Patient Reviews
All 123 reviews have been submitted by patients after seeing the provider. Actual comments are displayed while preserving patient confidentiality.
SORT BY
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Patient Review 1
5 out of 5 stars
Everything
Reviewed on Jul 31, 2022 | Verified Review
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Patient Review 2
4 out of 5 stars
I have not heard one word about a call back for my biopsies. Which need to be done asap. Like yesturday. Just waiting and getting more anxious. Didn t think MDA had that wait issue. Hfm
Reviewed on Jul 27, 2022 | Verified Review
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Patient Review 3
5 out of 5 stars
Dr Ackerman and staff are friendly, professional, informative and caring. Dr Ackerman is proactive, likes to avoid delays in testing when possible and shared results with me as soon as available. I am blessed to have Dr Ackerman and staff on my team.
Reviewed on Jul 20, 2022 | Verified Review
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Patient Review 4
5 out of 5 stars
Concern of staff. Doctor???s explanation and she took sufficient time to insure I fully understood the procedure
Reviewed on Jul 18, 2022 | Verified Review
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Patient Review 5
5 out of 5 stars
Organized, professional yet compassionate.
Reviewed on Jul 13, 2022 | Verified Review
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Patient Review 6
5 out of 5 stars
The personal care given. Felt like everyone care about my individual well being.
Reviewed on Jul 12, 2022 | Verified Review
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Patient Review 7
5 out of 5 stars
I liked the fact that everyone was so knowledgeable about their positions and very personable. They made me feel comfortable about the procedure, I felt that they had my back!!
Reviewed on Jul 11, 2022 | Verified Review
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Patient Review 8
5 out of 5 stars
The caring, concern and personal touch of my doctor and her team!
Reviewed on Jul 10, 2022 | Verified Review
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Patient Review 9
5 out of 5 stars
I am so grateful for the kindness and compassion shown me at M.D. Anderson by all who have been involved in my care. All my questions and concerns were always answered and addressed completely. My surgeon was excellent. My scars are almost invisible.
Reviewed on Jul 10, 2022 | Verified Review
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Patient Review 10
5 out of 5 stars
Love my entire care team....Dr. Ching Tismal is the best....her nurse Jessica I want to adopt! Everyone is so understanding when it comes to me being over emotional about what is happening ....in my case happening "again"!
Reviewed on Jul 06, 2022 | Verified Review
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Patient Review 11
5 out of 5 stars
While this was only my first experience NEEDING to be here??? every individual from the initial phone calls to make appts , to intake, to Triage, to counseling, to nurse navigators, to doctors have been MORE than amazing! So polite, so caring, so understanding, so calming, so knowledgeable, so reassuring,
Reviewed on Jun 29, 2022 | Verified Review
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Patient Review 12
5 out of 5 stars
Very friendly and knowledgeable
Reviewed on Jun 26, 2022 | Verified Review
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Patient Review 13
4 out of 5 stars
Scheduling. It takes way to long to get much needed appointment.
Reviewed on Jun 24, 2022 | Verified Review
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Patient Review 14
5 out of 5 stars
Very thorough and very helpful.
Reviewed on Jun 23, 2022 | Verified Review
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Patient Review 15
5 out of 5 stars
My entire experience has been very positive. Every employee that I have dealt with is friendly and supportive, I really like my surgeon Dr. Ching-Tismal. She has been straight forward with me and has eased some of the fears that I have had. Her staff has been great. If I have a question, all I have to do is call. Before my surgery I had several people who were part of the surgeons team, come to me and introduce themselves. During that visit they told me what their jobs were going to be during my surgery. It meant a lot to me that they would take the time to speak with me. I would definitely recommend MD Anderson and Dr. Ching-Tismal to anyone needing care.
Reviewed on Jun 22, 2022 | Verified Review
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Patient Review 16
5 out of 5 stars
I was totally informed. Everything that took place was exactly the way it was expressed to me. My team from beginning to end, was caring, gentle and always responsive.
Reviewed on Jun 01, 2022 | Verified Review
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Patient Review 17
5 out of 5 stars
Everyone was kind and gentle during the proceds
Reviewed on May 25, 2022 | Verified Review
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Patient Review 18
5 out of 5 stars
I was impressed by the detailed consult with my surgeon, Dr. Ching-Tinsman and my Medical Oncologist, Dr. Zubieri. The took the time to explain my pathology report clearly, and they were caring and efficient.
Reviewed on May 22, 2022 | Verified Review
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Patient Review 19
5 out of 5 stars
Interested, capable, informative, professional, care team.
Reviewed on May 17, 2022 | Verified Review
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Patient Review 20
4.5 out of 5 stars
Friendly and helpful
Reviewed on May 12, 2022 | Verified Review
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Patient Review 21
5 out of 5 stars
Very professional with the added touch of sincere caring for the person behind the patient.
Reviewed on May 07, 2022 | Verified Review
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Patient Review 22
5 out of 5 stars
Explaining the diagnosis and treatment strategy in details. Performing the surgery with no complications. Extremely caring staff all around.
Reviewed on May 04, 2022 | Verified Review
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Patient Review 23
5 out of 5 stars
Everything???, but the MASK
Reviewed on Apr 30, 2022 | Verified Review
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Patient Review 24
5 out of 5 stars
The team that I saw for Dr. Ching-Tismal was very compassionate and thorough. I felt very comfortable with the doctor from the moment she walked in the room. She was very positive and answered all my questions. I feel very comfortable in her hands. Over all the facility is top notch and beautiful. All staff that we encountered on that day were the best. You should be very proud of your staff. I am very fortunate to have M.D. Anderson in the city of Jacksonville.
Reviewed on Apr 27, 2022 | Verified Review
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Patient Review 25
5 out of 5 stars
Very tentive, very caring
Reviewed on Apr 24, 2022 | Verified Review
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Patient Review 26
5 out of 5 stars
Professional, friendly staff
Reviewed on Apr 23, 2022 | Verified Review
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Patient Review 27
5 out of 5 stars
personal care
Reviewed on Apr 18, 2022 | Verified Review
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Patient Review 28
5 out of 5 stars
We loved how organized and pleasant everyone is. The facilities are beautiful and appealing.
Reviewed on Apr 16, 2022 | Verified Review
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Patient Review 29
5 out of 5 stars
Personal care.
Reviewed on Apr 13, 2022 | Verified Review
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Patient Review 30
5 out of 5 stars
Like how they seem very concerned about the Patient
Reviewed on Apr 13, 2022 | Verified Review
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Patient Review 31
5 out of 5 stars
The staff were very helpful and friendly. Make me comfortable under a stressful situation. Thank you all,Mrs Olga Cheeves
Reviewed on Apr 12, 2022 | Verified Review
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Patient Review 32
5 out of 5 stars
The whole process of registration and meeting my care team was very well organized and staff were friendly and efficient. They answered all my questions about my upcoming surgery. I was very favorably impressed with MD Anderson.
Reviewed on Mar 29, 2022 | Verified Review
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Patient Review 33
5 out of 5 stars
Professionalism and caring individuals
Reviewed on Mar 29, 2022 | Verified Review
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Patient Review 34
5 out of 5 stars
Very knowledge staff Eric was very informative and let me know what to expect and what the results ment for me a breast cancer patient. He made me more comfortable with the decision I had to make for myself and my health overall. Very friendly helped put me at ease I would definetly reccommend to anyone.
Reviewed on Mar 24, 2022 | Verified Review
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Patient Review 35
5 out of 5 stars
They are the best around. The team you are assigned is top-notch. Not only do you get the best of the best in Jacksonville, but you also get MD Anderson in Houston, reviewing things every step of the way. NO ONE BETTER
Reviewed on Mar 06, 2022 | Verified Review
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Patient Review 36
5 out of 5 stars
Cleanliness of facility, also nicely decorated. Friendly staff, competent, organized. I am a retired RN of 46 years and recently moved to Ponte Vedra. I didn't know whether to choose Mayo or Baptist Health Care and I could not be happier with the Baptist Health Care System.
Reviewed on Feb 23, 2022 | Verified Review
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Patient Review 37
5 out of 5 stars
Everyone is so nice that it made my 1st appointment very comfortable and relaxing.
Reviewed on Feb 22, 2022 | Verified Review
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Patient Review 38
4 out of 5 stars
Better teamwork. When you have breast cancer, and only get a few words after surgery..And you have been told you can get your results by calling prior to your post-op appointment (although it is scary)--communication is important. Not to know what went on in surgery, whether you will need another surgery or even your prognosis for survival--and you live in another state---but have to wait for the next appointment with someone you've never met--it is even more frightening. I say this, understanding that turnover is high and we are in a Pandemic. But things like surgery and biopsy results are critical to the patient. Their stress is huge. The least they can do is call you back, after you have requested it.
Reviewed on Feb 17, 2022 | Verified Review
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Patient Review 39
5 out of 5 stars
evryone was so nice the office staff gave me more than enough information so I know how everything will work. My surgeon Dr. Tismal took the time to explain to me everything I wanted to know about the diagnosis and the next steps to do. Explained the reasons behind the testing and what the different outcomes we to be and action plan from results. Also made sure that my next phase of appointments were completed right away and set up. She was also very esy to talk to.
Reviewed on Feb 15, 2022 | Verified Review
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Patient Review 40
5 out of 5 stars
The treatment was great, the nurses were very nice and helpful
Reviewed on Feb 13, 2022 | Verified Review
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Patient Review 41
5 out of 5 stars
Doctors and staff really take the time to talk and go over all details with you.
Reviewed on Feb 10, 2022 | Verified Review
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Patient Review 42
5 out of 5 stars
All staff seemed very knowledgeable and friendly. Also, very well organized & efficient. Dr. Ching-Tismal was impressive.
Reviewed on Feb 03, 2022 | Verified Review
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Patient Review 43
5 out of 5 stars
Customer service is beyond outstanding. Kind and compassionate. Beautiful, comfortable waiting rooms. Everyone-doctor, nurses, support staff--first rate. I was given a notebook for documentation and lists of everyone I need to contact. Someone actually answers the phone. No long waits on hold. I've never been treated so good.
Reviewed on Feb 03, 2022 | Verified Review
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Patient Review 44
5 out of 5 stars
The team is very supportive ,and informative about the medical , mental care that needed.
Reviewed on Feb 03, 2022 | Verified Review
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Patient Review 45
5 out of 5 stars
Very detailed explanation about prevention because im Brca2 i understand very well with giving me pressure! Very friendly and showing her care for you.
Reviewed on Feb 02, 2022 | Verified Review
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Patient Review 46
5 out of 5 stars
Very informative and caring.
Reviewed on Feb 02, 2022 | Verified Review
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Patient Review 47
5 out of 5 stars
Everyone I met at the facility was not only very professional but also very helpful and pleasant. This made it easier to get through what necessarily could have been a stressful appointment
Reviewed on Jan 26, 2022 | Verified Review
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Patient Review 48
5 out of 5 stars
Professional listening and care for my situations.
Reviewed on Jan 26, 2022 | Verified Review
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Patient Review 49
5 out of 5 stars
The great communication from all the staff, very clear
Reviewed on Jan 26, 2022 | Verified Review
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Patient Review 50
5 out of 5 stars
Things are explained i. Layman???s terms and staff is patient with questions. The binder of info
Reviewed on Jan 26, 2022 | Verified Review
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Patient Review 51
5 out of 5 stars
Everyone was very professional and treated me with respect
Reviewed on Jan 26, 2022 | Verified Review
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Patient Review 52
5 out of 5 stars
Everyone really cares and spends time with you. They want to make sure you understand everything.
Reviewed on Jan 18, 2022 | Verified Review
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Patient Review 53
5 out of 5 stars
Very prompt with appts, facility very clean. Doctors and nurses very patient friendly and explain processes in detail
Reviewed on Jan 13, 2022 | Verified Review
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Patient Review 54
5 out of 5 stars
Thorough and considerate
Reviewed on Jan 12, 2022 | Verified Review
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Patient Review 55
5 out of 5 stars
The personnel followed and responded to phone calls timely and very professional and caring.
Reviewed on Jan 12, 2022 | Verified Review
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Patient Review 56
5 out of 5 stars
Everything!!
Reviewed on Jan 08, 2022 | Verified Review
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Patient Review 57
5 out of 5 stars
I trust the staff.
Reviewed on Jan 08, 2022 | Verified Review
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Patient Review 58
5 out of 5 stars
Everything! We drove 300 miles to come to this facility. We were extremely impressed with all of the staff and the breast surgeon and their level of expertise. The facility was very clean. Everyone is friendly and compassionate.
Reviewed on Jan 05, 2022 | Verified Review
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Patient Review 59
5 out of 5 stars
Tracy was extremely helpful ????
Reviewed on Dec 18, 2021 | Verified Review
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Patient Review 60
4.5 out of 5 stars
The facility; the Dr. (Ching-Tismal); the checkout; the quick scheduling of tests and more
Reviewed on Dec 17, 2021 | Verified Review
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Patient Review 61
5 out of 5 stars
Promptness, attention, courtesy, and caring. They listened to the concerns and responded in a gentle caring way. Kind and knowledgeable staff. Environment is attractive and clean. Great place for medical care.
Reviewed on Dec 15, 2021 | Verified Review
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Patient Review 62
5 out of 5 stars
Everything. From check in, vitals being taken by Alyssa, pre-check in by Sharon to the visit with Dr. Ching-Tismal. I was treated with very professional care. My concerns were assessed and addressed. Great care.
Reviewed on Dec 15, 2021 | Verified Review
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Patient Review 63
5 out of 5 stars
Personal, informational staff
Reviewed on Dec 12, 2021 | Verified Review
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Patient Review 64
5 out of 5 stars
Everyone I have come in contact with throughout my diagnosis and treatment have been very knowledgeable, efficient and compassionate
Reviewed on Dec 11, 2021 | Verified Review
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Patient Review 65
5 out of 5 stars
Very friendly staff, organized well
Reviewed on Dec 05, 2021 | Verified Review
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Patient Review 66
4.5 out of 5 stars
Everyone was very helpful and nice.
Reviewed on Dec 02, 2021 | Verified Review
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Patient Review 67
5 out of 5 stars
They always know my history and who I am. Listen to everything and always make me feel like I matter
Reviewed on Dec 01, 2021 | Verified Review
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Patient Review 68
5 out of 5 stars
The Surgeon was very patient and answered all my questions. I did not feel like I was being pushed for time
Reviewed on Nov 21, 2021 | Verified Review
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Patient Review 69
5 out of 5 stars
I appreciate the personalized care and care plans.
Reviewed on Nov 20, 2021 | Verified Review
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Patient Review 70
5 out of 5 stars
The staff made you feel like family and was very friendly and helpful. The building was very clean.
Reviewed on Nov 14, 2021 | Verified Review
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Patient Review 71
5 out of 5 stars
Professionalism and personalization of visit
Reviewed on Nov 13, 2021 | Verified Review
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Patient Review 72
5 out of 5 stars
During the first visit with Dr.Karen Ching-Tismal, she was very thorough and explained the findings and procedure.
Reviewed on Nov 10, 2021 | Verified Review
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Patient Review 73
3 out of 5 stars
Sending patients for so many test who are not high risk or zero cancer level doesn???t are sense to us. It seems to be more about money than ???Just to make sure??? especially after they have already done a mammogram, ultrasound And Have done a biopsy! Why do additional MRI AND another biopsy? Makes us think that not enough interpretation of results or poor communication occurred.
Reviewed on Nov 10, 2021 | Verified Review
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Patient Review 74
5 out of 5 stars
I have had the best experience with all the staff. All the treatments. There has not been one bad thing to say. My surgeon Karen Chang Tismal, the Best Ever! Her nurses are on top of their game! All employees deserve a Raise! They care about you and it shows!
Reviewed on Nov 07, 2021 | Verified Review
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Patient Review 75
5 out of 5 stars
Everything
Reviewed on Nov 06, 2021 | Verified Review
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Patient Review 76
5 out of 5 stars
Nice knowledgeable medical staff.
Reviewed on Nov 06, 2021 | Verified Review
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Patient Review 77
5 out of 5 stars
The staff are informative ,proffessional and caring.
Reviewed on Nov 04, 2021 | Verified Review
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Patient Review 78
5 out of 5 stars
Everybody was very caring and very professional and very professional
Reviewed on Oct 31, 2021 | Verified Review
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Patient Review 79
5 out of 5 stars
Love this facility
Reviewed on Oct 28, 2021 | Verified Review
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Patient Review 80
5 out of 5 stars
All staff members that I interacted with were very kind and pleasant.
Reviewed on Oct 28, 2021 | Verified Review
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Patient Review 81
5 out of 5 stars
Profesional and caring. Everyone is very upbeat.
Reviewed on Oct 27, 2021 | Verified Review
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Patient Review 82
5 out of 5 stars
everything
Reviewed on Oct 26, 2021 | Verified Review
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Patient Review 83
5 out of 5 stars
Very caring and knowledgeable staff
Reviewed on Oct 21, 2021 | Verified Review
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Patient Review 84
5 out of 5 stars
With every visit to MD Anderson I am more impressed than before with the professionalism, competency and compassion that the staff exhibit. They will make sure you have no more questions or concerns before you leave. And they always have a smile and a kind word for you. I thank God every day that MD Anderson is here in Jacksonville and that I have access to the best care possible.
Reviewed on Oct 21, 2021 | Verified Review
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Patient Review 85
5 out of 5 stars
The staff truly cares and you do not feel like a number that they are just passing through! They take the time to answer questions and explain everything so that you understand!
Reviewed on Oct 20, 2021 | Verified Review
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Patient Review 86
5 out of 5 stars
EVERY SINGLE THING! From the moment we walked through the door until we left we were cared for, communicated with effectively, and provided amazing medical services.
Reviewed on Oct 19, 2021 | Verified Review
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Patient Review 87
5 out of 5 stars
They listened to me. Were very kind and considerate.
Reviewed on Oct 18, 2021 | Verified Review
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Patient Review 88
5 out of 5 stars
Very kind people who really care
Reviewed on Oct 17, 2021 | Verified Review
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Patient Review 89
5 out of 5 stars
Everyone was so helpful and friendly starting with the greeter all the way to the final scheduler. Smiles all around. Answers to questions were forthcoming with easy to follow answers. The building is beautiful and and restful so as to calm the spirit. Very welcome addition to Jacksonville and all of Florida.
Reviewed on Oct 12, 2021 | Verified Review
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Patient Review 90
5 out of 5 stars
Very curiosity and very polite
Reviewed on Oct 09, 2021 | Verified Review
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Patient Review 91
5 out of 5 stars
Very nice and personable. Well informed.
Reviewed on Oct 09, 2021 | Verified Review
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Patient Review 92
5 out of 5 stars
Beautiful facility, very organized approach to patients and process, love the views of st. John's river, appointments were kept on time
Reviewed on Oct 06, 2021 | Verified Review
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Patient Review 93
5 out of 5 stars
From the moment you get there everyone is so kind. The staff is professional and at the same time very caring.
Reviewed on Oct 06, 2021 | Verified Review
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Patient Review 94
4.5 out of 5 stars
They are right on you for your care. It???s a shame my surgery was not right from doctor Beth , I???m having problems from the surgery
Reviewed on Oct 05, 2021 | Verified Review
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Patient Review 95
5 out of 5 stars
Everyone is wonderful! I feel completely comfortable and confident with the care the professionals at MD Anderson have planned for me.
Reviewed on Oct 02, 2021 | Verified Review
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Patient Review 96
5 out of 5 stars
This was my first appointment, needless to say my anxiety level was extremely high. From the moment we walked through the doors we were greeted with smiles, kind words, and a calming atmosphere. Everyone was so helpful and never made us feel rushed.
Reviewed on Sep 30, 2021 | Verified Review
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Patient Review 97
5 out of 5 stars
All the staff were so helpful.
Reviewed on Sep 30, 2021 | Verified Review
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Patient Review 98
5 out of 5 stars
Personal treatment
Reviewed on Sep 27, 2021 | Verified Review
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Patient Review 99
5 out of 5 stars
Made to feel at ease. Fully explained. Know my way ahead.
Reviewed on Sep 23, 2021 | Verified Review
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Patient Review 100
5 out of 5 stars
Dr Ching Tismal is wonderful. She explained things so clearly and really did her research before meeting with me. She is definitely a patient advocate and makes sure you don???t leave confused or having more questions. So glad to have met her and consulted with her.
Reviewed on Sep 22, 2021 | Verified Review
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Patient Review 101
5 out of 5 stars
The visit was very helpful in helping me to understand my situation and the type of treatment at this point.
Reviewed on Sep 13, 2021 | Verified Review
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Patient Review 102
5 out of 5 stars
EVERYONE was upbeat, welcoming, compassionate, educational, thorough, professional, and most importantly, LOVING! I am in the right place at the right time with the right people who will provide me the right care!
Reviewed on Sep 11, 2021 | Verified Review
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Patient Review 103
5 out of 5 stars
Everything. Thank you.
Reviewed on Sep 11, 2021 | Verified Review
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Patient Review 104
5 out of 5 stars
The care was wonderful, everyone made sure that my needs were accommodated and the staff made me feel at ease.
Reviewed on Sep 11, 2021 | Verified Review
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Patient Review 105
5 out of 5 stars
Everything went well. Everyone was very helpful.
Reviewed on Sep 09, 2021 | Verified Review
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Patient Review 106
5 out of 5 stars
The kindness and professionalism of the staff.
Reviewed on Sep 08, 2021 | Verified Review
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Patient Review 107
5 out of 5 stars
They're very easy to talk, helping you to feel comfortable and safe.
Reviewed on Sep 08, 2021 | Verified Review
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Patient Review 108
5 out of 5 stars
I enjoyed meeting Dr Ching-Tismal and her support staff. Everyone was very nice, knowledgeable and answered all of our questions. The patient flow was excellent - not overcrowded waiting rooms, etc. which was a concern I had because of Covid. Everyone has been welcoming, professional and caring.
Reviewed on Sep 07, 2021 | Verified Review
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Patient Review 109
5 out of 5 stars
Everyone was so friendly. They explained everything in detail. Very comforting.
Reviewed on Sep 04, 2021 | Verified Review
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Patient Review 110
5 out of 5 stars
Everyone is very attentive
Reviewed on Sep 03, 2021 | Verified Review
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Patient Review 111
5 out of 5 stars
Friendly, patient and thorough
Reviewed on Sep 01, 2021 | Verified Review
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Patient Review 112
5 out of 5 stars
Everyone was really helpful
Reviewed on Sep 01, 2021 | Verified Review
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Patient Review 113
5 out of 5 stars
all the staff are friendly and very accomodating
Reviewed on Aug 30, 2021 | Verified Review
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Patient Review 114
5 out of 5 stars
The staff is so professional, kind and respectful.
Reviewed on Aug 25, 2021 | Verified Review
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Patient Review 115
5 out of 5 stars
Very caring and on time but I miss Dr. Beth
Reviewed on Aug 24, 2021 | Verified Review
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Patient Review 116
5 out of 5 stars
Everyone made me feel better and comfortable
Reviewed on Aug 14, 2021 | Verified Review
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Patient Review 117
5 out of 5 stars
Excellent customer service .. patience, kindness, understanding and compassion exhibited by all those with whom we came in contact. Thank you . . It was much appreciated, especially since it was our first visit there!
Reviewed on Aug 13, 2021 | Verified Review
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Patient Review 118
5 out of 5 stars
The medical staff were very professional, respectful, polite, genuinely caring, and had great bedside manners. They gave great attention to details, provided valuable information, took their time with me during my appointments, really got to know me and asked questions to hear my thoughts, answered questions I had, and made me feel comfortable, safe, and welcome. I had a great first experience and the facility was very clean, organized, easy to navigate, welcoming, and safe. The appearance was very warm, welcoming, and inviting with beautiful artwork and gorgeous outside views to encourage a relaxing and nurturing feeling. Everyone we interacted with made it their goal to make sure we understood everything, could find our appointment locations, guided us to our next location as needed, and initiated conversations to get to know us. I highly recommend this medical staff and facility.
Reviewed on Aug 13, 2021 | Verified Review
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Patient Review 119
5 out of 5 stars
Everyone was pleasant & compassionate. Very organized & informative.
Reviewed on Aug 13, 2021 | Verified Review
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Patient Review 120
5 out of 5 stars
Everyone was so kind
Reviewed on Aug 13, 2021 | Verified Review
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Patient Review 121
5 out of 5 stars
The professional friendly caring information received.
Reviewed on Aug 01, 2021 | Verified Review
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Patient Review 122
5 out of 5 stars
The staff are all very kind
Reviewed on Aug 01, 2021 | Verified Review
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Patient Review 123
5 out of 5 stars
I like the way the staff explained things in layman???s terms, I was able to follow and understand. They were genuinely nice and willing to answer any questions I had.
Reviewed on Jul 31, 2021 | Verified Review