my appointment and she gave me confidence as I face a difficult health issue. Colleen (RN) was very patient and an apparent keen listener as I watched her taking careful notes. Nurse Navigator Peggy made sure she reviewed everything with us before we left even though it was obvious she was very busy helping multiple people. I have much gratitude for how my journey facing cancer has begun. Thanks to Dr Johnson and the entire team.
Reviewed on Jan 20, 2022 | Verified Review
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Patient Review 105
5 out of 5 stars
Very impressed with my surgeon snd staff. Explained everything in detail and provided a roadmap to a succesdful conclusion.
Reviewed on Jan 20, 2022 | Verified Review
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Patient Review 106
5 out of 5 stars
Everyone is polite, helpful, and very informative. The physicians spent as much time with me as needed to explain and discuss a treatment plan
Reviewed on Jan 20, 2022 | Verified Review
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Patient Review 107
5 out of 5 stars
Comprehensive and compassionate
Reviewed on Jan 19, 2022 | Verified Review
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Patient Review 108
5 out of 5 stars
Dr Johnson and her team are very good. She explains everything in ways that are understandable. She imparts the importance of what the results of the biopsy were. I always feel comfortable when I visit.
Reviewed on Jan 13, 2022 | Verified Review
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Patient Review 109
4.5 out of 5 stars
Prompt appointment Good communication Observing Covid precautions
Reviewed on Jan 13, 2022 | Verified Review
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Patient Review 110
5 out of 5 stars
All if the staff was wonderful, very helpful and kind. Dr. Johnson made such a great impression, she was thorough and took her time answering all of our questions. I know I am in the very best hands!
Reviewed on Jan 12, 2022 | Verified Review
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Patient Review 111
5 out of 5 stars
Everyone is pleasant and personable. The nurse and Dr. Greenwalt were very informative. They answered all of my questions and made the process feel less intimidating.
Reviewed on Jan 11, 2022 | Verified Review
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Patient Review 112
0.5 out of 5 stars
As a new patient I waited over an hour to see the doctor. Also one of the nurses came in and asked me why I was there. I am at high risk based on findings from Mayo clinic and my primary and was sent there for consultation. Genetic testing additional imaging nothing of the sort was discussed with me. I was just told to keep doing what I???m doing which is get a yearly mammogram.Furthermore with cancer patients already filled with anxiety a lot of laughter and cutting up in the hallways by staff and the most disturbing thing was a nurse came out and was discussing a patient???s care out in the waiting lobby. I heard everything that was going on with the patient from her diagnosis to her anxiety to medication which should not be discussed in an open area with other patients to hear. This is clearly a HIPPA violation. I???ve heard a lot of good things about your facility but after experiencing it in person I have concerns about ever returning.
Reviewed on Jan 11, 2022 | Verified Review
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Patient Review 113
5 out of 5 stars
The coordination of a three doctors as my ??? team??? is very helpful
Reviewed on Jan 07, 2022 | Verified Review
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Patient Review 114
5 out of 5 stars
Questions were answered..all were very professional and informative.
Reviewed on Jan 05, 2022 | Verified Review
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Patient Review 115
2.5 out of 5 stars
No one called back when they said they would.
Reviewed on Jan 05, 2022 | Verified Review
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Patient Review 116
5 out of 5 stars
The staff was kind, professional, caring and knowledgeable. My surgeon spent as much time as I needed to have spent with my concerns, questions, thoughts, etc. I am having to have a double mastectomy because I have invasive cancer in both my breasts and she was concerned for my well-being. Thank you MD Anderson, thank you.
Reviewed on Jan 04, 2022 | Verified Review